mpix Reviews
Photography

Mpix

2.7/5 - based on 15 reviews

Mpix Overview

Mpix has a 2.7-star rating, derived from feedback provided by 15 customers. In the Photography category, it secures the 21th position out of 175 companies.

Rating

5 stars
4 stars
3 stars
2 stars
1 stars

Contact Information

Website

Phone
(620) 231-6783

Address
610 E. Jefferson, Pittsburg, Kansas, 66762, United States

Contact Mpix Customer Service

Mpix Reviews

1/5

Photo problem. Need talk to representative

Photo problem with order. Need to speak with representative. Contact phone number please.620 231 **** no one answers.

1/5

Horrible customer service

My order was completed incorrectly and customer service (online only, no phone number) refused to correct. I ended up disputing the charge with my credit card company. I will never use mpix again.

1/5

Pictures received were damaged

All Pictures were bent including the small ones. I would like to reorder, but I shouldn't have to pay again. I always use your company and always very pleased and have recommended. Can you help.

5/5

On a order

got it corrected ! client was upset that pay for stray hairs removal .. So they are supposed to fix that.

1/5

Cant share for free

Im trying to share my pics in a album for free do they get a code ? I need hwlp fast . I hit share album put in the email address now what

1/5

Order

No complaint. Question about expedited order. Will I be able to receive by 4pm tomorrow? Just the photo portion is ok

1/5

Trouble ordering photos

I have followed all the instructions and no one calls me back and I can't get a phone call. Nowhere on the website does it tell me what the finish is on the photos are. How in the world would I ever choose what I want? This is not the company I used to use. No

1/5

Four of my 5x7's chopped off the top part of my son's head in the picture

I ordered several pictures and 4 out of 10 of my 5x7s werent good because my sons head head was chopped off.

2/5

Did not print address bad photo quality

Somebody needs to call me. My order is wrong!!! Bad quality and did t print envelopes? And they arent even blank. I am contacting my bank and or an attorney. Do you have a customer service department???

5/5

Customer service is tremendous!

I had a complaint about not seeing my discount that was promoted and their website. I was completely frustrated, but within a matter of minutes MPIX responded to me and fix my problem. I have no doubt that I will use their service over and over again. Im very happy with the MPIX.com. I am not so happy with pissedconsumer.com because they gave me a fax number, which didnt help me.

1/5

Billing assistance

Confusing checkout online. Ridiculous that I cant get anyone and pissed customer gave me a FAX NUMBER

1/5

One question.

I refuse to may even $1 to get roped into a subscription that I would probably need or want in the future. I realize that I can cancel anytime in the future. All I wanted was one question answered. No problemI will go back to making enlargements at Walgreens. Not as good quality but no subscription necessary.

1/5

Website was hard to manage and order products. I ordered a print, paid for expedited shipping to be delivered by November 17. I still do not have my print!!

I ordered a print over 3 weeks ago. I paid extra for the expedited shipping so it would be delivered by November 17 because it was a gift for my daughter in law. Her birthday was November 19. It is now November 22 and I STILL DO NOT HAVE THE PRINT THT I ORDERED!!

1/5

Sample kit

Tried calling and they were not taking calls at the time. Just wanted to see if Mpix would send samples of their giclee paper.

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