Ola Cabs United Kingdom Overview
Ola Cabs United Kingdom has a 1.5-star rating, derived from feedback provided by 103 customers. In the Transport category, it secures the 11th position out of 147 companies.
Rating
Contact Information
Website
ola.co.uk
Phone
+44 203 972 0800
Suite 139, Business Design Centre, 52 Upper Street,, London, England, N1 0QH, United Kingdom
Ola Cabs United Kingdom Reviews
Onica
No answer
Hi I'm Md Juel Amin I applied became a Ola driver and I submitted all documentation but still I can't login my account can you check it for me what's my error my phone number 0750670****
Lindsaymarie
Unpaid ride
I paid my outstanding balance today but i stil crnt use the app would I be able to use ola again I paid yesterday 16 /5/2023
Anonim
My app not working
I cannot update my bank details on. I still need to pay some one. And I would like this to work soon as I don't like being in debt of anyone. Thanks
Shailendra
Changed my phone number
Ola don't care, I have issues with my account as I cannot get in. No way of contacting customer service.
Chantal
Unknown charge
Im not sure of the date this happend. But I booked a cab with Ola I think last year. The cab did not arrive and the trip ended. So I used another app to boom another cab so I could go home. I DO NOT UNDERSTAND AS TO HOW AND WHY I OWE OLA BUT I WAS NEVER ON A TRIP WITH YOU GUYS. So please stop sending me emails. As I do not owe you guys. I ordered a cab from the company it did not come it didnt even show up on the maps! So please sort this issue out ASAP thank you bye.
Nkesi
Overcharged payment
I took a ride of about 1.6miles which was for about minutes only to realize a few days later that I was charged about three times the fare. I need a refund of the excess fee charged on my account.
Nkesi
Payment
I took a ride of about 1.6 miles from my location and realized a few days later that I was charged more than three times the fare. I need a refund of the excess fee charged on my account. I was charged about £33 for that ride
Annette
I was overcharged for my ride on my return compare to my going in the same place
Original review Dec 29, 2022
I took a return cap from coventry to birmingham same area and I was charged £38 when going but on my return you charged me £59 this is too much and I will not accept it. I am requesting the difference please thanks
Tony
Dispute
I was tricked into being told a passing unmarked taxi was my ola ride, when I got to my house he asked me for £10, it was at this point I realised I had got into a dodgy taxi, a few minutes after arriving home the correct ola driver called, asked me for my pin number and charged me for a ride I did not take, the cab drivers name is Ejaz Ahmed ( please sack him) ride REF CRN 695917****, I am still awaiting the £14.19 to be debited back into my account, I have reported the incident to the police as fraud against the driver not Ola, thank you Ola as you are a good company but this driver is dishonest and a thug.
Keifer
I was charged £12 with out a ride , cancelled
I was charged with out a ride, job was cancelled but Ola still charged me £12. Non of the drivers were accepting the job.
Corissa
Money got taken out my account for no reason the saidnintook theorise wen I didn’t that’s called fraud
Money this morning was taken out my account I didnt get in no cab the drive didnt come its not fair as he tried to make it seem I took the trip what hes doing is called Fruda
Shewangizaw
Problems with the fares receiving
I brooked on 17/11/22 but with out providing the service you charged me twice. Please refund this money. Kind regards
Lee
Money took wrongly out my account
Ola have took money out my account (3 transactions at once) not happy about this sent numerous emails only had one response and have yet to refund me my money which im owed
Lee
Took money out my account which you shouldnt have
I booked a ola on sat but i cancelled it and you have taken 3 transactions out totalling over £40 i want it sorting out i want all of it refunded i never used the ola service
Greig
Need updates on their system overall so it can be easy to use
Well they have phone links weakness There is a lot to be done at professional level Competing in market require professional approaches and quick reply where roses and driners both feel comfortable and safe I have been trying upload documents but it seem so hard going through the process so there is also t to be done
Iwona
Overcharged
I was overcharged ,I had issues with the driver so I left car after 5min ..but I was charged anyway,I tried call customer service but never answer..I really disappointed with this company,definitely I will not use Ola again