NCH Software Overview
NCH Software has a 2.1-star rating, derived from feedback provided by 184 customers. In the Software category, it secures the 34th position out of 1129 companies.
Rating
Contact Information
Website
www.nchsoftware.com
Phone
(720) 627-7145
6120 Greenwood Plaza Blvd, Greenwood Village, Colorado, 80111, United States
NCH Software Reviews
Stephen
I have purchsed Prizm twice in the last year including yesterday "It's showing on my bank account" and yet I'm being asked to pay for it again. The software is great but about everything else I'm not
Updated by user Jan 20, 2023
I still have not had my software upgraded and I'm forced to use the "Trial Version" even though NCH themselves took my subscription on the 22nd of December which this part of my bank statement shows. please, now that I've given you PROOF OF PURCHASE can I please have...
Original review Dec 21, 2022
I have purchased Prizm twice in the last year including yesterday "It's showing on my bank account" and yet I'm being asked to pay for it again. The software is great but about everything else, I'm not so sure. Please sort this out. Thank You You ask me for proof of Purchase "Which I have" but surely your own records will be proof of purchase so, why do you need mine??? It's on my Bank account statement!! Please sort this out so that I can fully use the software that I've paid for Thank You.
Benjamin
Trying to get an answer
A couple years ago I bought a foot pedal and the software to go with it, which is called Express Scribe. The package came with a registration number which I entered. No problem. Well, it's asking me for the registration number again. I don't have the original packaging. I would like to call the company and ask for the registration number. But there's a problem. There is NO PHONE NUMBER TO CALL! Oh wait ,there's a "platinum line." But you have to pay, apparently, to get someone on the phone. I have to PAY to get someone on the phone? What kind of business setup is that? So I'm reduced to writing this review, wondering what difference it will make. This is ridiculous.
Anonim
Get into my account
Three days haven't been able to get on can't get on with their customer service cuz the number they gave me is no good having issues don't recommend
Rosaline
I just purchase the inline service but dont know how to install it
Plsease i need the serial number to upload the software becuse it was not given to me. If not please I will need a refund. I ask for a refund becuse the software is in valid due the lack of the serial number.
Anonim
Customer service
I still cannot use the software It says I'm using an unregister version I.did put the keys that you have sent me It registered but when I open up the app it says that using an unregistered version Below it says Buy product or if you have a key.enter it here I do but it keeps saying invalid operations
RichardJim
I purchased PhotoPad -have no regis# or seial# / cannot use...
Updated by user Sep 29, 2022
See copy of receipt enclosed
Updated by user Sep 29, 2022
You tell me to contact Customer Service to resolve my problem. Who do you think I tried to contact 4 hours ago?
THERE IS NO ONE AVAILABLE.
I've left my phone number on many answering machines - NO CALL BACK.... There's something wrong in your companyJim
Updated by user Sep 29, 2022
There is nobody available at your customer phone number. Does not tell me much of your customer service.
I've spent more time calling your phone numbers and answering your questions about info I've already given you, than it should take for you to resolve my problem. If you would read my initial email, you wouldn't be using your time to ask questions that have nothing to do with the problem or you have already been given the info.
Original review Sep 29, 2022
I paid for PhotoPad /cannot install/have no seial# or regist#. I tried to contact 19 of your people including Customer Service/no body available. Can't do anything without those numbers and going around and around your unfriendly site I have not been able to get them. It appears you do not have me "paid". I have a receipt from PayPal. If this is too big a problem...just cancel my order and give me my money back... Thanks, Jim
Anonim
Poor Customer Service
I've been using NCH software for transcription services. It stopped working after 2 years. I have tried to contact customer support with no luck. They will speak with you if you have purchased their Platinum service contract ($65) within 12 months of purchase. Even then, you only get 2, 15-minute chats with a service technician. Trying to contact NCH and Alto Edge (the appear to be one company) is next to impossible. Tried getting refund through Amazon (where I purchased) but they will not help.
Anonim
You asked
I used the free trial. Worked fine with pics. Bought it. Doesn't convert pics. Told to buy additional app. Not happy
Jenny
ANGRY ABOUT SRVC & SOFTWARE....
I AM NOT A HAPPY CUSTOMER. I WANT A REFUND FROM THIS SOFTWARE FOR THE MONEY LINE THAT I ORDERD THAT I CANNOT EVEN USE BECAUSE I DIDN'T RECIEVE AN EMAIL AND OR A PIN NUMBER TO CONTINUE USING THE SOFTWARE. I HAVE A CHARGE ON MY ACCOUNT IN THE AMOUNT OF $40.35 AND $0.40. I NEVER RECIEVED A PIN OR AN EMAIL SO I WANT THIS CHARGE REMOVED. I DID DOWNLOAD THIS SOFTWARE ONTO MY COMPUTER HOWEVER RAN INTO SOME ERRORS THAT I HAD TO REMOVE THE SOFTWARE SEVERAL TIMES AND DOWNLOAD AGAIN. I DON'T LIKE THE FACT THAT A PERSON CANNOT TALK TO A PERSON ON THE PHONE REGARDING THIS CHARGE... I NEVER GOT AN ORDER OR CONRACT ID SO I CANNOT PROVIDE THAT INFORMATION SO I HOPE THAT YOU WILL HELP ME BECAUSE I CAN'T USE YOUR PRODUCT AND IT'S WORTHLESS TO ME IF I CANNOT USE IT. I CANNOT EVEN CLICK ON THE PISSED CONSUMER TERMS OF SERVICE. I NEED ANSWERS ON THIS ISSUE. IF NOT THEN I WILL BE CONTACTING THE BBB TO GIVE A TERRIBLE REVIEW ON THIS COMPANY BECAUSE SO FAR YOU ARE NOT DOING GOOD. I HAVE THE CHARGES ON MY ACCOUNT HOWEVER NO RECIEPT NO PIN AND NO EMAIL.
Anonim
Registration Number for Photooad
On June 27 I purchased Pixillon and Photopad One for $53.75 and The other for $40.35 charged to my Visa However when using Photooad it tells me that I am using a Trial version,,can you please give me a registration number Thanks Kai Sorensen am not recieving any Mail with Code!!
Kenneth
I didn't order this software
Call me please. I didnt order this software. It charged my account today and I am pissed. My bank has been notified
Frank
Misunderstanding purchase
Good morning, Yesterday I orderend Video Editing the Master Edition Offer may $USD59.95. But after paying with my credit card see a completely different amount that I only saw later. Because the payment system works differently than in Europe. There you have to give approval during the payment. Thee you can see how much is being debited from your account and you give your approval. I wanted to buy the program for the price of $USD59.95 offer may not for the undeclared cost of support together $USD142.66. I find this misleading. Don't use the program at that price. Please refund the amount to my ICS CARD account. warm regards, F. Kruger
Stephen
Anything but answer the questions or address problem,
link from free software to purchase program - different program. No tool bar relevant to text on image.
Shahidah
Software Issues
I haven't been able to post a video since I purchased the software. I would appreciate a full refund
Ebone
Complain my purchase that was expired and supposedly it wouldn't
Complain my purchase that was expired and supposedly it wouldn't,I purchased last December 28,2021 and install same day but now it's only Feb.16 2022 already expired what happened?it usually last for 1 year