PNC Bank Overview
PNC Bank has a 1.4-star rating, derived from feedback provided by 842 customers. In the Banks category, it secures the 8th position out of 469 companies.
Rating
Contact Information
Website
www.pnc.com
Phone
(888) 762-2265
500 First Ave, Mailstop P7-PFSC-01-S, Pittsburgh, Pennsylvania, 15219, United States
PNC Bank Reviews
Leshaun
Account balance
Walmart had declined to deliver my order for items to be shipped! And, a Razor Gift Card for $100 - twice, even after their customer service agent, had told me to wait so many ht, then place order for the Razor Gold Gift Cards! They must be in on being a fraud stop, not the northern female, who would hurt these groups of ox and sheriffs, no girls for this man is all they can stand!!!
AnitaA
Can't get my funds
Transferring money to my cash app account from progressive under PNC banking I don't have a PNC banking account and I can not add my check to my cash app because it keeps saying login to your PNC account to add money but the PNC account belongs to progressive insurance and I don't know what they use for user name and I don't know there password.
Robbyn
Don't have my phone to get access code
I dont have my phone to get my access code sent to me so Im using my sisters phone so I can get my access code sent to me so I can deposit my cash my check and get my car out of tow
Valerie
Terrible Bank and the Bank has insufficient security for customer accounts.
Updated by user Aug 24, 2023
I will never go back to PNC Bank as a customer. The customer relationship with PNC Bank is broken. I warn other potential PNC Bank customers to stay away and Beware!
Original review Aug 23, 2023
I recently contacted PNC Bank, President/CEO Bill Demchak Office concerning an online PNC Bank SCAM/FRAUD in the amount of $700,000. PNC Bank response was: 1.) I was responsible for the SCAM/FRAUD 2.) PNC Bank refused to apologize for the SCAM/FRAUD 3.) PNC Bank refused to acknowledge that someone at the bank knew intimately about my checking and savings accounts and stole my money 4.) PNC Bank refused to acknowledge that an Audit of irregular activity occurred 5.) PNC did not conduct Know Your Customer (KYC) and Anti-Money Laundering (AML) of my accounts 6.) PNC approved the International Wires sent to Chinese Criminals and Gangs, possible Terrorism (This is a Federal Offense). 7.) PNC Bank closed both my checking and savings accounts due to Suspicious Activity. This is also Financial Elder Abuse since I am over 65 yrs. old. (This is a Federal Offense). PNC Bank is denying that this is Elder Abuse. What really hurts is I was a Valued and Model Customer for almost 10 yrs.at PNC Bank and now the bank is treating me like a Criminal. My Credit Score is ruined and I am a FRAUD victim by SSA, IRS, Medicare, Social Security and the Credit Reporting Agencies.
Greta
If there was a zero rating I would've been that. Is been years that I've dealt with this with this bank. Keep getting mail with someone's else name. And the killer part is they've NEVER lived at my ad
STOP, SENDING MAIL TO MY HOUSE WITH SOMEONE'S ELSE'S NAME WHO HAS NEVER LIVED AT MY ADDRESS! STOP!!!
Nayangi
Regarding USD account in PNC bank
Hi! I was asked to submit a USD account in PNC bank to have my money gained from online platform. I'm a Sri Lankan citizen. How do I submit a said USD account of PNC bank. Please help me. Thanks, Nayangi
Valerie
Poor customer service at the company and Charlotte, NC Promenade Branh
Poor customer service involving a $700,000 SCAM/FRAUD with PNC Bank. PNC Bank is blaming me for the SCAM/FRAUD. Not only is PNC Bank blaming me for the SCAM/FRAUD but this is Financial Elder Abuse. (I am over 65 yrs. old). Financial Elder Abuse is a Federal Offense and is a Felony in the State of North Carolina and the United States.
Valerie
FBI investigation as a SCAM and ID Theft victim--this is very important!
Updated by user Jun 26, 2023
I can never bank with PNC Bank again.
Original review Jun 24, 2023
SCAM and ID Theft Victim and I need to know if I have a Binance account. This is very important because I am working with the FBI since I lost approx. $700,000 USD. I am part of an FBI investigation and I told the investigator that I may have a Binance account.
Travis
Atm didn't deposit the money but keep it
Its sad that they dont have a 24 hour emergency call number to speak with customer service to get atm problems solved right away Im out of my 300 dallors that the atm took in by didnt deposit in the account and said transaction cancelled with refunding my money back out
Vonceil
Activate new debit card
Activate new debit card . I havent been able to activate it for over two hours Why cant PNC activate it? Please help me. I need to get money from the ATM
Jeff
Security
I hate to write a bad review - in this case they Earned the rating. PNC was a good bank for me until I had to deal with the fraud Protection unit. There is no protection from fraud at PNC. They provide a form of reactive response at best to a crime. I used the alerts on my account. I called at the time of a fraudulent transaction. Within an hour of the activity coming up pending, not yet posted. I was informed they could do nothing until it was posted. Then after a month they informed me they believed it was legitimate, and charged my account. I was never contacted for details - just charged. Within days of the first account being hacked, someone charged a 3600.00 generator to my account. Again I called as it was being transacted. Unfortunately it was a friday afternoon and they had left for the weekend. Again they informed me it had to post before they would react. 3 days wasted. I had to track down the transaction with what little information PNC would share about the merchant. I called the police and stopped the delivery as it was happening in another state. All while PNC waited for it to POST. They are simply letting people steal the money and waiting to go after them. PNC policy and actions are inadequate to protect you in today's world. The decision to charge me for the reported fraud is ludicrius. I guess I paid for the right to leave this review. Your money is NOT SAFE in this bank.
Amy
ATM ATE MY DEPOSIT NO ONE CAN HELP
I was depositing money into my account and the machine just stopped and spit my card back the screen said unable to complete my transaction and no receipt or anything the customer service number has no one to talk to no one can help until tomorrow morning. That needs to be addressed how can they not have a service person that is available for issues like this how can I verify that this happened with no receipt. The ATMs obviously need to be replaced or something and they need to have a contact person who is available for issues 24/7. Very disappointed unhappy just in shock there is no one who is able to do anything
Ronald
Unauthorized accounts
Pnc let my girlfriend transfer money without permission please look into it they won't tell me nothing
Kesner
I was approved for a personal loan on April the 19 and it was the worst experience ever !
I went to the PNC branch on 1700 dual highway Hagerstown Maryland. It was my first time getting a vehicle refinanced. It was the worst experience ever . I looked in the direction to get advice from this loan officer she did nothing to help me besides give me a horrible headache. By costing me more money on top of money. When I called the other bank to get a payoff quote she assured me they would receive the check within 10 business days the check has still not reached its destination. I got approved for this loan on April the 19 . It is may the 15 Still waiting. Just a mess Her math was incorrect throughout the whole process should have been a red flag ! To top it off as a loan officer with experience she should have advised me to take a 30 day payout instead of saying a 10 day payout was good that they would receive the check within 7 business days . The check has still not reached the destination . It is now may the 15 ! Pnc has no information about the check besides it was mailed the second time on may the 3 . I was given a tracking number but that was only to track it to their back office to mail it out . So who mails a check for that amount with no tracking number Ridiculous HORRIBLE HORRIBLE EXPERIENCE.
Maleik
Got scammed on Venmo
This woman was first to send me something once I sent her money over Venmo but she decided not to now she just kept my money. I have tried to work it through Venmo but unfortunately they do not care, so I am here to ask you please can I get my money back. I dont know what else to do so I am just wondering what can happen can I get my money back since I never got anything and my money went through to her.