picone-stone-and-fireplace Reviews
Chimneys and Fireplaces

Picone Stone And Fireplace

0/5 - based on 2 reviews

Picone Stone And Fireplace Overview

Picone Stone And Fireplace has a 0-star rating, derived from feedback provided by 2 customers. In the Chimneys and Fireplaces category, it secures the 13th position out of 28 companies.

Rating

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1 stars

Contact Information

Website

Phone
(631) 289-5490

Address
180 Long Island Ave, Holtsville, New York, 11742, United States

Picone Stone And Fireplace Reviews

1/5

HORRIBLE COMPANY!

I called Picone to install a brand new Heat N Glo 8000CLX fireplace unit in my new construction house in 2014. They came to install the unit and told me when I'm finished with my house to call them to start up the unit and install the forged front façade as well. They advised me they should keep the front for safekeeping which i agreed Meanwhile they asked me to pay me in full which I did, even though the $2,000 front was not delivered. Come 2015 I call them up and a secretary for a new fireplace company there tells me Piccone went out of business but was a company owned by DELFINO INSULATION and they would honor the completion of the work. I called DELFINO INSULATION up and the owner there told me the forged front was delivered at the time and that's that. I asked for proof of delivery which they could not provide. Now they won't even answer my phone calls back. A tale of caution for all new homeowners.

1/5

Did not fix leak did not supply all equipment

Picone Energy systems installed a prefab fireplace in my under construction home in 1987. The company owner, seeing the house under construction, stoped in to solicit his product. With the usual salesman pitch i fell for the product, A Marco prefab fireplace.They were in and out in one day,took the money and ran. From the beginning the chimney cap leaked and they did not supply internal fan for fireplace that was paid for.Repeated calls were ignored.After a considerable amount of time i had to have the leak fixed by another contractor.The company is now known as Picone Stone and Fireplace.

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