ola-cabs-new-zealand Reviews
Transport

Ola Cabs New Zealand

1.9/5 - based on 143 reviews

Ola Cabs New Zealand Overview

Ola Cabs New Zealand has a 1.9-star rating, derived from feedback provided by 143 customers. In the Transport category, it secures the 8th position out of 147 companies.

Rating

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1 stars

Contact Information

Website

Phone
+91 806 735 0900

Address
8 Turua Street, St Heliers,, Auckland, Auckland, 1071, New Zealand

Contact Ola Cabs New Zealand Customer Service

Ola Cabs New Zealand Reviews

1/5

I want to join as a new Ola driver

I want to join as a new Ola driver. OK, I didn't get the email Couldn't contact customer service either What do I do next?

1/5

Deley in processing!!

It takes around 48H to get my car registration accepted And thats makes me loss money and time while I contacted you several times

1/5

Driver secured my money from my bank account and has not turned up to pick me and my wife up

Driver has since blocked my number and I cannot get hold of him and Im stuck in at the airport with my wife.

2/5

Really bad customer service

i was charged $82 for a cancelled ride the driver cancelled the ride SedanCRN 708446**** i am really disappointed

1/5

Got charged but no ride

I got charged friday 6th jan BC2023 $36.00 for ride and no ride turned up but money got took out of my account and the ride is not in my history of rides. I need a refund asap!!! this is ridiculous!

1/5

I canceled my ride and i need my money back in my account

I booked my ola then unfortunately i have to cancel so i want my money back please let me know how i can get it

1/5

Very terrible app

Got charge $80 in my accounts without anyone turning up to my pickup point its really annoying cause they charge you first but if they cancel you have to pay for it again to get another booking very terrible app

1/5

Charged but no ride

I need a refund asap. It's fault from your side .I haven't took ride and charged for $104. Ridicules. I need my refund back asap

1/5

Incorrect deduction

Wanted to know why ola charged me four times even I book ola twice on last Friday. Please call me , I need your support. Contact no- 0204146****.

1/5

Cancellation fees

Original review Sep 20, 2022
If cab is showing that it will reach within 7-8 minutes, it means we will wait untill given time frame Then how can we cancel it within 5 minutes Cab was extending the time of reaching to customer, even 10-15 minutes, We cancelled it then And cancellation charges were 40$ which is unacceptable, please refund our money. It happened many time but this time charges are like unbelievable.

1/5

Charge me incorrectly

Yesterday I downloaded Ola account. Have a look on fare charges. Accidentally they deducted $45. Tried to call them again and again. They are not answering any calls. No email ids. I really frustrated now. Just charge me for downloading an app. Not an good experience with them. Not really helpful.

1/5

Refund...no cab at my area aug28.2022 around 4pm

Aug28 2022..around 4pm ..No accept my booking then they deduct payment to me 3times.i need refund...asap...feedback...

2/5

Quote for transport sign up already but cant seem possible

*Please need to sort out, overcharged MON 15 August From home 77 Tuarangi rd Greylynn Auck to 24hrs 51 Great North Road GreyLynn 0.8 km only (24hours Laundry) 6:53 - 6:56am Manako Piutau $7.75 only. compare to come home *From 51 Great North Road 8:17 to my house 8:24 (0.8km only) 77 Tuarangi Greylynn Auck Riyat akbar $17.99 paid Wrong km - *Charged my bank account couple of rides no Km from my house 77 Tuarangi rd GreyLynn to 5 Short st to New Market Parmod Kumar (prime sedan) I didn't take any ride from 5:47pm Wed 17th August to New Market My bank account charges 2 rides from Ola got recorded. OLA NZ * Very important * For driver wrong address and overcharged. Some driver they don't know Auck CBD or 1021 City much rely on maps and don't have any glue. A feed back will help better service. Thank you. Questoon Are you allowed (driver) charged my bank account without recorded any rides???

1/5

I forgot my headphones

Last night at 7:41pm got an Ola from Henderson to 147 Albionvale road, glen eden . I left my wireless headphones in the ola

1/5

Unwanted money take from my account

I tried to booked ola in the morning around 11:10 am from te atatu peninsula. But the app showed accept your request looking for driver but the thing keep going on and on then when I saw it can't find driver i cancelled the trip. But it deducted money from my account that not fare. If i can't see any one for pick up how can you charge me for that. I need my money back it not small amount it $31. Please do something my name is Leena Dahiya. Thanks

1/5

How can i get my refund?

Hi i was booked today morning Ola but driver was canceled me 2 times could you please return my money $40 & $41 total amount $81. Thanks

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