Playster Overview
Playster has a 1.6-star rating, derived from feedback provided by 31 customers. In the Entertainment category, it secures the 48th position out of 387 companies.
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Playster Reviews
Nicole
Account
The website is always under maintenance or error retrieving data. I am billed every month, but I am not able to use it. I want to cancel my subscription.
Rashod
Unsatisfied
I am unable to download content from your server for 2 weeks now and all I get is it is being worked on. I pay 14.95 to use your service and I have to stream a book and use data. This is not the service I pay for. I asked if this problem continues to happen what are my options, can I get a discount. I was told at this time all that is offered to me is continue to delete app and reinstall ( which I have done multiple times) and try to download again, no discount. I really like the possibilities your company offers, but delivery since 1/19 has been subpar.
Rashod
Unable to download content for 2 weeks
Phone went from playing music on hold, I was caller 1 and then dead silence. Waited for 1 1/2 minutes to see if it was a glitch. But no, I had to hang up to wait on hold again.
Merrilee
Canceling my subscription (unhelpful service)
I have tried to contact the company multiple times. I wrote reviews. Called and left messages. i am going to keep contacting them until the issue is resolved.
Anonim
Terrible
I had called the company regarding my subscription. I wanted to cancel. However I was recently charged $34.95 after I called and left a message. I also sent an email. Even so I am getting charged. I will keep calling until you give me what I want
Anonim
Took money without permission
I have just gone into my bank account and these people have taken £34.95 out . I dont know who they are or have a account with them, i am on limited funds and now i have none. how dare this company do this to people . i want my money back now .
Anonim
ANOTHER pissed off w/ fraudulent charges to my bank acct.
my checking acct. was charged $34.95...? I've never heard of Playster, until this. I never signed up for anything, bought anything, and haven't a clue as to how, or where you obtained my acct. info...an idea. Amazon. VERIFY BILL OF SALE BEFORE COMPLETING TRANSACTION.
Brittany
Took money out of my account
I have never heard of them.... I went to check my account to check if my loan was paid... And i had two charges from playster.com One of 34.95 and another of .35! I want my money back. I didnt even know what this company wad until i searched my bank statement. Im pissed and i will take this to court if needed.
Deborra
Week ago
Apparently im signed up better dont hav a clue how
Dedria
You took my money and never sign with you guys
I need my money back and I have monthly payment
Aldrich
Fraudulent charge
You took 35.00 dollars from my account without my permission that’s a fraudulent charge I want my money back rite now I have bills to pay so contact me back I want my money today no acceptions
Chasidy
Connection was really slow so the lady on the phone was a bit ticked off
I apparently signed up for a 30 day trial which I didn’t know about. According to the lady on the phone I will be refunded back but yeah let’s hope for the best.
Deborra
I have no idea who playster is yet iv had 34.90 taken from my account
26th november a payment on my debit card was made an i dont even go on my phone alot an i dont remember signing up to this i only use my phone for calls an camera. So i want refund!!
Vernis
I’m calling about a order I didn’t place
The phone hung up in my face
Teon
Not working
Very upset...still no word as to when it will actually work
Kelley
Illegal business practices continue unchecked
Playster Corporation is knowingly and repeatedly defrauding its customers by offering unlimited premium audiobook content with a higher cost subscription, then removing the premium content after a month or two and limiting you to a poor selection of titles. They do this to people over and over - it is a known issue and widely discussed online. They simply cannot afford to deliver on their promise of premium unlimited titles, so they throttle you. If you complain, they will tell you content was blocked based on your "geographic location." To test if this was true, I started a new account. All of the blocked content is there, but it says I'll have to pay for a premium account to get it. I already pay for a premium account, and it doesn't give me access. Despite showing them this evidence, they refuse to allow the blocked content. They will instead cancel your subscription and give a refund for a month's service. But they continue to scam other customers, and their obvious goal is to sign up many premium subscribers and count on most of them being too lazy to complain or cancel. I have gone through the lengthy and unfortunately unsuccessful process of filing a formal complaint with the BBB. I have also reported the issue to the Google and Apple app stores. No one is doing anything. Today I filed a complaint with the FTC and I encourage other victims to do the same at https://www.ftccomplaintassistant.gov/?utm_source=takeaction#crnt I will not go away on this issue. If the FTC is of no assistance I will start looking into what it takes to file a class action lawsuit. I want this company to stop scamming people or I want it shut down.