pepperidge-farm Reviews
Food Manufacturers

Pepperidge Farm

2.1/5 - based on 240 reviews

Pepperidge Farm Overview

Pepperidge Farm has a 2.1-star rating, derived from feedback provided by 240 customers. In the Food Manufacturers category, it secures the 40th position out of 639 companies.

Rating

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1 stars

Contact Information

Website

Phone
(888) 737-7374

Address
595 Westport Ave, Norwalk, Connecticut, 06851, United States

Contact Pepperidge Farm Customer Service

Pepperidge Farm Reviews

1/5

Mold on frozen pastry dough

See pictures below..Two packages of puff pastry dough, one thawed today and one still frozen from the freezer. Both boxes have the same expiration date as shown in the pictures. Was making asparagus tart for company. How embarrassing and inconvenient.

1/5

Product not as advertised "farmhouse bread" no good

The farmhouse hearty white bread contains chemicals, GMO modified products, soybean oil. Smells so bad no-one in my house would even try it! Contains bioengineered food ingredients.

1/5

Crushed cookies

i wrote you last week about buying cookies that are broken or put in container up side down that you needed to step up quality control. i just finished a bag the cookies were broken and up side down, this time i saved the bag the bar code is 141000**** my name sandy challender 609 273 **** thank you

1/5

To bring a product back a CAKE THE KEY LIME CAKE

Your KEY LIME CAKE is the only thing I liked of all of your products and you discontinued it?!! I used to buy at least 6 of them a year! PLEASE BRING IT BACK

1/5

Milano Dark Chocolate cookies

My complaint is that I just a pack of Milano Dark Chocolatr Cookies as always love them. Just to get home open the package and every cookie was crumbled. Not one was whole. I drove back to the store for a refund or get another pack. They said they have no control over whats in the pack. Food is so expensive now, can really afford to was food nor money.

1/5

Are you still making vanilla cakes? Where is FL can I purchase one?

The person I spoke with was very informativeyou no longer make vanilla cakes with vanilla frosting. She did mention that you now make a white cake with confetti frosting. Now lets get it to the region of Ocala and The Villages. Please!

1/5

I am trying to find an item

Hi can someone please call me I do need your assistance in trying to find one if your items. Please call me 516-662-**** thank you

1/5

Careless

I dont know about gold fish crackers but raisin cinnamon bread from pepperidge farm was my favorite until I found myself chewing on more than bread I found myself chewing on a screw nail. I hate to think what wolf of happened to me if I had swallow it and people need to know so can be safe

1/5

Yes they contacted me and answered all of my questions.

I was happy with their response. They answered all of my questions. I was Mistaken about locating a particular brand of cookies.

1/5

Didn’t give me answer on how to have a route sales

I was asking how do I apply for a route sale for Pepperidge farm. I didnt get the persons name but she had an Accent. She told me she cant help me right now, with no information why, or how to apply, she just told me sorry I cant help you at this time. Very poor customer service.

1/5

Pink princess fish

I see that you make shippers all over but there is no pink bag with pink princess fish and I cant find them in any stores my number is 773-842-**** are very disgruntled customer

1/5

Don't like recipe change

Coconut cake doesn't taste as good BOO!!! Cake & icing not as light & fluffy. My husband noticed too. Won't buy again unless it changes back to original wonderful cake

1/5

Not happy!!!

Just bought a bag of your Milano milk chocolate cookies, I'm very disappointed, barely ANY chocolate between the cookies, can't even taste it. How cheap can you be? You just lost a customer!!!

2/5

Disappointed with Pepperidge Farm products

For the past year and a half, it seems every loaf of bread I purchase goes stale within 2-3 days. I always check the date before purchasing however, when I open the loaf, it is dried out. At close to $4/loaf, it doesn't make sense to trust the " best by date" on the wrapper. I have also noticed the Macadamiam Cookies are also dried out and crumble with the first bite. Unsure what has happened to the company's quality control but, from reading previous reviews, it doesn't seem important enough to Pepperidge Farms to rectify the problems.

1/5

Horrified sick knowing food prices skyrocket ed

Did something like this could happen and get passed until they did bug it's in the center of a cake is discussing what type of place of it is this product being cooked in what type of quality control is it being put out food places gone through the roof do not care what people eat I've never in my life and seen any thing like this I am sick stomah and horrified..I have been a loyal customer 20 plus years..I do expect the phone call 351-210-**** thank you for your attention n Deborah Jean 351-210-**** .. I purchased the cake at stop &;; shop night before last I can get you the receipt if need be let me know so I can go back to the store and get it ASAP usually I don't save any grocery receipts I thought I'd Haven a treat for my son and my father's here good thing I didn't serve it to my father he's elderly he would not have seen it... I'm in shock

2/5

Stale product

I have purchased Pepperidge Farms Goldfish, Original flavor for years. My complaint is stale product. I look at the sell by date and always buy the longest date. I can buy packages for months at a time that all taste fresh and then purchase a package that is stale tasting. The it is crisp but taste stale. I have returned ten or twenty packages to the grocery store for credit and I'm tired of it. I no longer purchase the product. I have called their marketing dept. over the years and they send me back coupons in response but the problem continues. I have also written the President of Pepperidge Farms and Campbell Soup and have not received a reply.

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