NBA Store Overview
NBA Store has a 2.4-star rating, derived from feedback provided by 443 customers. In the Sport Equipment and Accessories category, it secures the 5th position out of 267 companies.
Rating
Contact Information
Website
www.nbastore.eu
Phone
(855) 438-0683
Stubbs Mill, Upper Kirby Street, Manchester, England, M4 6FN, United Kingdom
NBA Store Reviews
Byron
Cambio de talla en un pedido
El pedido se fue con una talla errónea yo soy XL (18-20) solo sería para hacer el cambio de talla nada más lo pedí ante ayer me pueden ayudar por fa vale
Victor
Order not recieved
I'm still waiting for a part of my order after 35 days: Order Number:193-****-**** Order Date: Jun 01 2023 What's going on? Where is it? Why don't u respect your customers?!
Medha
Have not received my order
I ordered a shirt but have not reviewed my order yet . Trying to get a update on my order and to see when it will arrive
Jeremy
A Jersey I bought
A Jordan Poole jersey I bought for my daughter in February the number came off of it on the back of the jersey and it was never worn yet
Anonim
To get information about my i order
I wondering can I please receive my jersey before the 9th of this month I spoke with a representative and they said it might I wanted to no if there any way possible I can receive before Easter
Terry
I ordered Dallas nba shorts n it took my money n I can’t find the order no were
I ordered Dallas nba blue 22/23 basketball shorts n I cant find the order it took My money but never sent me a tracking number
Grace
Exchange
Was not able to find a mens size on the website, appreciate the help and customer service was informative
Anonim
Needed a refund for jerseys that were lost in transit.
Pissed Consumer was amazing in helping me get my jerseys back. i couldn't get a hold of NBA store for week but when i went through pissed consumer i had my full refund back within 24 hours.
Turhan
Worst ever
customer service- Worst ever three months later still no refund. I order a gift for my son before Christmas- it never arrived and they have done nothing about sending another one out or refund me.
Laurann
Horrible delivery time. Ordered my jersey on January 8 and I told was told it would be here on January 31. January 31 came and then I was told it’s February 6. February 6 game two days ago and I have
I was supposed to receive my jersey on January 31 and then I got a message saying February 6. We are now on February 8. Where is my jersey?
Mary
Return
I want to return an order I placed in November 2022. I do not have my order number. The recorded customer service assistant brought up my order and was to send me a link to start my return. I never received; There should be an option to speak to an agent
Laurie
Problème avec ma commande
Hello, I take an order on your website on December, 2th, I had to receive it on December 23th and we are on December 29th and I dont have any news about my order. Did I will receive it ? If yes, when ? Because for this order I pay more than 100 and I want my vest Thank you for you answer. Have a nice day Laurie lHernould
Wade
Jerseys not in stock when I bought them they said they were in stock.
My order number for these two jerseys is Order# 365-****-**** I ordered 2 Utah Jazz jerseys a month before Christmas for my 2 sons. When ordered, your website said they were in stock. The delivery keeps being delayed. I received an email today that says they will not be here for Christmas. Ive called multiple times and they told me they put a two day expedited shipping on them and that they would be here for Christmas. These jerseys or my sons Christmas presents! I ordered them a month before Christmas! Now they will not have a present to open on Christmas morning I trust at the NBA store. I never will again. I dhould get huge discount on these Christmas presents that will not be here for Christmas. The email I received today said I can get 35% off of a FUTURE order. This discount should be applied to my current two jerseys. If I had known they were out of stock and would not have been here, I would never have ordered them. When I ordered them, it said it was 3 to 4 days to ship. Im usually not want to complain, but I love my sons and this was their Christmas present. Now its too late to order these jerseys from any place else. I dont have a lot of money and so this is their Christmas is they will not be getting. Very disappointed in the NBA store. I would ask that you please make this right somehow. Not just by canceling the order because its too late for me to order them from someplace else now and get them before Christmas. I trusted you. And I trust now that you will do the right thing to try your best to make it up to us somehow. And not on a future order. On this order please. Thank you and I hope YOU and YOUR FAMILY have a good Christmas!
Sherri
Not getting my items
I ordered 2 items on Nov. 27 for a Christmas present. One of them has not shipped yet and today being December 16. And the other is lost and has been pending acceptance to USPS since December 6th. I cannot get anyone on the phone and the "LIVE CHAT" just keeps asking for my order number which I have from the email and my email address I keep putting them in and it keeps starting over. I also did Twitter and no one responded. I am out 154.97 and need to go buy a different Christmas present. I will never order from the NBA store again
Bryanne
Haven't received my package
I not receive my item from your store. I would appreciate if someone gets back to me to let me know where is the item I purchased over three weeks ago. Thank you