Nicor Home Solutions Overview
Nicor Home Solutions has a 1.7-star rating, derived from feedback provided by 99 customers. In the Service Centers and Repairs category, it secures the 53th position out of 1094 companies.
Rating
Contact Information
Website
www.yourhomesolutions.com
Phone
(877) 642-6747
1751 W Diehl Rd #200, Naperville, Illinois, 60563, United States
Nicor Home Solutions Reviews
Betzabe
Dan S
Today was my lucky day with Nicor Home Solutions as Dan S was my service provider regarding a bad thermostat. He arrived on time, asked me what the issue was, I explained it and he started working on the issue immediately. He took down the old thermostat and asked me a few questions..realized I needed I needed a regular thermostat and put one in. He was looking at my account and told me he could save me money by combining our account to save us money..and I'm all about saving money. Thank Dan S for us as he was a great help!!!
Deborah
Failure of Nicor to address my inside plumbing problem
I called Nicor and made an appointment to have my inside plumbing problem taken care of. I had an appointment and the plumber never came. I have made numerous calls to find out why, get a plumber there and then speak to a supervisor. I have been denied service and refused to allow me to discuss this matter with a supervisor.
Danilynn
It takes almost 2 months to repair the air condition.
They want us to wait 2 months to repair the air condition for my house, I am feel like paying $71 per month for nothing.
Anonim
They refused to fix my clogged drain even though they admitt I had coverage.
They took the money and refused to do the repair. Avoid them and any of their other names they go by
Anonim
Try to canceled a bad service
we canceled this service 2 years ago ...but they still charging are account ..the waiting time is too long and the service call scheduling is not as they promese.
Mike
After numerous phone calls, emails, pictures, and false statements from them, I have yet to receive reimbursement on my justifiable claim. A person should never have to go through such an experience w
After numerous phone calls, emails, pictures, and false statements from them, I have yet to receive reimbursement on my justifiable claim. A person should never have to go through such an experience They did everything to delay my claim, including false and misleading statements
Mike
I had a major sewer backup, my home on 5/16/22 It was repaired by a reputable company, a
Updated by user Sep 16, 2022
As of today, I have received no response as to my claim. After many emails, including one to the president of the company, I’m being totally ghosted.
Discrimination? Perhaps.All I know is that they have the invoice that clearly states that my sewer line collapsed because of a rusted cast iron pipe. I also have a written statement from them that this is covered under my policy.
So why aren’t they honor my claim? They won’t say?
Original review Aug 17, 2022
I had a major sewer collapse on 5/16/22. I had to evacuate my home until my sewer line could be replaced. I contacted Pivotal Home Solutions and was told they would honor my claim (Joel), but as of this date they have not. The rarely even respond to my emails. This is a justified claim and all Ive gotten is the runaround
Concepta
Apointment with Nicor Home Solutions for Cooling/AC maintenance on Aug. 5, 2022. vice for August 5, 2022 gust 5, 2022, Friday.
Please cancel the above appointment. I will call to schedule for appointment at a later date. Thank you Concepta Lasquite
Anonim
Bad service
Technician try to sell us a furnace but another technician from or home warranty company showed us it was fine and working properly.
Anonim
Terrible
Every time I call to schedule a maintenance service or need a repair, I routinely spend about 90 waiting for a human being to come to the phone. It is incredibly frustrating. Ive been a Home Solutions customer for a few years, but this has become intolerable. Im canceling my service
Anonim
NO SHOW!!
NO HEAT FOR TWO WEEKS!!! THE FIRST GUY SAID HE THOUGHT IT WAS THE MODULE.... FIRST GUY ORDERED IT AND IT DID NOT WORK! SECOND TIME HE WAS HERE SAID THOUGHT IT WAS THE GAS VALVE... WHEN I STATED BURNER PROBLEM... HE REFUSED TO DISMANTLE BURNER ASSEMBLY. MY SON WAS HERE AND HE THINKS IT IS A BURNER PROBLEM... AFRAID TO DISMANTLE... why will not nicor solutions send me someone who is competent?????????
Kathryn
Please cancel home solutions plan
We can't get anyone to call back or pick up. We are spending almost $16 a month for zero service. We do not want this service. Please stop! Our Nicor account is 33-5*-**-**** *. Our address is 1411 Grant Avenue, Rockford, IL 61103.
Anonim
Communication with the office
Communication with the office if seems like a loss cause to talk to anyone to make an appointment for service
Anonim
Furnance cleaning
I have called several times. No answer. What is going on? All I want to do is schedule an appointment for maintenance on my furnance. Is there another number that I can call to get a hold of someone.? Who can I call to complain about this?
Gerard
Poor to no service
On tuesday September 21st I called to make a maintenance appoint for my furnace. I was placed on hold for 45 minutes before I could make that appointment. THe appointment was for Saturday Sept 25 between 1 and 3pm The work order number is 277****. I spent the morning cleaning our utility room and waited all afternoon for the call from the tech. It never came. came even a curtis
Anonim
Issues with my service people
I am disappointed in home solution for allowing service providers to charge an upfront fee. I am also not happy about providing only one service provider.It used to be multiple providers to choose from. I have been with you for over 15 years. You are about to lose with me.