Paint Nite Overview
Paint Nite has a 2-star rating, derived from feedback provided by 5 customers. In the Events category, it secures the 29th position out of 128 companies.
Rating
Contact Information
Website
www.paintnite.com
Phone
(855) 767-4270
22 Kent St,, Somerville, Massachusetts, 02143, United States
Paint Nite Reviews
Sabien
No rating … I haven’t heard from anyone yet… not even the artist
The virtual art class did not work through no fault of myself or the zoom connection. When I reported the problem on the day of the event (3/2/23) no one responded. I have sent numerous emailsthat end up in BLACK HOLE. I searched for a phone # but 1of the 2 numbers was not useable and the other # provided a recording asking me to leave a message so Im not only out luck with getting a refund but also missing out on the opportunity to paint..NOT HAPPY!!!
Penny
No customer service option
went to the paint night on Dec27 2022 only to find that the Irish Shabeen was closed i would like a refund
Anonim
Reschedule Ticket
Dear Paintnite, I had missed a paintnite because they informed me of the wrong timing. It was : Starry Beach May 21, 2022 1:00 PM America/Vancouver
Kate
Sent to India, they asked for my card number. I refused
All I need is the date of my paint night. I called customer service it was routed to someone in India it sounded like, they asked me for all my personal information including my credit card number and they wanted me to read over the phone. I refused, and they insisted, and I said no thank you and hung up.
Verniece
Resolved: Ripped my daughter off $90
Updated by user May 11, 2018
This site won't let me change my rating. I would give it 4-5 stars, because of my initial frustrating experience, but it was happily resolved and I will continue as a customer.
Updated by user May 11, 2018
I received assistance via email and codes to attend paintnite. I must say it was a great 2 hours and I look forward to attending another event.
I heartily recommend Paintnite, which is a way to reboot your brain and think of nothing stressful, but be like a child delightfully painting for 2 hours.
One other surprise: Everyone made the same picture, but every picture was different, and every picture turned out well. Amazing!!
Updated by user May 09, 2018
UPDATE: The next day, paintnite.com emailed me several times and the snafu was corrected. We will be able to attend the event tonight.
I will update this review tomorrow. But I never want to deal with their website again.
Original review May 08, 2018
My college student daughter paid $90 for two tickets for paint night for me for Christmas, a pricey gift for her to give. I scheduled a night, but Paint Night cancelled it. They sent me an email to get an 18 digit rescheduling code, which I got. I tried to reschedule, but their site said their code is invalid. I tried entering the two original codes. Only one was accepted, but I got no confirmation number. I asked the site for a confirmation email, but it said there's no event scheduled for my email ( though there were 24 empty places still at the event.) The customer service number is a dummy robot runaround. So now my daughter is ripped off $90, because the event is tomorrow night, and their email service says it may take 24-48 hrs for them to reply. No wonder this business is worth 13M. Save your money and paint at home, or take a class at the community college or park.