Moving Help Overview
Moving Help has a 1.5-star rating, derived from feedback provided by 298 customers. In the Moving and Storage category, it secures the 7th position out of 476 companies.
Rating
Contact Information
Website
www.movinghelp.com
Phone
(866) 748-4110
3rd Floor, South Tower 2727 N. Central Avenue, Phoenix, Arizona, 85004, United States
Moving Help Reviews
Anonim
Cancelled and took my money
They canceled and took my money trying to get someone on the phone is a joke!!! Ive was hold for 2freakin hours and still no one answered,I want my money refunded!!
Miriam
Refund
I cannot reach them to get my refund back their movers did not show up on Saturday and my $253.95 is pending in their account please refund my money thanks U-Haul has giving me moving helpers for Saturday the funds is on hold in my account but your movers did not show up and I could not reach the moving man who I spoke with so please refund
Glenard
Have been nothing but helpful
Review is about communication,and anytime I have had an issue I shoot them an email and I got a response when I get up in the morning, either problem solved or requesting more information,then problem solved. Thank you moving helper.d
Jennifer
Never reimbursed for canceled job
I am absolutely infuriated with your company right now. I canceled a job on 2/16 and still have not received a refund! I previously had to cancel a job due to a blizzard state of emergency where I live and that refund only took 2 days. I spoke with my bank and they informed me that as soon as you release the funds it immediately goes into my bank account, so the hold up is not on their end, but YOURS. I rescheduled movers to come tomorrow, over 2 weeks ago and I'm going to have to cancel them AGAIN, because of your negligence in to refund me. I will not be canceling these movers, as it's just myself and 2 small children in a home with absolutely none of our belongings because they are in storage. I don't care how this is escalated, but I want my refund by 8am EST tomorrow, or I will be the one to even further escalate this.
Daniel
Moving service from Jaguar moving company
Yes my name is Daniel Coles i have requested a moving helpers from Jaguar moving company for October 30, 2022 Sunday morning to help me move my stuff out my apartment {{Redacted}} Inglewood ca 90302. However, their services to help me moving out was canceled,so im asking for a refund. Thank you Daniel Coles.
Ariel
Moving help company cancelled but we did not get notice
I need help NOW - moving help company cancelled without giving me notice I need someone to help now!
Margaret
Cancelation
I want my money. I have asked , for a refund several times and I am still waiting for my refund. Lied to me and charged me before job is perform after telling me you would only hold my card. And they refuse to speak to you no phone number
Naraly
No show appointment
Company no show to unload us and movinghelp.com wont let me review them unless I pay them. NEVER us Top Cat Moving in TN
Beth
Account
Im having trouble seeing if my order went through. Asheville NC move 8/19/22-afternoon Beth, Nell, or Lowry Drennen To 444 Haywood Rd Asheville NC 28806
Margaret
Ordered movers online a couple days ago,
I have not heard anything from movers or received an order number or pay code and getting in touch with you people has been a NIGHTMARE. I NEED THIS taken care of ASAP. 316 680 ****
Shawn
Movers didn’t show up and verification code didn’t come
This is the worse experience I've ever had!!! *** poor service from start to finish and still no movers after waiting for 4 hours!!! And they were already paid!!!
Isiah
Need refund
by T town moving was over booked they was not available until 6pm and we got the truck at three we ask if they can come at 4:30 they had a job for 2pm to 6pm we are going to be done by 6pm. So we would like a refund please
Candace
Hands Down the WORST Experience and Terrible Customer Service
Ill just bullet point: - No point of contact if there are any issues. - The company hired never called or communicated. I called several times during the week to confirm delivery information but no response.. the phone was going directly to voicemail. - day of Delivery he finally answers and tells me his phone was broken and he cant deliver services because his transmission blew on the truck - i was on hold with Uhaul and Moving help for 2+ hours - Moving Help agent finally picks up and pretends she couldnt help me by saying she couldnt verify my account and HANGS UP after i pleaded with her not to because i had been on hold for so long. - No i am forced to call back and wait for another (who knows how long) to get a new Labor company to get my items delivered. this is crazy!!! TERRIBLE CUSTOMER SERIVICE
Octaviano
Issue refund
Moving crew never showed up want full refund of $325.95 and apology. I made several attempts to contact by phone, email and text
James
Customer Issue
As a provider for this company, I had a customer make a mistake and I tried to call the company... They want to charge me $30 just to get a hold of a customer service agent for "any reason!". I've never been so appalled in my life by a company!
Carolyn
WARNING FOR OTHER CUSTOMERS...
Original review Jun 04, 2022
CLUTTER here we go again with the RIDICULOUS BILLING CHARGES. I DON'T OWE YOU A DIME AND YOU ALL KNOW IT. I ALREADY PAID YOU LAST WEEK AND RECEIVED EMAIL CONFIRMING THIS FACT FROM TIFFANY AND MEGAN WHO DIVIDED MY FULL PAYMENT...EVEN FOR JANUARY 2022 WHICH I ALREADY PAID AND SUDDENLY YOU GUYS STATED I DIDN'T BUT THEN CHANGED YOUR MIND AFTER STATING IM PAID IN FULL THEN CHANGING THAT FACT BACK TO STATING I OWE YA FIR JANUARY AGAIN. IM SO SICK OF THE GAMES AND THE CRAZY RIDICULOUS NOTICES SHOWING AGAIN I MUST PAY YOU OVER $130.00 AGAIN TO AVOID AUCTION AGAIN ON MAY 4, 2022. STRANGELY AFTER I PAID $280.00 TO MEGAN LAST WEEK, SHE STATED I WAS CURRENT AND TIFFANY WASN'T AVAILABLE TO SCHEDULE MY FINAL DELIVERY BUT SHE WILL HAVE TIFFANY CALL ME AS SOON AS POSSIBLE. FINALLY I CONNECTED WITH TIFFANY AND SHE SUDDENLY COULDN'T GIVE ME A DATE FOR MY FINAL DELIVERY BUT SHE WILL CALL ME BACK WHICH THEN SHE STATED THERE A PROBLEM WITH YOUR SYSTEM TO SCHEDULE MY FINAL DELIVERY. SO TODAY CLUTTER MOVING STORAGE HAS ME IN AUCTION STATUS AGAIN...STATING I OWE YOU AGAIN. THIS IS A CRAZY/BIZARRE UNTRUSTWORTHY BUSINESS GAME YOUR PLAYING AGAIN. HAVE TIFFANY CALL ME TODAY...NOW OR HAVE THE CEO/PRESIDENT CONTACT ME IN ORDER TO MAKE WRONG...RIGHT...YOU GUYS CAN'T BE TRUSTED.