Philidor Rx Services Overview
Philidor Rx Services has a 3.1-star rating, derived from feedback provided by 83 customers. In the Pharmacy category, it secures the 26th position out of 351 companies.
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Philidor Rx Services Reviews
Anonim
Philidor Rx Services Customer Care Review
I have similar situation. Philidor will not refund my money and their phone number is disconnected and website is gone.
Anonim
Philidor was my only chance.
I have a prescription that costs five hundred dollars for a refill with eight refills. My insurance does not cover this medication. There was no way I could afford it. I was able to get it through Philidor for thirty five dollars. Now they are no more and I cannot afford my medication. I am screwed. Why is Jublia five hundred dollars for a refill? No normal human can afford that. Our whole health care system is a shamble and the drug companies do what they want. At least they were human enough for whatever reason to let me get my meds for an affordable rate. But leave it to the jug heads to screw up the little chance I had. Nothing in this country is geared for the middle class. It's all about corrupt government and bribery.... I mean lobbyists and everybody grabbing whatever money they can get their hands on. Obama care is a joke. It's screwed so many people including myself. The whole bunch of them in DC are in bed with the insurance companies. The whole DC crowd is nothing more than criminals in suits with titles. Thanks Philador for helping a small guy out while you could.
Mickael
Other Product Review
Previously submitted with no changes
Mickael
Philidor Rx Services, Loved, MISS excellent service
From the beginning when my doctor referred me to Philidor for an expensive cancer drug, and they worked to get my co-pay down to $35, they were wonderful. After a few months, I was approved for a ZERO co-pay. Fortunately, I no longer need that Rx. I wonder what I'd do if I had to continue after their closing. I kept this vague as I prize my privacy, and I am not a pissed-off consumer. In fact, just the opposite. Limiting competition and access drives up the cost of healthcare and medicines. Give us information and allow us to decide.
Anonim
Review in Drug Stores and Drugs category from Hatboro, Pennsylvania
So I've been seeing the same reaccuring posts about not being able to get a hold of any one at Philidor. For everyone's information. They have closed down. The business is no longer operating. You cannot place an order for a refill or first fill at all. I was a former employee. I understand everyone's frustration. As an employee they kept us in the dark during the downfall of the company and does not surprise me that no patients were informed of this either. I get it!! I remember patients calling in asking if we were closing and I was told by supervisors and ERIC RICE that it is business as usual. In conclusion, Philidor is done.
Anonim
Philidor Rx Services Prescription Refill Review from Kissimmee, Florida
I am trying to get my Jublia send to me i call the phone no one to speak with they have all my refill with them over two weeks now i am calling and no one to return my call i am out of my Jublia. my doctor is the one that recommend me to Philidor rx I call my doctor office and tell them i am unable to get anybody to request my refills they told me as soon as they get someone they are going to call me upon till now i do not get any call from nobody i can't get the rest of my refill from them and my doctor office is not doing anything to help me
Anonim
Former Employee!!!!
I left Philidor before it all came crashing down. In other words, I got off this Titanic before it sailed. I am so happy I followed my gut feeling. Something about the place just felt off. I haven't been keeping up with the news and recently found out what happen to the company. Its pretty pathetic how much valeant is pretending(to the media) like they had no clue what was going on at Philidor. I remember reps from valeant were always visiting our site and all of our training paper work had their name on it. Especially when there were changes made to the co pay program. They are a bunch of liars. Here a couple of things I didn't personally like: - The trainers/ the company in general were pretty vague when it came to how we the employees got paid/ made money from the co pay program. - We were not given much information about their "pharmacies" in other parts of the country. You just see names such as Wilshire, R&O and etc without much explanation. I just feel that employees should know more about the company they work for. - The supervisors under the age of 40, were very cocky,rude, played favorites and walked around like their ish don't stink. They feel that they are just to important. Ha, the male supervisors in the PA location walk around like they are god gifts on earth. One or two of them thought the company was a fashion show. His hair always distracted me cause it was spiked like a porcupine.His spikes could touch the ceiling. Beats me why you want to look like GQ model in a call center. The supervisors over 40 were okay, and a little more down to earth. -When the customers had in depth questions about the program(especially if the question centered around suspected shadiness), and wanted to speak to a supervisor. Some of them did not want to talk to the customer or answer certain questions. -I am not sure if I feel bad about the supervisors and the higher ups loosing their jobs. I feel alot of them knew in detail about the unethical things that were going on at Philidor. - The HR lady peggy is a very disrespectful lady and abuses her power. She likes to talk at you instead of talking to you. Her attitude is, since I can decide whether you will be employed or not I can talk to you any type of way. She definitely enjoys reminding people that she is above you and your life/career is in her hands. I sure did not give her that power. - I am not wishing anything bad on peggy or some of the supervisors. I just hope the closing of this company will humble them. Its interesting, how so many companies want our loyalty, to trust them, put in more time, make sacrifices and etc for them. However, they just don't do the same for us employees. Look at what "trusting the process" did to my ex co workers. SMH I feel bad for the lower level employees getting layed off. I hope they are able to bounce back from this and find a new job quickly. I hope potential employers don't shy away from some of them due to the connection to Philidor. I am sure things will get better when the media frenzy dies down completely. I wish you guys the best!
Anonim
Philidor Rx Services Work Experience Review from Perkasie, Pennsylvania
I'm a former employee and was fired over something ridiculous. When the company was headed into closure and the wait times between calls was reaching close to an hour so myself and others attempted to keep ourselves from getting bored. They had handed out stress balls because I guess they were clearing closet junk that they had due to the closing. So instead of going online like others were which was "forbidden", I decided to quietly toss the ball to myself 2-3 feet into the air not bothering a soul. I was called the next morning and was fired because that *** Ali Christopher from HR came down and saw it happen. No person ever gave a warning or anything she thought I wasn't working. (which there was nothing to do because no one was calling) So Ms. Christopher I hope you don't find another job and get hooked on *** By the way when you walk out that door the last time I hope someone shoves that *** backpack that you wear around like a dumb *** right up your tight *** ya *** ***.
Anonim
Philidor Rx Services, non existent customer service.
I have a similar problem to a previous posting. I cannot get them to stop sending me Jublia. My problem is that my Rx is on auto-refill so they do not even call me. I am trying to get a hold of them but there is no live person to talk to. You have the option to leave a message but when you pick that option their phone system just hangs up. They also offer what they call a "concierge" call back service which does not work either. What a poorly run business. The number I call is useless, 855-744-****. On their website they have an email address but it does not accept emails from people outside the company, why bother to put an email address on your website if it is only accepts emails from employees. Anyone have a number for them that actually gets you to a live person?
Anonim
Philidor Rx Services Work Experience Review from Warminster, Pennsylvania
I was a former employee of Philidor and the company seemed sketchy from the start. During training class I was always so confused about how we were about to have an extremely low copay...coming from a background with no pharmacy experience I was told to 'trust the process' and that was what I did. It's funny how when you google Philidor you only get the Hatboro location, and no website is up and running..strange? On a daily basis patients would question us in regards to how our copays are so and how do we make our money... Those questions were never clarified and as an employee I would laugh it off and explain the copay program which I was taught. After the *** hit the fan October 30th, the weeks following we were in the dark until we finally received an email letter from our CEO stating most of us will lose or jobs and what not. Following the letter we were told over and over again 'business as usual'....still really not knowing what was happening. We would receive continuous emails about the change in the copay program and also an email from the floor manager about Andys letter being 'leaked' to the press. and basically to keep our mouths shut. I can say that I have never ever experienced working for a company like this, besides my amazing coworkers and supervisors the shadiness of the business really makes me happy that I jumped ship before it actually sank. I wish all my fellow employees all the best in the future jobs, this is definitely an experience we will never forget.
Anonim
Almost Worked There
Left my old job to work with Philidor when I was told not to show up for training. Found out through family and articles that they were closing their doors. Then found out could not get my old job back. Like the employees I too am trying to find a new job. Good luck to all those employees hope you find a new position soon. Thank you Philidor for causing so many people a lot of grief for being so greedy. It is a shame all of this had to found out through news reports and articles, why not be honest with people.
Anonim
Review in Drug Stores and Drugs category from Warminster, Pennsylvania
I may not work at Philador RX but I have two children and a son in law who works there and I find it disgusting how this company misled their employees! Because of unethical procedures the good people who work there will no longer have jobs because of greed and lies! To make matters worse upper management told the employees that they will not yell at them if they are late or leave work early! Really?! These good people will be Unemployed! How dare they!! Wow! Says alot about that company! Shame on Andy Davenport for being a scam artist! I wish all the good people who worked there all the best in their quest for employment!
Anonim
*** PHILIDOR
I am so excited for this review. I am a former employee at Philidor. I called it from the 2nd week there that they would close. I didn't know it would be so soon. I loved the employees. But, as for the "higher ups"- man oh man, where do I begin? Peg (head of HR) is the DEVIL, most inconsiderate woman I have ever met in my life. Words can't even explain how happy I am that she gets a taste of her own medicine & loses her job. Ali, the HR assistant, karma is a *** now isn't it? I would love to see you carry that dumb backpack right out those closing doors. And good ol' Andy... trying to get ahold of him was like trying to get ahold of the President until his company went to *** & all of a sudden he wanted to act like he cared about anyone but himself. My heart dropped in excitement when I found out they were closing. I feel bad for the employees that did nothing to deserve this. But as for those 3, I hope none of you ever find employment. You deserve nothing but the worst that life gives you. Karma can be such a beautiful thing. Better luck next time Mr. Davenport. I don't feel sorry for you at all. (best of luck to my former fellow co-workers, I love you all to pieces)
Anonim
Philidor Rx Services Work Experience Review from Baltimore, Maryland
I am too an employee or should I say former employee of Philidor. I am heart broken as to the announcement of the loss of over 600 jobs. So many people will be without income. Many people employee here worked with family members which makes the blow even worse. Prior to getting my offer here I always felt something was not right about the company...but having family working here and being referred I figured why not give it a try the pay is great.. Turns out we were all used the for the greater good of the CEO and now we're paying the consequences. I wish everyone at Philidor all the best many blessings and well wishes to you all..... We really all became a family and I am sad to say goodbye to that family.
Enna
Philidor Pharmacy for FRAUD Regarding Jublia/Valeant Pharmaceuticals
My Podiatrist wished for (Dr. Michael Klein, Oceanside NY) wished for me to start a new medication called JUBLIA. I am disabled and retired from a large corporation which fortunately allowed ne to retain my prescription drug benefits at no cost to me other than the cost of co-pays for each medication through Express Scripts - the same plan I have been on for about 30 (thirty) years. The Doctor handed me several glossy advertisements from PHILIDOR PHARMACY in Hatboro, PA stating that there was a ZERO co-pay for the cost of this medication. This was stated in SEVERAL PLACES on all the marketing material! The doctor's office also stated to me that they provided all the medical information to Philidor and all I needed to do when I returned from my appointment was to call them with my home address for shipping. Upon returning home from my appointment I dialed Philidor's toll-free number and was ASSURED by their representative that there was a ZERO co-pay for Jublia. Two days later a phone call from Philidor requested my credit card number so they could now process the $75 MONTHLY co-pay! THIS IS JUST THE OPPOSITE of what was stated in their marketing material as well as by their own phone representatives! I naturally refused to give this company my credit card information, however, I did call my local family-owned pharmacy in the town in which I live. I explained the situation to my pharmacist (Long beach Chemists - Long Beach NY) who promptly contacted my Podiatrist. Jublia was delivered to my front door within hours - with a mere $35 Co-pay - less than half of the $75 co-pay demanded by Philidor - which markets ZERO CO-PAYS! All this aggravation was completely unnecessary and resulted in my not having the medication for a week while all this nonsense with Phiidor took place. The relationship with Philidor and Jublia (Valeant Pharmaceuticals) is also unclear and needs to be evaluated. I have retained all the "marketing propaganda" from Philidor/Jublia/Valeant Pharmaceuticals.
Anonim
PHILIDOR RX SERVICES LLC took my HSA Funds!
In 2014-Nov, my dermatologist provided me with a "Trial Coupon" for JUBLIA; a topical solution used to treat toenails. The trial coupon offers a "$0 copay for 12 months" of this medicine. I called the phone number on the marketing material to establish my account and reached "PHILIDOR RX SERVICES LLC" who, unsurprisingly, is a wholly-owned subsidiary of the manufacturer of JUBLIA. The medicine bottle is very small and only lasts 2 WEEKS ... and the treatment length is 48 WEEKS. At each renewal, the product's online pharmacy "PHILIDOR RX SERVICES LLC" bills my medical insurance $450.75. Considering 24 renewals at $450.75, that is a whopping total-treatment-cost of $10,818.00 !! Getting back to my point, Philidor RX Services continues to INCORRECTLY bill my health insurance which, in turn, is impacting my HSA / MRA Funds - each time, removing $100 from MY Medical Reimbursement Account. Upon speaking with United Health Care, they informed me that (1) Philidor has a previously-established contract with UHC for $350.75 and (2) UHC sends Philidor an EOB each and every time they MISTAKENLY bill UHC at the higher, non-agreed rate of $450.75. I've spoken with Philidor RX numerous times, via email as well as telephone, and (1) they refuse to take ownership of the billing mistake - despite UHC and my employer's benefits administration team stating with 100% certainty that Philidor is the ONLY one to blame, (2) despite numerous customer service personnel promising me that the issue will no longer occur, Philidor continues to evade fixing their billing issue. Thus far, Philidor's mistakes have impacted my MRA funds by $350. Since Philidor has assured me, numerous times, that the mishap was fully corrected, I am left to assume that this either being done intentionally or they are clueless as to how to properly navigate the healthcare billing world. I would NOT recommend anyone using the Philidor RX Services LLC pharmacy. I would also strongly hesitate to recommend a topical medicine, intended for 48 weeks of treatment but deliberately delivered in a 2-week portion thereby costing the already-suffering American Healthcare system a SMALL FORTUNE (for a mere toenail fungus?!).