newport-cigarettes Reviews
Cigarettes and Tobacco

Newport Cigarettes

2.5/5 - based on 113 reviews

Newport Cigarettes Overview

Newport Cigarettes has a 2.5-star rating, derived from feedback provided by 113 customers. In the Cigarettes and Tobacco category, it secures the 13th position out of 229 companies.

Rating

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1 stars

Contact Information

Website

Phone
(877) 760-0778

Address
P.O. Box 2959, Winston-Salem, North Carolina, 27102-2959, United States

Contact Newport Cigarettes Customer Service

Newport Cigarettes Reviews

5/5

Went into the store in the app didn't work so I just lost my coupon

I went into the store I opened my app the cashier tried to scan it it wouldn't go through so I asked him can't you just type it in and he said no so I wasted a whole coupon

1/5

Business does not honor coupons

7248 Cradlerock Way, Columbia, MD 21045 This business falsely advertised the price of their Newport menthol cigarettes to be $10.38. I was charged $11.38 plus tax. I decided to use a coupon that is provided by the Newport website for one dollar off. Muhammad (owner, or management) refuse to honor the digital coupon provided. This coupon specifically designated by the Newport website that their store is a location that would honor such a COUPON. The employee called the police, then had me banned from a store I have been going to for 10+ years.

1/5

Coupon issues

They have a store listed on the website that allegedly accepts Newport coupons but when you get there they dont accept coupons. I had already clicked the redeem now button on the app and I was unable to use my coupon. As much as I buy these cigarettes I should be able to use my coupon. I called customer service all for them to do nothing but tell me they are sorry there are no coupons available to reissue me. How disappointing when I spend all this money on supporting this brand. Maybe its a sign I need to quit smoking and stop supporting this brand.

2/5

Lot of carton of cigarettes that was stale and still am out over $100

Call customer service have to find on the carton of cigarettes that's really small and hard to read. Been on top of that they're wanted me to write a hundred words or more and the only thing I could say is that customer service I asked for a coupon for a carton that is how I buy my cigarettes and they give me $2 off on a pack

5/5

Complaint about four cartons of cigarettes when I brought down in Virginia how can I get reimbursed for them Newport 100 menthol

I've been a customer with Newport for over 45 years.. I brought four cartons of cigarettes when I was down in Virginia all the cartons was still and dry... I can't get them reimbursed because I live in New York... My address is 77 hurlbut st Albany New York zip code 12209

1/5

I don’t have the same email address anymore.I’m already have account with you all,was trying to get a coupon for a free carton of Newports but wouldn’t let me because they using my old gmail account.

I have a new Gmail address and new address Im no longer at my old address thats on file you all.My birthday coming up soon and I wanted that coupon for a free carton o

5/5

Cigarettes had problems with the filters

Thank you for everything you got done with reguerdiing my problem with my issue I am very pleased with the outcome and if I have any questions or concerns I will call you back

5/5

I bought a cart of Newports and they were stale and damaged

I bought a carton of cigarettes they were really stale there was something wrong with them the store wouldn't help me I called customer service and customer service was very helpful

1/5

No menthol no more

And sorry but Newport never is gonna go back how was best cigarette seller in the last years they making it non menthol

1/5

Faulty Cigarettes

I have purchased and smoked you cigarettes for many years now. Ive never had a problem until now. I purchased carton of your cigarettes a few days ago and most of them have a perfectly round small hole towards the filter so you cant really smoke them. Is there any way I could get a refund or coupon? Thank you for your time.

5/5

Bad cigarette wrappings cigarettes Falling apart

My name is Randolph roller I recently bought 4 packs of do port Box 100 black all all of the cigarettes were unraveling at the scene you guys wherever these cigarettes came from have a bad rapping machine because I was only able to smoke it down to half before they opened up and the tobacco was falling out this is crazy can someone please contact me at 609727****{{Redacted}}I also told the retailer about that Carton not to sell them rest of them

5/5

Bad cartoon

The cigarettes were all wet ànd torn nasty nasty nasty nasty nasty nasty nasty nasty please help cost alot

3/5

Newport menthol short box carton dissatisfaction

Smoked Newport for 4 decades, approx 1/2 pk a day. Recently, the last 4 cartons have more sticks than tobacco. They burn unevenly and chunks of large ash falls off and have the possibility of starting a small fire. I'm extremely cautious but just now a chunk ember came out of the MIDDLE of the cigarettes and fell into the laundry basket into the towels.The top half is still unsmoked. Come on guys you can do better. Please respond to this situation and your resolution. Cigarettes are not cheap and I want to keep smoking this brand but I may need to consider other options.

1/5

The rest of the carton is stail

The rest of the cigarettes r stail.i would like too get a refund for the rest of the carton.plz email me back with your answer .plz n thanku

1/5

Damage

Bought a carton of cigarettes today and opened up the box of cigarettes and I pulled out damaged product this has never happened before I'm very upset about this scared to open the rest of my Brand New cartoon i paid good money for my cigarettes and there tampered with!!

1/5

Stale tasting cigarettes

Why is it so hard to get a fresh pack of Newport menthol god smokes I purchased a whole carton and they definitely taste stale. Its so frustrating been a patron of Newport for many years but have been trying to change brands trying diff ones as it seems often Im having this issue. Smells like old tobacco almost like a pipe tobacco and hardly any mint

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