Money Network Overview
Money Network has a 1.3-star rating, derived from feedback provided by 1400 customers. In the Financial Services category, it secures the 12th position out of 1724 companies.
Rating
Contact Information
Website
www.moneynetwork.com
Phone
(888) 913-0900
2900 Westside Pkwy, Alpharetta, Georgia, 30004, United States
Money Network Reviews
Miriam
They don’t do anything to help resolve your issues
I got my money stolen since January they make you wait 3 months! To get denied then we wait another 3 months for the appeal. To get denied again! You cant contact them directly you have to talk to representatives Nd then they email the fraud department. It looks like they just waist your time for 6 months and they do nothing to help you out.
Anonim
Fighting to get my money back
While I was recovering from a stroke, my account was robbed of over 2g. They're denying any suspicious activity & telling me my responsibility to monitor the account, not theirs. My responsibility to report to them of findings. I paid $10 to send the documents to them priority mail to assure they'd get them in time & they told me file been already denied. In my opinion, I think they're filing the claims on accounts like mine & others & keeping the money by not returning it to the account the money belongs to. I could be wrong, but what's the sense of having an insured account w/a company if not going to be available in a time of need? 9 years w/them to end up a mess. Not 1 more dime will they get from me. I went someplace else.
Demarrion
Fighting to recover over 2g from suspicious activity
Obvious scamming on my card & never alerted of it. Money being deducted out from various companies related to one another every hour like & always early morning when I was sleeping. 1 was even out of the country. When I called a couple of the numbers, they were no longer in service & money network had the nerve to tell me my responsibility to monitor the account. Ok? Well I hope they're never in a life threatening situation like I was in & having to go through this w/a company that has no compassion for their customers like I have to w/them. Why do they insure our accounts if they aren't going to honor their claims w/a proper investigation to repay the account accordingly. In my opinion, I think they deny claims, so they can keep the insurance money. 9 years with the card and this is the way they are, making the loyal pay for scammers to get away w/robbing people. Not right.
Chasity
Where is my card
Its been more than enough time to get me my card so I would like to know where it is. Please feel free to give me a call at +130********
Aura
Money was stolen before I activate my debit card!!
I just got my Debit card from California Tax Relief, and before I activate my card MY MONEY WAS STOLEN!!! I CANT BELIEVE HOW DISHONEST THIS COMPANY IS!!!
Joeangel
Money issues
Can't get any help at just keep getting jerked around no answers no help people are not helpful even got hung up on
Anonim
Suspicious activity on my card
My card was hacked some time ago, recently was scammed big time internationally to. Not informed of suspicious activity or anything & w/known scams already reported online. All this & recovering from a mini stroke then micro heart attacks i could of died. Reported the findings asap & they gave me 10 days to return the docs from time I verbally reported. Pd $10 for priority mail to assure they'd get them in time to learn 2 days later my claim was denied before they got my docs returned to them. I transfered the rest of my money into a new card holder account & now that money can't be accounted for either. Don't trust MN. You can die & they'd be happy to laugh and keep your money. This was my paycard from work, I made no purchases for these scammers to take my money like they did
Anonim
Did not reimburse me for a Fraudulent Charge
In the evening I noticed a Fraudulent charge that came across my account that same day, I contacted them immediately, Transferred what money I had left to another Bank Acct, since I knew they would block my card and issue another. Filled out the forms but before I could mail it out they sent me a letter declining the reimbursement. Ive been with them for 13 years with never an issues I called them up and was told to fill out the form and resend with backup which i did by email. This happened in Feb its now July, they dont speak English and just give me the run around, THEY ARE THE WORST!!
Anonim
All they do is lie at this place. Every single one of ‘em. It must be part of their training
Sent my stimulus money to the wrong person , been trying for 6 months to get them to fix and all they do is lie on the phone
Anonim
Customer service phone numbers
There are over 10 INVALID customers service phone numbers available on the internet .You CANNOT CHECK YOUR BALANCE OR GET IN TOUCH WITH A LIVE PERSON BY ANY MEANS. This is unprofessional and bad for business.
Shalyn
Money network is a joke
Let's just say to verify a customer is really bad. Most companies ask for Emails ss# phone# date of birth wich was all verified. These idiots wanted to know how much deposit and who deposited. The point is I have given all the information to verify myself and you want to know how and who, that's the purpose of me call the company. Their system sucks Be ware Please be we very careful of money cards.
Shelley
Slooow shipping
I misplaced my card. Called for a new one around March 20. Waited the requisite ten business days and called back April 5. Called back today, May 1. They say they mailed it to the address on file, which was correct. Now they are waiving the Priority Mail fee so I'll have it in 2 or 3 days. They are acting like it's a courtesy. Really? I've been waiting for six weeks, and they are going to ship a new one without charging me extra. Well, bless their pea-picking hearts. Also, customer service rep was polite, but you have to jump through multiple hoops to teach a rep.
Marilynn
Abuse of CA Middle Class Tax Refund Recipients
Debit card for tax refund was received. Attempted to make withdrawals from three Money Network approved ATMs and was unsuccessful because they would only allow withdrawal of less than $100; a major waste of time. Recognized that I could sign up for a Money Network bank account and transfer my money to my own bank account without having to pay their fees. Once the account was set up, I spent a lot of time trying to make the transfer occur. A lot of time was wasted just inputting the data in the fashion that was required to move through the form. Once I completed the form and thought I had submitted it, I found out that there were two more pages to complete the transaction which the webpage would not let me access, so I could not complete the transaction. After that, then I decided to go with their option of them sending me a paper check, only to find out it can take up to 14 weeks. Money Networks actions as found out in the multiple attempts I made in attempting (which I have not yet) to receive my tax refund are a blatant blockage of people receiving their money. Money Network is operating in a fashion that allows them to hold onto those funds as long as possible to reap in the resultant interest, which is basically legalized theft. I am completely disgusted with the State of California's use of this un-customer friendly, bordering on criminal bank.
John
They stole $20 from my account.
They stole $20 from my account and no one at the company gives a hoot about the customer. Not even the upper management. They have a claims dept and appeals dept that is run by dropouts. Thank you California Franchise Board for throwing your citizens to the sharks.
Stefan
Legal, Where is my money
Hello, I have been unable to contact a representative of money network despite following all prompts correctly via their provided phone numbers. I have thousands of dollars unaccounted for and need to speak to someone about this.
Dinorath
Horrible t treatment money stolen
I have been calling for this whole week trying to retrieve a fraudulent charge and every person I speak to is like Im talking to a damn robot. All they do is read an endless script regardless of your issue. I am a Walmart employee and I have been stolen over 600 dollars in a foreign country and i advise immediately I got the alert before the transaction had been processed and they still let them take my money. I just want my money I have done all in my part dispute form I have sent via email and fax. And not even an automated response!
Bernard
Money network is a scam . I have an account with money network via temporary disability .
Money networked closed the account because they said the account was compromised but they never notified disability that it was closed or even compromised. so my payments from disability was still sent to this account. I have reached out to money network countless amounts of time about the issue since 7/22 still without resolve.The rep tells me there is nothing they can do about after being on hold for 45 mins