Mungo Homes Overview
Mungo Homes has a 1.8-star rating, derived from feedback provided by 68 customers. In the Home Builders category, it secures the 25th position out of 246 companies.
Rating
Contact Information
Website
www.mungo.com
Phone
(877) 353-6053
441 Western Lane, Irmo, South Carolina, 29063, United States
Mungo Homes Reviews
Anonim
Terrible home builders that don’t care about nothing except loney
I was sold a home with *** in the floor that the builder said he would have fixed. I was promised a home with a completely sided yard but only got a portion, the door handles come off regularly and my grandchild as a result was locked in a closet, the water is not hot, hardly any water pressure, the streets are too close leaving hardly no room to drive through, thus experience is something I would not wish on anyone and it is absolutely not so where you wound be happy to live because as it seems everyones money does not look the same
Anonim
Warranty it’s been 3 weeks HVAC system not working. Still no idea when will it work. Terrible experience.
We closed the house January 31 2023 First time turning the system and found out wasnt working. After 3 weeks later they said they have more problems we have to wait more. No substitute or trying to help to make the home livable. It is 80 here. And garage door is not working. Terrible experience
Tabitha
New Home
I would like to say I spoke too soon about Mungo homes and the builders. I would just like to say Tony who works for Mungo is awesome in every way possible any concern I had he fixed not a week or month later in a quick timely fashion. He professional and he keeps his word. Jordan also does great work and my home inside and out is beautiful.
Anonim
Customer Service
Mungo consistently cuts corners and states that contractors perform the work. Yes, contractors perform the work, but Mungo Homes/Clayton Properties is who the homeowner interacts with and PAYS. Therefore, Mungo should take RESPONSIBILITY for the actions/lack of action by the contractors whom they pay. The contractors' reputations don't take the hit, Mungo's does. It's very disheartening that they will defend the contractors at times, "They didn't expect anyone to find that." A few issues: Baluster platform not flush with surface underneath Roof leaked twice in same spot Multiple community managers (4/5) during process...one closed out work orders that weren't complete Incorrect light fixture in flex room Installed and charged for traditional phone jacks knowing that NO service was available in the area Turn off exhaust in MB causes light to blink even when off Strings not trimmed on carpet I'm tired of typing, but there are many more. Mungo needs to develop a quality control plan where they check behind the contractors. I can guarantee that if the contractors are in fear of losing a multi-state contract, the employees who cut corners will be reprimanded/terminated.
Phanindra
Bought a new home, not very happy.
I am disappointed with Mungo homes. I bought a home in Greenville, SC and waited almost 11 months from signing the pre construction agreement in July 2021 to finally getting the home in June 2022. While Covid and supply chain problems delayed construction for many builders, the delays with Mungo homes were pretty bad. I know friends who went with other builders in the upstate SC area and got their homes in less than 6 months in the same time period. The rush at the last minute to finish the home led to shoddy work. 1. Missing paint or poorly painted walls, stair railings and doors. 2. Poor quality carpeting - The soft pad under the carpet moved and left some areas with uneven and bumpy surfaces. Now I am not even sure if the carpet is the grade 3 carpet I asked for. 3. 8 electrical outlets did not work in the loft, because the wiring was not connected. This was repaired when I complained. 4. Drywall joints have visible bumps and bends in some places because the drywall compound was applied in lumps and not spread evenly and some studs are probably warped. 5. Shoe moulding is visibly warped and bent in several rooms creating a poor visual, where the walls at the floor seem bent. There are gaps between the shoe wall and hardwood floor. 6. I was verbally assured several times during the construction that a fence will be built when the linear footage will be known after the final grading. When the final grading was done, I was told that it was too late to put a fence and that it had to be agreed upon in writing at the design center meeting. 7. The lawn is terribly graded and became worse with the final grade. About 1200 sq ft of the lot was lost due to a steep bank. Right from the first meeting, before signing the agreement, I was told that the bank will be less steep and occupy less area. Besides the steep bank, the remaining backyard has many swells that are not needed that cant be maintained easily.
Sarah
Let other people know what is going on
Bought plot 2021, first walk round, we put blue tape, where things needed to be fixed, which they did, second walk round more blue tape, those never got fixed, the finishing off jobs were really bad, flooding around our house it did get fixed, there were some many things wrong, we have crosses in the window and they arent straight, and you can see that from the blinds, and it show on the outside, the windows dont shut properly, main bathroom the tub would have to be replaced it has a chip taken out of it, its the same with the master tub, the shower tray would need replacing, that has cracks in it, back splash has chips in it, cloakroom mirror has a big scratch on it, nearly seventy things that need fixing within a three month period, twenty nine things they need to address, the build of this house is good, it is just all the little things, that are good, I could go on an on about what is wrong with this house, I am afraid to to get the job fixed, because they might not be any better than they all ready are,
Gary
Great home Horrible Warranty Manager
I will let this email to Mungo's Warranty Manager Speak for itself: Mike, I am requesting that you never call my phone again. I have made this request before, and it has been ignored. I believe that we should have no reason to communicate, unless something happens with the tradespeople tomorrow. However, should the need to communicate arise, it needs to be thru email. You are truly one of the most unprofessional, ignorant, condescending people I have ever had to deal with. You have been nothing but combative and condescending after we had the final walk thru. Almost everything has been an issue with you. From the initial hole in garage, to unfinished painting to not being able to lock the back door just to list a few. Things that clearly are Mungo's responsibility to fix, you have denied, deflected and frankly made this ownership experience miserable.
Anonim
Their workmen experience
I have had several problems with my new home and Mungo only completed around half of the problems. They now tell me that my warranty has just expired and they will not fix my problems even though they knew about them before. I think they are just lazy and dont care about quality. Please do not buy a Mungo home unless you want to be on the phone constantly and get nothing accomplished.
Shakina
Less than half sod in backyard
Moved in our home a year ago. We were never informed that Mungo only uses a certain number of palettes of sod per lot until the final walk through and the other half of our flat yard was seeded and strawed. I was assured by the builder that the grass would grow. At my 30 days warranty appointment( 90 days in the home) I inquired on the grass or lack there of and someone came out. I was told that the grass was not apart of warranty and to reseed it would be $700. I have owned my own home before and have never had to figure out how to get my grass to grow on a NEW BUILD. I guess if I was a different race like my neighbor who I later found out after moving in that she fought to get her entire yard done with sod. Yet me and two other neighbors have the worst looking yards. After being here a year, I would NEVER recommend Mungo.
Stacy
Homes are nothing but problems
I bought from Mungo 1 year ago. They are trying to take advantage of me and will not fix problems that they caused. They know that I am a widow and they are using this to dismiss me and not fix problems they created down to the sod they already replaced that has now died again. I was told that it is my problem
Stacy
My home is not up to standard
I bought my home a little over a year ago (after my husbands death) and have had nothing but problems with it. Im told that problems I do have are not their problem (such as screws sticking out, pieces of woodwork that are scratched or gone, the woodwork on my back porch is not the correct width, etc).
Anonim
HOA nightmare at Dream ct, Reynoldsburg Ohio 43068
My name is Kamala Luitel and I bought my dream house few years ago in CASH at 1580 Dream ct Reynoldsburg Ohio 43068. We moved from Colorado to Ohio in 2019 to invest in Ohio's legal marijuana industry. The HOA started harassing us for the sixty legal marijuana plant we have. The HOA persons in charge have been harassing all of the neighbors. They hired a high priced attorney to go after me for things that are not listed in the CC&Rs. Using HOA funds for personal vendettas because they dont like out of state people. Worst community to live in.
Andrew
Flooding in back of property
Original review Aug 24, 2022
When you built my house 2yrs ago you all where not thinking of building next to me because it was a very low property and would take to much dirt to fill. Well I guess with house prices going up you changed your minds and started to fill in the lot. Since you did that the rain water have no were to go but to flood my back property so bad that my daughter cant play in the yard. I have pictures and videos of what it looks like but not sure how to send them through here. I would like for someone to come out and see what is going on and try to come to a conclusion on how we can fix this. This issue still not solved. I got a good amount of rain last night and now have about 3-4 inches of water standing in the back yard. Thank you Andrew Guidebeck.
Anonim
Still have unresolved items that was pose to be fixed from 2019 *** still have the blue tape on them as reminder. My floor plan is not leveled as well and no it’s not the house settling
Poor service use to have great customer service at once then things changed. Need to stand by work and fix things
Estancia
Horrible warranty, get an independent inspection
I've only been in this new construction for 6 years, and already spent $10,000 to repair Mungo's *** work. They installed dead sod, insufficient foundation support, cracked granite in the kitchen, damaged bathroom fixtures, damaged cabinets, uneven flooring..... I only caught half of the issues during the walk-thru, and hired an inspector before the ONE YEAR warranty was done. (And the warranty didn't even cover items like the deck or garage door!) Other issues -- like the fact that they installed RECALLED siding! -- didn't even appear until after the 1-year warranty expired. Now I'm chasing down documentation to prove what was installed with the manufacturer. I would *never* get another house from this builder.
Stacy
Poor workmanship
This complaint is regarding the problems I have had on my home (which is only 8 months old). I have a toilet that will not work, a fireplace that will not work even though they have had 2 different people out and they had to ask for a lighter and several cracks in my walls and ceiling. Trying to get someone who knows how to help is impossible.