pathward Reviews
Banks

Pathward

1.7/5 - based on 330 reviews

Pathward Overview

Pathward has a 1.7-star rating, derived from feedback provided by 330 customers. In the Banks category, it secures the 30th position out of 469 companies.

Rating

5 stars
4 stars
3 stars
2 stars
1 stars

Contact Information

Website

Phone
(877) 497-7497

Address
5501 South Broadband Lane, Sioux Falls, South Dakota, 57108, United States

Contact Pathward Customer Service

Pathward Reviews

1/5

No access to my money I know you guys are making interest off of it

I have money in your bank and I have no way of getting it during the pandemic I became evicted and I threw all that stuff out I have the routing number and the account number but I don't know what bank is under

1/5

Urgent

I need someone to call me asap I was scammed, purchased a $140 visa gift card and the card is blank. See attachment I cant use it there is no card number or any kind of number

1/5

Resolved: Bank statements sent to my email or home

Updated by user Jul 31, 2023

by sending my information to my email. thank u.

Original review Jul 31, 2023
I need to know my account number and routing number for reference for my paper work. Thank you! Teresa Waring 194-68-**** 07/27/1972 email: wildposies03@***.com

1/5

Poor service and late deposits

I supposed to have received my ssa deposited payments and I havent I went with this bank but I think Im going to change it not satisfy with the service

3/5

I went to the IRS and they told me I have to call you for my refund I never received

No one can locate my stimulus payment. I have spoken to the IRS and now I'm trying to talk to you to figure out where my payment went

5/5

Unlock my face book

My old Facebook I forgot my email and was unable to get into my account cause I had changed my phone number from ending with 5027 to 1082 and cant not get a code to unlock my account or give me my email that I used on the account

1/5

Claim appeal

I filed a claim for the reason of fraud due to a dating site online offering a week free. It required me to put my debit card information stating that I would not be charged unless I didn't cancel the membership after the free week was up. Immediately after I input the card information I was charged three times within 45 seconds I was charged over six hundred dollars and as I attempted to cancel the membership there were no place to cancel nor were there any contact phone number. I knew right away that I was a victim of a internet scam and I contacted Meta Bank to file a claim and report the fraudulent activity. I gave Meta Bank the website so they could verify that I had been scammed but after contacting Meta Bank they asked me to write them with the details of the scam and I would receive temporary credit until the investigation was over. I can attest that Meta Bank did not investigate because it was very obvious to see that the site was fraud and that money was rapidly taken from my account in a series of three transactions that was not authorized. Meta Bank was asked to witness the free week and the cancel period of a week at no charge. Meta Bank could have witnessed the money taken within a minute after the card information was placed on the site. I contacted Meta Bank several times after they denied my claim but they refused to speak to me and often hung up the phone being very unprofessional and very rude. I have not heard from Meta Bank after making an appeal. This was the last request I made to the bank. I also have asked for a specific reason for their denial but I have gotten no feedback from Meta Bank. I witnessed others having the same problem. Willis Alexander

5/5

I need transfer to another bank account , Wells Fargo

Because my atm card was missing that house I could not find it. I need you to transfer to my Wells Fargo account please

1/5

Pending transaction

I had a payment sent from PayPal it's says it was completed on PayPal's side and I haven't received anything

1/5

Change one of my options

Worst website Ive ever used. I failed security questions which were ridiculous as I absolutely knew every answer

1/5

Regarding my overdraft protection

They shut my overdraft off talking about I haven't made a deposit in the last three months to cover my overdraft which is *** I get a SSI check once a month and they deduct overdraft off the top. Now I will be sitting in the dark because the idiots can't see on my account that it's *** what y'all say and I have clearly did everything I was supposed to do not to lose overdraft. If they can't fix this in a day I am screwed and will never ever have my direct deposit go anywhere near this bank or any associated with it. #takefromthedisabled #makeyourmistakegoaway

1/5

URGENT VERY IMPORTANT

Hi Netspend All-Access Account by MetaBank Support Team - I noticed several fees on my Netspend All-Access Account by MetaBank account that I would like to ask for a refund on. I have been a loyal customer of Netspend All-Access Account by MetaBank and hope to continue, but these fees are becoming really frustrating... Especially when there are now so many fee-free banks and its been such a tough year! Can I get a refund on the $383.95 from my transactions below? Debit: Monthly Fee 05/28/2023 - 05/28/2023 - $5 Debit: Overdraft Fee assessed due to $100.00 transaction on 05/27 at PAI ISO 7250 MILFORD HERRIN HARRINGTON DEUS at 07:54:50 CDT - 05/27/2023 - $20 Debit: ATM Withdrawal Fee - Domestic - 05/26/2023 - $2.95 Debit: ATM Withdrawal Fee - Domestic - 05/24/2023 - $2.95 Debit: Monthly Fee 04/28/2023 - 05/24/2023 - $5 Debit: Overdraft Fee assessed due to $100.00 transaction on 04/27 at PAI ISO 7250 MILFORD HERRIN HARRINGTON DEUS at 07:21:36 CDT - 04/27/2023 - $20 Debit: ATM Balance Inquiry Fee - Domestic - 04/24/2023 - $1 Debit: Monthly Fee 03/28/2023 - 04/24/2023 - $5 Debit: Overdraft Fee assessed due to $103.25 transaction on 04/02 at WW06944* *** BROADKILL RD MILTON DE US at 12:44:35 CDT - 04/02/2023 - $20 Debit: ATM Withdrawal Fee - Domestic - 04/01/2023 - $2.95 Debit: ATM Withdrawal Fee - Domestic - 03/26/2023 - $2.95 Debit: Overdraft Fee assessed due to $119.29 transaction on 03/07 at PAYPAL linzhihong31 Visa Direct CA US at 09:41:18 CST - 03/07/2023 - $20 Debit: Monthly Fee 02/28/2023 - 02/28/2023 - $5 Debit: ATM Withdrawal Fee - Domestic - 02/22/2023 - $2.95 Debit: Overdraft Fee assessed due to $100.00 transaction on 01/29 at PNC BANK 902 N DUPONT BLVD MILFORD DEUS at 11:05:43 CST - 01/29/2023 - $20 Debit: ATM Withdrawal Fee - Domestic - 01/28/2023 - $2.95 Debit: Monthly Fee 01/28/2023 - 01/28/2023 - $5 Debit: ATM Withdrawal Fee - Domestic - 01/25/2023 - $2.95 Debit: Monthly Fee 12/28/2022 - 01/25/2023 - $5 Debit: Overdraft Fee assessed due to $14.99 transaction on 01/18 at MICROSOFT*SUBSCRIPTION REDMOND WAUS at 20:38:56 CST - 01/17/2023 - $20 Debit: Overdraft Fee assessed due to $80.00 transaction on 12/26 at PAI ISO 7250 MILFORD HERRIN HARRINGTON DEUS at 14:59:31 CST - 12/26/2022 - $20 Debit: ATM Balance Inquiry Fee - Domestic - 12/25/2022 - $1 Debit: ATM Withdrawal Fee - Domestic - 12/25/2022 - $2.95 Debit: ATM Withdrawal Fee - Domestic - 12/24/2022 - $2.95 Debit: ATM Withdrawal Fee - Domestic - 12/22/2022 - $2.95 Debit: Monthly Fee 11/28/2022 - 12/19/2022 - $5 Debit: Overdraft Fee assessed due to $94.95 transaction on 11/27 at 345117****85 SNIPESUSA.COM PA US at 10:53:41 CST - 11/27/2022 - $20 Debit: ATM Withdrawal Fee - Domestic - 11/25/2022 - $2.95 Debit: ATM Withdrawal Fee - Domestic - 11/25/2022 - $2.95 Debit: Overdraft Fee assessed due to $80.00 transaction on 11/06 at 84113**** DE ELLENDALE 16979 BEACH HWY USPAI ISO at 12:56:15 CST - 11/06/2022 - $20 Debit: Monthly Fee 10/28/2022 - 10/28/2022 - $5 Debit: ATM Withdrawal Fee - Domestic - 10/25/2022 - $2.95 Debit: ATM Withdrawal Fee - Domestic - 10/25/2022 - $2.95 Debit: Overdraft Fee assessed due to $40.00 transaction on 10/08 at 84113**** DE HARRINGTON 7250 MILFORD HERRINUSPAI ISO at 07:41:30 CDT - 10/07/2022 - $20 Debit: Overdraft Fee assessed due to $80.00 transaction on 09/30 at 84113**** DE MILFORD 566 SOUTH DUPONT BLUSPAI ISO at 14:01:53 CDT - 09/30/2022 - $20 Debit: ATM Withdrawal Fee - Domestic - 09/29/2022 - $2.95 Debit: Monthly Fee 09/28/2022 - 09/28/2022 - $5 Debit: ATM Withdrawal Fee - Domestic - 09/26/2022 - $2.95 Debit: ATM Withdrawal Fee - Domestic - 09/26/2022 - $2.95 Debit: Overdraft Fee assessed due to $80.00 transaction on 09/05 at 84113**** DE ELLENDALE 16979 BEACH HWY USPAI ISO at 12:05:18 CDT - 09/05/2022 - $20 Debit: Monthly Fee 08/28/2022 - 08/28/2022 - $5 Debit: ATM Withdrawal Fee - Domestic - 08/25/2022 - $2.95 Debit: ATM Withdrawal Fee - Domestic - 08/25/2022 - $2.95 Debit: Overdraft Fee assessed due to $60.00 transaction on 08/16 at 84113**** DE HARRINGTON 7250 MILFORD HERRINUSPAI ISO at 06:07:18 CDT - 08/16/2022 - $20 Debit: Monthly Fee 07/28/2022 - 07/28/2022 - $5 Debit: ATM Withdrawal Fee - Domestic - 07/25/2022 - $2.95 Debit: Monthly Fee 06/28/2022 - 07/25/2022 - $5 Debit: ATM Withdrawal Fee - Domestic - 06/27/2022 - $2.95 Thanks a ton, Dante

1/5

Being denied my funds

I am having issues with receiving my funds thats owed to me. Ive been calling for the last 3 going on 4 months to receive my money and is being given the run around DAY AFTER DAY AFTER DAY. My account was compromised early April. I opened a dispute and was told my account would be closed however I needed to send my proof of documentation to get my money back via check. I would get my check in 7-10 business days after verification. I sent my documents and was verified. After this I started being lied to about where my funds would be mailed out. Around April 19,2023 I was told weekly sometimes daily that my funds would be mailed out on or before June 2,2023. I repeatedly told them that my account was closed April 1,2023 and that my check was supposed to be mailed out 7-10 business days after my verification process but the representatives couldnt fathom the process I explained. They would oblige and repeatedly tell me that my funds would be available on or before June 2,2023. Might I add this account was my account where my direct deposits was set up so when my card was canceled my direct deposits began rejecting. Which lead me to not have an income since March 18,2023. That lead to a domino effect of my bills falling behind tremendously. I explained this to these representatives and they didnt empathize or understand my frustration. I began to come in patient but also started looking forward to June 2,2023. I also made arrangements with my bill collectors that I would be catching up with my bills no later than June 5,2023. On June 2,2023 my check never came. I began to call and they would tell me my check was mailed out May 23,2023 and it would be 7-10 business days from then. It wasnt until this moment that I began to feel bamboozled. All my bills began to default from my house to my car & utilities. Im unsure where my direct deposits are and where my check is. I began to call daily and started to realize that the same 4-5 representatives were answering the phone pretending to be management and supervisors. They would tell me my check was mailed out May 24,2023 and that itll take 7-10 business days. After the 7-10 business days were up they would have another lie to tell me. I learned that these representatives werent even located in the United States of America. They were teleporting from the Philippines. At that moment I knew they were doing illegal practices so I reached out to the Federal Bureau of Investigation. I also reached out to the United States Embassy to see how can I go about filing criminal charges all while contacting a lawyer to see where my money has gone. To make matters worst I became locked out of my account and I could no longer see my transactions history. When I would call to check my transactions history the phone would hang up on me. I started trying to call metabank and Pathward and the same things would happen, the phone would hang up. Lastly on June 12, 2023 I was told that my check was mailed June 2,2023 and to wait another 7-10 business days. At this moment I no longer waiting because I was already lied to for months. And as of today June19,2023 my check still isnt here. My bills are backed up and Im at the *** of losing everything I have worked so hard for. Im a single mother of 3 underage daughters and dont know whats left to do. If theres someone that could steer me in the right direction Ill gladly appreciate it. Tameka Ellis

1/5

Need new card yes they are still an issue they won't send me another card

They won't send me my card with the 140 dollars on it because they don't listen when I tell them I want the money on my card or a new card

1/5

My Vanila gift card

I brought Vanila gift card and it saying it invalid I cant use it and I chat the Vanila support they me me to contact the Meta bank and explain to them

Sign In