petfinder Reviews
Animal Services

PetFinder

2.3/5 - based on 12 reviews

PetFinder Overview

PetFinder has a 2.3-star rating, derived from feedback provided by 12 customers. In the Animal Services category, it secures the 32th position out of 269 companies.

Rating

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1 stars

Contact Information

Website

Phone
(800) 778-7462

Address
Checkerboard Square, St. Louis County, Missouri, 63164, United States

Contact PetFinder Customer Service

PetFinder Reviews

1/5

I just want to locate a dog

I saw a dog named Agatha who is reportedly at Greater Birmingham Humane Society. She was never there and I want to know where in Birmingham she is.

2/5

Adoption Representative issue

The person assigned to the PetSmart in Wilmington NC is profoundly a micro-managing, rude and judgmental person. NOT a good fit for real pet lovers.

2/5

Wilmington representative is belligerent and controlling

Representative sent threatening texts to ban me from future adoptions because I called her out on her rude and threatening text messages to me.

1/5

Representative Faith McNitt in Wilmington NC unprofessional

Updated by user Jul 10, 2023
Absolutely no one has contacted me regarding this horrific experience with the PetFinder/PetSmart employee.

Original review Jun 09, 2023
Berated me for gifting my cat to a very loving family member Sent numerous belligerent texts and said shed bar me from future adoptions. I am a magnificent pet owner as she has actually visited my home and seen my pets firsthand.

1/5

I NEED TO FIND A SMALL DOG .MY HUSBAND IS DYING OF CANCER .I am trying to find a small dog, since ours passed away.He has asked me to get him another yorkie or small dog before he dies . please!!

I have filled a number of rescue and no luck. they don,t even callback. Pathfinder is the only one to answer .

1/5

Can't get signed on

Im trying to foster or adopt a specific dog is socalpomrescue in Irvine: his name is Hudson. I know hes having health issues but Im willing to help with that and I would really love to foster him until he gets more healthy. I live close by in Lake Forest so I can come to your facility or any vet that you want to send me to. I want to make sure he gets along well with my cats, I have two very loving cats

1/5

Wanting information on a few dogs I'm interested in and how this works

I'm not a pissed consumer I'm very interested in speaking w somebody about getting started on possibly adopting

1/5

I’m not able to register with my email bec it keeps saying it isn’t my first name or my last name so I need help. I don’t know how to get help to register and then find out about a dog I’m interested

Thought I registered properlylooked at several dogs Im interested in adopting but when I take next steps your site says Im not my first or last name. And the process all stops!

1/5

Horrible company.

No unsubscribe options .. cannot easily get through on calling .. they do NOT care about people .. no integrity.. phone people repeat prescribed SCRIPT! Do not do business with them until and IF they change their ways if doing business.. very sad.. i could have adopted cute dog and given him long happy life PKUS referred countless others from my hospital place of employment , church and school i at which i work.. will tell them all this company is disreputable instead!

1/5

Wrong number

Wrong number, the number goes to Purina, not Pet Finder. You need to fix the website. People are Mislead

5/5

Isabella

Hi dont have a complaint Im interested in Isabella who I found on pegf petfinder.com and it said she was out of town and two miles away.

1/5

Account question.

I have been getting inundated with emails and its been extremely frustrating. To make matters worse, I just learned that theres no way to delete my account@***.com, unless I make a call or send an email. Thats such BS!! Id like to have my account deleted immediately my email address is mark.williams0573@***.com. Just an fyi if I wanted a pit bull I would have entered that info in the search criteria. I was searching for an English bulldog but the only results I got were pit bulls that some genius labeled as an English bulldog. Apparently the folks at Purina must think their customers are stupid. Great job!! Im so heated

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