paytm Reviews
Cash Services


1.7/5 - based on 6500 reviews

Paytm Overview

Paytm has a 1.7-star rating, derived from feedback provided by 6500 customers. In the Cash Services category, it secures the 4th position out of 165 companies.


5 stars
4 stars
3 stars
2 stars
1 stars

Contact Information


+91 120 445 6456

B-121, Sector - 5, Noida, Uttar Pradesh, 201301, India

Contact Paytm Customer Service

Paytm Reviews


Topop loan

Top up loan ke liye Paytm app me eligibility dikaraha hi.But click karne ke baad after 90 days show ho Raha hi. What is problem. Pl solve the problem


The bus was cancelled by the bus operator and i didnt recieve my refund

I booked a bus yeasterday i.e 30th july and when we arrived at the destination we got to know that the bus is cancelled by the bus operator themselves and am expecting to get my refund asap


I’m trying to connect Paytm customer representative but now we can’t do that because of *** reason that is corona

I booked a ticket from Delhi to Paris for 12th July somehow I got vivid positive now Im asking for refund I have already shared my documents for Covid. Im suffering from a very serious disease and these people this company is only making me fool not replying me at all no one is their to help. You guys are just harassing me.


Resolved: Paytm start froding by cashback

Updated by user Jul 30, 2023

Company fixed the issue and I have been provided with full refund.

Updated by user Jul 30, 2023
Please send the money

Original review Jul 30, 2023
Please send my money 1197 . By mistake the money was send to your account.please send the money as soon as possible. I am very thankful to receive the money back.


Flight ticket pnr cancelled by Paytm

I booked a flight on 18 July for Imphal to Kolkata on 22nd July. Upon my check in at the airport the PNR was not found to be valid and no booking was made to the Air India flight. I had to book a new flight on the spot. Pnr - 5PMY6S Imp - Kolkata at 15:10 Date 22nd July 23. Ive tried reaching put through Paytm help support but no response till now. I want the refund at the earliest.


गलत भकतन

Sir hum ne kal ek txn 1600 rupay ka Kiya tha Jo ki dusare parson ke account me chala Gaya us ka account SBI ka hai AAP se nivadan hai ki Mera paise refund karaya Jay


Resolved: School fees not tarnsfer to school

Updated by user Jul 25, 2023

Company fixed the issue and I have been provided with full refund.

Original review Jul 25, 2023
Respect to mam/ sir I am Privendra singh I scan bar code k Kendriya vidyalaya sangathan school fees but my bank account in dabit 1800 rupees & but not received school fees so I request for your ptm complete company. My details. Paid at 10:46 am date 08/ July 2023 upi ref no: 318915****95


पमट रफड हत

मन 17 जलई 2023 क दपहर 1:47 pm पर आपक बक खतधरक मबय सरदर क फन प क फन नबर 704780**** पर 5000 गलत स भज दए। मन इन फन नबर पर बहत कल कए गए ज मर क यह फन नबर 704780**** बद बत रह ह। इसलए म आपस स नवदन करत ह क आप मझ पस रफड हत कप कर।


Facing issues related to refund. I had a very bad experience in contacting customer representative to resolve my issues .

I have booked flight ticket using Paytm . Due to some issues I had to cancel the ticket . I have contacted indigo to cancel the ticket and initiate the refund . From their end refund has been initiated and to support that they have submitted the required proof . I have even contacted my banking partners (Federal bank and Jupiter ). From the information that I have received ,the issue need to be resolved from Paytm side-agent . I have been trying to contact Paytm for last one week . I belong to a middle class family , and I badly need this money (20467). I even mailed Paytm support team as well raised a ticket, I didnt receive any response from Paytm yet .


Postpaid balance fraud

Date14.07.2023 939565**** pa call ay bola Paytm re kyc korna ha batma My Paytm se postpaid balance fraud huya hai. Total amount 5831 plz help me



My paytm is blocked,I have to go through Paytm and ICICI since many days.either unblock my account or close my account. i request to you please return amount in my account 477


About my cibil score

Paytm is showing incorrect cibil score it is iffecting my cibil score so I want to talk customer care executive


Resolved: Sent money on wrong upi id and the person not returning my money

Updated by user Jul 26, 2023

Company resolved the issue.

Original review Jun 26, 2023
Yesterday i had a payment by my paytm bank account on wrong upi id( js143****@***s) by mistake..on 01.08pm and it's a google pay upi id. And the amount tranfer to punjab national bank this account. belong to jashan singh co amrik singh.. My amount was (30888/-) And today i tried to contact the person by goggle pay message feature. But after seen the message he has block me... Kindley help me n reaturn my money back to this fraudster as soon as possible..


I’ve been trying to chase Paytm postpaid as well as Paytm first games since last one month none of them are bothered or none of them are interested to resolve my concern

Updated by user May 27, 2023
My story has not all been developed because the team is so so relaxing or maybe chilling because the I keep getting calls from Paytm once in 15 days but when it comes to sending text message with regards to your balance payment you keep doing that every once in a week and also I keep getting threatening messages For filing a case against me

Original review May 27, 2023
I have a complaint with regards to Paytm first games as they are not letting me withdraw my money and give it back to Paytm postpaid


Financial fraud

From my account automatically deducted 35000.They asked share 2000 for registration for part time job after that they return 2700. After that they give me payment of 600 rs. And we need to send 15000 for another registration and they give me back 18000. After sometimes they automatically deducted 35000 from my account


Resolved: Loan amount paid, still not closed.

I have paid full amount as said by paytm executive to Aditya Birla finance, hdfc bank ac. Still now account is not closed and i am getting emi messages and calls. The amount was 60781.5 which I have sent on 11th April,I was trying from 6th April the account was not accepting payments, finally after payment was transferred the paytm executive promised to close in 3 working days. My emi option of auto debit from bank ac. Day by day penalty is increasing whenever I go to Paytm help they give a date of 10th of the next month, no confirmation from the loan company, now that the paytm cc is not responding.

Sign In