newfold-digital Reviews
IT Services and Solutions

Newfold Digital

1.4/5 - based on 5 reviews

Newfold Digital Overview

Newfold Digital has a 1.4-star rating, derived from feedback provided by 5 customers. In the IT Services and Solutions category, it secures the 55th position out of 279 companies.

Rating

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1 stars

Contact Information

Website

Phone
(866) 604-6572

Address
5335 Gate Pkwy, Jacksonville, Florida, 32256, United States

Contact Newfold Digital Customer Service

Newfold Digital Reviews

1/5

I was ripped off by this company

I had an old website that was doing well and slowly gaining ground. Newfold digital was handling the SEO and things were progressing nicely. Then all of a sudden in comming calls dropped off to zero and stayed there for a couple of months. This had never happened before. So I call newfold digital and they tell me that my website is outdated, that it is not user friendly or mobile friendly. That it is not ranking on google against newer websites comming out. They basically said I needed a completely new website. So reluctantly I went along thinking well you guys are the professionals let's do it. Well here I am $5,000.00 some odd dollars later with a new website complete with their SEO package that is generating all of my new business leads from so far outside of my prescribed service areas that I absolutely cannot be even remotely competitive in my industry, (tree service) at those distances. So far to date I have had my annual earnings drop by a whopping 85% I am now thanks to newfold digital and it's affiliates struggling to keep my doors open for business. By the grace of God and my long time customers I am eeking out a living and have had to devote a good portion of my now greatly diminished earnings to finding and contracting a new provider who has informed me that it will be a very time consuming process to undue the damage that these incompetent *** have caused. After consideration, I am persuaded that they purposely started dumbing down the SEO they were providing to make it look like the old website was at fault so they could bilk me on the new website package.

1/5

Website has been down since Friday, February 10 with Register.com

We are unable to receive help getting our website back up . Communicated by email and voice. Keep being told sent to backend for repair since last Friday. No communication with them and beginning day 5 with no website . Thank you for any help you can offer. We are a small business in need of a website . Thank you very much EdnaLee ***

2/5

Resolved: My Domain Name

Updated by user Mar 08, 2023

Company fixed the issue and I have been provided with full refund. The transfer process, which should have taken 7-10 days, took 22 days. Unnecessarily complicated.

Original review Feb 06, 2023
I have owned my domain name and used on my website since 1/13/2014. On 1/23/2023 I requested this domain transferred from IPage to SquareUp so I could publish my new SquareUp website. My domain renewals have always been paid so no loss of service. On 2/2/2023, I received an email from Weebly stating that my domain transfer had been successfully done. HOWEVER, I still cannot publish my new website because Endurance International Group holds my domain and must release my domain for it to connect to my new SquareUp website.I have NEVER heard of Endurance International Group; had NO IDEA that they were a third party seller for domain names. It is impossible to reach them. I have been on the phone and live chat for now 6 hours today..

1/5

I was over charged

Nothing everyone was confused I will be finding a new service that will not steal or make me feel as if I'm not a solid paying customer because I am.very unsatisfied also you take my money but don't have none of my numbers associated with me or my company on file just very disappointing truly!

1/5

I was scammed

Its been said that one of the most vulnerable of persons is someone looking for a job. All types of vultures and scam artists are ready to pounce. A case in point is T.W. who gained immediate credibility with me when he said he was an SB advisor. Many people know that the Small Business Administration is a legitimate government agency and they dont charge for their services T.W. used some of the jargon associated with SEO websites words like backlinks and Google Analytics that resonated with me as I looking for a way t take my website to a new level: i.e., make It earn money. But T.W. was operating under false pretenses as he revealed in our second conversation. He wasnt an SBA employee at all and he wanted me to pay him $2,000 for someone to help me with my website. Just like that after 30 minutes of talking, he wanted me to give him 2 grand. No 30-day trial, no interviewing the guy who would allegedly help. No nothing. When I protested, the phone went silent. Let the buyer beware!

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