pa-turnpike Reviews
Transport

Pa Turnpike

1.8/5 - based on 180 reviews

Pa Turnpike Overview

Pa Turnpike has a 1.8-star rating, derived from feedback provided by 180 customers. In the Transport category, it secures the 6th position out of 147 companies.

Rating

5 stars
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1 stars

Contact Information

Website

Phone
(877) 736-6727

Address
Box 67676, Middletown, Pennsylvania, 17057, United States

Contact Pa Turnpike Customer Service

Pa Turnpike Reviews

1/5

Scam!

Turnpike is a scam. Overcharge for tolls, stupid expensive. Lock my account online then cant reset password. Have to call 800 number. Closed. Then when open transferred back and forth to five people Before they finally can get it reset. Adds on late fees. Then they try to force ez pass by saying youll pay half price. But then you have to go thru a bunch of crap to get set up with that. The system is designed to gouge. Its a joke. Pa sucks .no more turnpike for me no matter what.

1/5

Poor customer service

I have an account with the turnpike. I recently observed an email in my scam folder. I called the number in the email. I was told I was speaking with a collection agency. They told me my bill is $45. I asked why is my bill $45 and the response was I had an outstanding balance of $20 and an additional amount of $25 was added when the account was transferred to collections. Unbelievable! How come no one contacted me about my outstanding balance. The turnpike has my email, postal address and telephone number. This is poor customer service and shows a failing organization that they have to do this.

1/5

Very mad customer

The website is unusable. The customer service is terrible. What the *** This is criminal highway robbery.

1/5

Complaint

Absolutely gouging PA citizens, Excessive fuel tax, Excessive state tax, screwed up roads and highways, this State has no conscience for this gouging .

1/5

Worst Customer Service

Tried to pay a bill online, so when I called to request an itemized receipt, I was transferred 3 separate times. I was then told the bill was not paid, even though I have proof on my end that 450 dollars was taken out of my account, and was told it will take a week to process. Got more lip about requesting the itemized receipt. PA turnpike kick rocks.

1/5

No live person at customer service

No one answers at customer service number. My calls are put on hold and after a while, silence and then dropped. Tried to contact by email. Get to submit and it will not send. Keeps aying "incorrect value for the captcha image" but it is correct. Why not just tell us it is only automated, no real persons to talk to us.

1/5

Construction Damage Claims

PennDOT compensated me a few years ago for paint chips cause by construction (paid me $5,000.00). Don't expect the PA Turnpike to do the same. Recently, a lane on the turnpike was torn up. It came out of nowhere on a rainy day. Cars ahead threw stones and chipped my car. I filed a claim and they sent me to the out of state construction company that did the job (Blythe in North Carolina). What a joke. One of their reps called me, only gave their first name and not even who they worked for. Asked me for my email address. Never emailed me, but 2 weeks later sent a letter in the mail denying my claim. Basically said, your car was chipped on the PA Turnpike, but it wasn't because of their negligence. I've been driving that turnpike for decades. The roads are pristine when there is no construction. The entire claim process felt like a scam. Not returning calls or emails, not asking any questions. Avoid the PA Turnpike if you can!

1/5

Double billing

9 times out of 10, I pay my bill according to the invoice then a few weeks later they send me another bill. Each time I have to appeal it. Fix it.

5/5

Philadelphia's the Worst Cities in Pennsylvania since 2016

Since 3-11-1975 I'll was born at the Jefferson University@***t Hospital and guess what to Philadelphia,PA I've gotten pissed off about the City of Philadelphia,PA who gets me aggravated at Philadelphia Davidson Schools at Upsal and Market Streets who bullies at Jason Armes with all Teachers and Students since the 1980's and 1990's because it *** Jason Armes up at all Philadelphia Davidson Schools since it was bad grievances and I really hate Philadelphia,PA a place to live because it *** Jason Armes off.

5/5

SEPTA CCT Connect Paratransit will have anymore issues

SEPTA CCT Connect Paratransit Services will have the issues on SEPTA CCT Connect Paratransit Drivers and Dispatchers will have all complaints to the drivers will do Late Pick Ups and Drop Offs due to issues of SEPTA at 1234 Market Street on the 4th Floor in Center City Philadelphia,PA and I'd get pissed SEPTA CCT Connect Paratransit Services in the City of Philadelphia,PA not just on all of Suburban Pennsylvania.

5/5

Dog Friendlies are no longer welcome at all Service Plazas

Dogless Service Plazas will be provided throughout the Pennsylvania,New Jersey Turnpikes and other Toll Road Service Plazas Nationwide and Worldwide throughout the USA,Canada and International as welcome all Dogless Service Plazas to make it Dogs Free.

5/5

Jason Armes wants Permanent Toll Collectors going back by 2022

Pennsylvania Turnpike and Northeast Extension will getting a Permanent Toll Collector's Job deal by beginning of 2022 and that's how it works between Cash and Cashless Tolling using Cash,EZ Pass,Credit Cards and Toll By Plate will be issued by 2022 when Cashless Tolling will be using Gateway Toll Gantry,Beaver Valley Expressway,Southern Beltway,Findlay Connector,Entry and Exit Slip Ramps,Mon Fayette Expressway,East of Breezewood Interchange and West of Carlisle Interchange,Express EZ Pass/Toll By Plate,Delaware River Turnpike Bridge Toll Gantry(Formerly Toll Plaza),Keyser Avenue and Clarks Summit Toll Plazas but Pennsylvania Turnpike and Northeast Extension will continue having Toll Plazas and Toll Collectors beginning by 2022. Very Truly Yours!!!Jason Armes

5/5

Dogs will no longer be appropriate at all PA&NJ Turnpike Service Plazas

Dogs are a pain and the *** along the Service Plazas throughout the Pennsylvania and New Jersey Turnpikes throughout Dogless nationwide and Jason Armes Feels Better with permanent Dogless Owners at the PA and NJ Turnpikes to feel better and safer at all times with the Service Plazas Nationwide throughout the USA,Canada and International. Thank You!!!Jason Armes

5/5

Bensalem Interchange celebrates 10 Years on 12-29-2019 and Keep Toll Collectors forever in lives by 2022

Keep Bensalem Interchange forever but Bob Kelly talks about the Philadelphia Interchange and that is wrong for Bob Kelly the Philadelphia Traffic Reporter from FOX 29 and Keep Permanent Toll Collectors on the Pennsylvania Turnpike and the Northeast Extension beginning in 2022 and Don't let Toll Collectors leave anymore by 2022.

1/5

PA Turnpike and Northeast Extension will have Toll Collectors back on the Job Force by 2022

Jason Armes wants all Toll Collectors will be back on the Pennsylvania Turnpike Job Force without ever leaving their Toll Collector's Jobs ever again after the year by 2022 which includes Cash,Toll By Plate,EZ Pass and Credit Cards will forever be used for the Pennsylvania Turnpike Commission's by the Pennsylvania Turnpike and the Northeast Extension will now and forever use Cash,Toll By Plate,EZ Pass and Credit Card Payments will be set by the year 2022 at paturnpike.com by the years to come!!! Thank You!!!Jason Armes Good Luck to all Toll Collectors at the Pennsylvania Turnpike and Northeast Extension by 2022 which again using Cash,Toll By Plate,EZ Pass and Credit Card Payments will again forever be used by 2022 at paturnpike.com for the years to come!!!Jason Armes

5/5

The Toll Collectors will be back on the Job by 2022 forever

I need Toll Collectors getting back on the Job by 2022 for the Pennsylvania Turnpike and Northeast Extension only because Toll Collectors will no longer get to lose their jobs anymore by the Pennsylvania Turnpike Commission's rules to life forever,Very Truly Yours,Jason Armes!!!

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