opay Reviews
Cash Services


3.4/5 - based on 4200 reviews

Opay Overview

Opay has a 3.4-star rating, derived from feedback provided by 4200 customers. In the Cash Services category, it secures the 5th position out of 165 companies.


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Contact Information


+2 341 888 8329

Alexander House, 3, Otunba Jobi Fele way, Alausa, Ikeja, Lagos, 100282, Nigeria

Contact Opay Customer Service

Opay Reviews


Line barred can’t called

I mistakenly sent money to someone else to his morning It the person do a mistake with his number using as opay


My opay was locked please unlock it for me

Good morning am Irene Saturday who just called you guys about my husband opay account you guys freezer...well a friend of mine called Alex transfer Money to my UBA Bank he's bank is also UBA last year May 11th #5000 the purpose to my Love so ,my husband transfer #6500 from my UBA to opay account Irene Saturday 0915358**** then I through that someone else that transfer the money from my bank to opay account so I made a called to UBA customer service for them to freeze the opay account wish the money transfer to know that is my husband ...so please we you guys should to unfreeze the my husband opay account wish know is my account too because he used my VBN to upgrade he's open automatic everything changed to my name ...so please I want you guys to unfreeze the opay account it won't repeat again ...so guys directed me to UBA for then to send an mail to you guys for you guys to unfreeze my opay account wish then did today ...so called you guys to confirm ...so opay customer service ask me to explain everything to this Mail ng-antifraud@***y-inc.com so please you guys should unfreeze the opay account. 0915358**** Name Irene Saturday Opay account Thank for understanding and please you guys have already removed the money from my opay account back to the sender on till now my account still showing frozen and I haven't been able to use it now


Resolved: Wrong transfer of funds

Updated by user Aug 01, 2023

I was ask to reach out to my bank first.

Original review Jul 31, 2023
I made a wrong transfer to an opay account instead of 611454**** foy Joyce sule I wrongly did it to 611454**** with the name Aramide Adetoun Akindele I did the transfer from my gtbank acct 012694**** ezeyighu Abimbola Aminat Kindly assist to put fund on hold pending when am able to reach out to my bank


Lost my sim nd money is in my OPay

I Lost my sim card and I can't login into my account and I transfer money on the account how can I withdraw


I transferred a sum of money and i was it reversed

Please I urgently need a reversal to my avcount. I transferred a sum of 413,300 to 904198**** to alheri ishaya yesterday at 4.28pm yesterday. And i saw it on my app pending but when i contacted my bank they said the money has been sent i was given the reference number. I have the reference number from my bank sterling. Please i want my money refunded because i discovered it was a fraud


Resolved: Olaunikanives@***.com

Updated by user Jul 25, 2023

Company fixed the issue and I have been provided with full refund.

Original review Jul 25, 2023
I send money to my bank (#10000) for my customer and he didn't see the money since saturday 22/07/23 and he have been debit out of my money.



Someone scammed me using an opay account and I kept crediting the account until I realized that they were scammed


Mistake transaction

I mistakenly sent money to someone OPay account s as no I dont know the person the money is 13,000 Naira


Reverse of my money

Updated by user Jul 16, 2023
Good and understanding

Original review Jul 16, 2023
I mistakenly transferred money into this opay account 904749**** osunkayode segun, transferred from opay account 808585**** Moses Idowu anu, and the recipient number has been block we can receive or log into the account anymore, so I want you to help me reverse the money back


Refund my money

I sent 31,000 to my client since last week and it didn't reflect in his account since then and they didn't refund it please help me refund my money


Resolved: Upgrade my account to tier 3

Updated by user Jul 13, 2023

Upgrade my account to tier 3.

Updated by user Jul 13, 2023

Updated by user Jul 13, 2023
More than my imagination

Updated by user Jul 13, 2023

Updated by user Jul 13, 2023

Original review Jul 13, 2023
Good day I want to upgrade my OPay account to tier 3 but its not working please I need it fixed I tried more than ten times


I want to unblock my account

My Opay wallet has been Frozen so pls I want you to unblock my Opay wallet account 810552**** ABDULWAHAB TAIYE ABDULLATEEF


Resolved: How to access my account without my phone number

Updated by user Jul 06, 2023

Company fixed the issue and I have been provided with discount on future orders.

Updated by user Jul 06, 2023
Help me retrieve my account

Original review Jul 06, 2023
I lost my phone, but I want to log in my account with another phone please I need help on how to access my account


Fraudulent transaction

Oluwaseyi John Okeowo with account number 810851**** is linked to a Freud I paid my money to subscribe for a business plan and till now I have not gotten my money please can you please help me trace where this operator is from the location on the account please thanks for your time


Unfreeze my account

Updated by user Jun 20, 2023
The customer service responses was not entirely poor but it did not help me in anyway till now

Original review Jun 20, 2023
I need my account unfreeze because the money in the account was sent by my dad for my school dues I need it urgently please

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