phonepe Reviews
Cash Services


1.9/5 - based on 2800 reviews

PhonePe Overview

PhonePe has a 1.9-star rating, derived from feedback provided by 2800 customers. In the Cash Services category, it secures the 8th position out of 165 companies.


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Contact Information


+91 226 872 7374

Unit No.001, Ground Floor, Boston House, Suren Road, Off. Andheri-Kurla Road, Andheri(East), Mumbai, Maharashtra, 400093, India

Contact PhonePe Customer Service

PhonePe Reviews


Failure of kyc for dmat account opening Selfie

While opening the dmat account the selfie Photos not uploaded. Please either cancel selfie Photos or refund my money Rs 199 deducted fees


Money transction issue

Hi, I'm Nisha I have sent it 10200 money debited but the money still show the processing and that person not received money. please check and reply to me. thank you


Not responsible customers care

My phonepe is open but not show screen anything PhonePe options please dear sir tell how solves its thanks


PhonePe smart Speaker not working

Last 15/07/23 I was given a PhonePe smart Speaker and it cost 699 I made payment . They said 16/07/2023 will work but till date nothing working . I call them but no response and solution .One of them ph no +91 9064****31. I don't understand what are they Sir I request this problem earli solve it


Issue with Successful Payments

Dear Sir/Madam This Person Name preince 879164**** yesterday by mistake 5000 Already sending but he not return amount all angle requested Call text msg but he is not responding please help me


Money transfer problem

The money sent by Soundarya DP has not reached my bank please solve this problem transpor iD:T230708****515220****99


Payment issue

My recharge successful but merchant account failed show 1-7 din ho gye n return nhi hua hai mere bank account m sir please help me


I have deposit in guru trade 7 my balance is deducted from bank but balance is not arrived to guru trade 7

I have deposit in guru trade 7 my balance is deducted but balance is not arrived yet guru trade 7...


Issues with payment

I have paid 42 rupees to a merchant bearing number 998502****. Amount has been debited from my phonepe account but not credited in the merchant account. This happened several times.


I didn't receive my payment

Firstly they have no contact number and while i tried to chat on app it always connects with a bot rather than a representative which sucks They have my settlement amount which is still not transferred to my personal account as its been almost 2 days now. All they say is a ticket is raised and we shall deliver it in 6 hours but still the same. Now i am scared that my money is in the wrong hands.


Wrong transaction

Sir, I have transferred the money to wrong account and please return my money. I send the money in 5th October 2022 now only I realised so that only I am asking the money please sir.


Transaction failed

Dear sir/ madam I'm paid the amount to phonepe QR code amount will deducted my account but receiver transaction shows error message transaction failed, but not refunded amount in my account, please resolve the issue.


Resolved: My payment gone double an the party is not returning my payment back

Updated by user Jun 28, 2023

Company fixed the issue and I have been provided with partial refund.

Original review Jun 28, 2023
I have order a noodle in the midnight for the restaurant an the one Swiggy delivery man name is balwinder singh first payment i am done an my payment is debit an pending in my phone pay transaction so i pay twice the payment an the first payment is gone yesterday i have see the message that the balwinder singh has got the my first payment so plzz return my payment of 187 pls request to u phone pay service


Not for proper settlement

I didn't get a proper settlement off 08/06/2023 phone total amount is 560 but I ge only 435 please kindly check my settlement and return off my balens amount thankyou


Resolved: Amount Refund issue

27/05/2023 this date i have send money to Q48842****@***l this upi I'd wrong transtion by mistake amount please refund my amount as possible soon...


Resolved: Phone pe wallet withdrawal problem

Please help me please call Back 798283**** Please help me please help me please help me please help me

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