pipe-doctor-247 Reviews
Plumbing

Pipe Doctor 247

1.1/5 - based on 4 reviews

Pipe Doctor 247 Overview

Pipe Doctor 247 has a 1.1-star rating, derived from feedback provided by 4 customers. In the Plumbing category, it secures the 39th position out of 176 companies.

Rating

5 stars
4 stars
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1 stars

Contact Information

Website

Phone
(833) 747-3377

Address
Fort Worth, Texas, United States

Pipe Doctor 247 Reviews

1/5

The only plumbing company that made things worst

Same as the folks on here with negative reviews. Home Warranty recommend company to clear a drain. Well, we had the plumber come to clear a double vanity drain - ended up making a huge mess in my house with his shoes and around the sinks. The sinks were empty, but somehow managed to make the situation worst where both sinks were full. He basically gave up and told me that he couldn't clear the drain, and that a vent clean out is needed, and it won't be covered under warranty and will cost $550! Well, knowing this guy didn't even bring an electric auger inside to clear the drain - I knew it wasn't done properly, and prompted me to find someone else before I spend another dime on them. In fact, I hired another plumber (paid out of my own pocket) and was a fraction the clean out cost that they were going to charge me. The plumber we hired said that the vent clean out wouldn't even be needed for this type of clog. Astonishing, this company profile is not on Google -- tells you a lot. Most of the reviews here are spot on.

1/5

BAD JOB PERFORMANCE!!!

On January 24, 2022, Josh Beck RMP 42363 arrived at my house to repair my toilet which was not working properly. On his arrival, he did not display any professionalism. He was very arrogant, pompous, and lacked customer service. He allegedly completed the job within five minutes. However, when I checked the job, nothing was done. I politely informed him that the job wasn't done right. Call the home warranty company, you have 30 days to do that. He said with an air of arrogance manner. When we called the next day to complain about the shabby job he did, the receptionist said they can't help me because there was nothing wrong with the job he did . I pleaded my case to no avail. I called my home warranty again to send me another plumber. Sure they did. The new plumber ( Bunkies Plumbing ) came and adjusted my toilet's fill valve upstairs and also replaced the tank lever flapper downstairs. PIPEDOCTOR is a disgrace and I will never ever use them again. And thanks to Bunkies Plumbing for a job well done. PIPEDOCTOR YOU ARE A BIG SCAM!!! Respectfully Submitted, Gab semi

1/5

Lack of Service

Can you give a negative number of stars? We have had to use our home warranty twice for plumbing since buying a new home in Garland last Oct. Both times the home warranty company sent out the same company, PipeDoctor247. The first time they refused to do any work because the pipe that was cracked was under the foundation. We called another company and they came out and did it with no problem. The second time was today. We just have a sink in a bathroom that won't drain. I used Liquid Plumber in the drain to try to fix it myself, but that didn't work, so we called the plumber through the warranty company. The guy gets here wreaking of cigarette smoke and gets some of the liquid in the drain on his hand. He said it stung, so I reminded him that I had put Liquid Plumber down the drain. He stated that he couldn't touch it because it would ruin his tools. He called his boss and that guy apparently agreed that he should not touch it. He handed me an invoice and left without doing anything. It took them a week to come out for the first visit, and now he said that we have to go back through the office to book something else. There is no telling how long that will take. In conclusion, DO NOT USE THIS PLUMBER!!!

2/5

Bad, bad plumbing company

My home warranty company sent Josh Beck of PipeDoctor 24/7 to my home to assess a garbage disposal that was not working. First off, he came into the house without a mask in a city that has a very high Covid death rate! This company also is big on making SURE you have the $75 Cash service call fee ready! He intends on collecting the service call fee, spending a few minutes at your house, and then never returning. He told us that the disposal was no good and he would get with the warranty company. 5 days later after no response, I finally contacted the warranty company to see what was going on. Mr. Beck texts me that same afternoon (after I contacted warranty company) that it will take a few weeks to get a builders grade disposal and, thus, he will have to install an upgrade along with electrical modifications which will cost me $375 additional dollars aside from the original $75 I handed over to him. To make a long story short, he tells me later via text that we can either move forward with his plan or I can accept a cash out from the warranty company. Warranty company only wanted to give me $45 for the Cash Out!! I called and bugged and yelled and screamed until the warranty company heard my plea!! They sent out a new contractor to my house. Within 45 minutes the new plumbing contractor had a new Moen garbage disposal installed and working!! No upgrade, no electrical modifications, no more service call fees to pay!! MoralDo not allow Pipe Doctor 24/7 into your home. If your warranty company mentions this contractor, run, run and run fast away!! Request someone else. This company has many bad reviews Online!! And they are all true!

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