missouri-wind-and-solar Reviews
Mechanical Engineering

Missouri Wind And Solar

2.6/5 - based on 67 reviews

Missouri Wind And Solar Overview

Missouri Wind And Solar has a 2.6-star rating, derived from feedback provided by 67 customers. In the Mechanical Engineering category, it secures the 4th position out of 55 companies.

Rating

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Contact Information

Website

Phone
(417) 708-5359

Address
332 Cobblestone Dr, Seymour, Missouri, 65746, United States

Contact Missouri Wind And Solar Customer Service

Missouri Wind And Solar Reviews

5/5

Customer service

Customer service AAA+ THEY GO THE EXTRA MILE AND when you call with a question and you leave a voice mail,they actually call you back in short order

5/5

For the great service given to me for products and question.

I made a purchase online from MWANDS, and it arrived surprisingly quickly. I had an issue with the product, at which time I called their support number and was given knowledgeable assistance and information. I was also offered a refund if the product did not meet my requirements. I am very thankful for the courteous assistance on their part.

1/5

Compliment a great experience

I have purchased several items from Missouri Wind and Solar and all have been exactly what I was looking for. Their technical service department was very helpful in answering my questions and making sure I was able to complete my system.

5/5

Complement

Total satisfied with them. I told them I was off grid and what I was doing they figured up a system that suited my needs. Had lower prices and the equipment was high quality. They even drew out a diagram on how to setup and install everything. No complaints they did a great job.

4/5

You asked for the review

I called a couple of times to make me clear about the use of product and installation. I felt that the conversation made me wish I hadn't ventured into this project. All that was rec'd is that I buy the charge controller for the first product ordered. No problem. I just felt very unwelcome as a customer. I don't care how much you make me see that I don't know what you know. I as a customer only care how much you care about the customer getting to understand the product.

2/5

Like the product Battery Guard Low Voltage Protection Switch

New - Update stopped working correctly. Turns on and off repeatedly and blows battery fuses and maybe damaging inverter. ..... Original - This product has done exactly what I wanted I have tested it and although programmable I would recommend keeping it at the factory settings 2.1 V off and then 2.5 bolts back on. Customer service seems to be great sent an email on how to program the device and they got back to me within a day or so with the instructions and their recommendations.Customer service seems to be great sent an email on how to program the device and they got back to me within a day or so with the instructions and their recommendations

1/5

Request.

I ordered a 24 volt generator and it came as advertised and much sooner than I expected. Havent hooked it up yet but it is producing 12 volts on each of the two 3 phase sides which totals 24 volts. I am very happy with product.

5/5

Excellent Company

I did not received my order with the post due to the pandemic. After I contacted them immediately resend the order via courier to South Africa. Received on with in a week. The product is of high quality and work perfectly. Highly Recommended.(#WH/OUT/163632)

1/5

I was sent a threat of Violence for a bad review!

UPDATE 2) I was sent a threat of violence through my personal Facebook profile from the salesman I worked with because of the negative review. He said he takes it as a personal attack and that I should meet him at his house to "settle it like a man" and if not, he knows the area I live in very very well. He has my address in their computer system. I completely feel threatened by him of physical violence and I was sent a cease and desist letter from the owners lawyers to sue for my bad review of them. Through further research of BBB complaints and it seems like they do this to anyone with a bad review. (UPDATE) This is a 100% honest review. I will only provide honesty. There was no misleading comment. I was inaccurately sized and I was at risk of damage. I am now being threaten to be sued for posting a bad review. I will not be hushed and I will not be bullied. They went out of there way to deny my business and cause confrontation. This is an immoral company who deletes or shames negative comments and reviews. They did not try to resolve other than banning me. I was banned from this store for a negative comment on a Facebook ad. They undersized my wire which could have burned my RV to the ground and, since we live in it, we could have gone down with it.

1/5

Be carefull what you buy from Missouri Wind & power

Updated by user Nov 24, 2019
If the parts come from Asia? would it be cheaper to just purchase the China Made ones?

Original review Nov 19, 2019
No help after sale, will leave you disappointed. Wish i would have purchased the China one at less than half the cost. Rude Insensitive unprofessional reply. Rated E- for effort I think this says it all.

1/5

Issue with inverter

after a few months the cooling fans quit I didn't want to burn it up so I called they were very helpful and repaired the inverter no charge the call back system didn't work but Dave handled it on the spot good company

1/5

Modification to UL/AGA/CSA Listed appliances.

The return air source modifications to a conditioned space located dryer would void any listed approval. The temperature limits of internal wiring now has preheated return air. The heating of your house with a dryer is only safe if it’s an electrical appliance. YOU MUST emphasize this. Again, modification of Listed Appliances! Your well intentioned advice can be dangerous. Life cycle cost analysis should be done for a typical energy savings scenarios.

5/5

Excellent experience

We live completely off the grid in Arizona and needed some good 12 volt ceiling fans. We have purchased three of their ceiling fans and they are the best ceiling fans the we have ever used and will be purchasing two more to complete the house. The sales dept. is always friendly and quick to return calls, I do highly recommend them

2/5

Charge controller Solenoid

Purchased their 440amp controller. . . It is actually a 100 amp controller according to them. That was ok, I was only going to run 50 amps through it, and that was more than enough. Taking them at their word, I connected the 440A controller to my collectors. It seemed to work for a few days, so I went back home which is 550 miles away. I also decided to order a duel 880A controller, because I was going to put another 1500 to 2000 more watts into my system. One month later I came back to my off grid house, walked by my battery box and controller, and smelled burning. . . I discovered that the controller was burning up. So hot that you could not touch it, and hot enough to burn back some of the insulation. I called Missouri wind and solar and told them what was going on. They claimed my wires were to small. . . (which they were not). So in order to appease them, I spent another 25 dollars and put heavier wire on. . .Exact same thing happened. . .the controller overheats. . . and gets extremely hot. They told me that they were going to set up the situation in the Laboratory there in Missouri, telling me they will get back with me. They never did. . . I borrowed a IR thermometer and measured the temperature of the controller. . .It was over 500F. The bolts where the wires attack were discolored from the intense heat. I sent pictures of the temp, I also showed the amount of current going through the controller. . it was about 35amps. When All said and done, it had been over 3 months for the original controller and almost 3 months for the duel one that I purchased. My reward for working with these people? They will only fix the single controller and give me 80 percent of the new controller. This means I will have to pay 25 dollars worth of shipping to get 45 dollars back from them. because of restocking charges. The digital controllers seem to work, but the Solenoids cannot handle even close to the amount of current they claim .. I have tried 3 of them now, and even with 25 amps at 24 volts, they overheat. There is no way in the world, it is impossible for those Solenoids to handle 100 amps. . . it is impossible, and they are lying about their product. I found out through research, there are other folks who are having this exact same problem with these Solenoids. . . overheating and failing. I uploaded three pictures. . .. One shows the contollers terminals. The terminals got so hot, that they are completely discolored. These are not small terminals either. Another picture shows the temperature of the Solenoid. . .over 500 degrees F. . . I have discovered other people have ran into this exact same problem. . .I am lucky this didn't burn down my house. Another picture shows the amount of current running through the Solenoid, which is about 35 amps. The lower picture shows the voltage drop across the terminals. .. Just less than 1 volt drop. I have sent these pictures to Missouri Wind and Solar, and no response. They refused to set up the situation in a Lab, because it has been months now since they told me that they would. . . and no response except to fix the 440A and give me back 80 percent of what I paid for the 880A. Which amounts to about 45 to 50 dollars. The big issue is this. . . their controllers are far beyond dangerous. They cannot handle the current they claim, and others like me have pointed this out to them. They make every excuse to blame the customers, when in fact the controllers cannot handle that kind of current, not even close. My setup when this happened, was about 35 amps of power, which shows on the Amp meter. that is 1/3 the so called rated power it can handle. Lately I took the duel Solenoid that I have, and had to split up my panels 3 different ways in order for my system to work. I had to run 25 amps of power through each of the Solenoids for a total of 50 amps, and the third set of panels ( 24 amps), I ran directly to the batteries. With this setup, the Solenoids still got hot enough that you cannot touch them, but allowed them to cool down when they switched off. The third set of panels that ran to the batteries kept the Solenoids turned off long enough to cool down and not get hot enough that you could smell them. Don't purchase any of these Solenoid controllers. . . they are extremely dangerous. If you have a smaller system, they will probably do ok. . .but don't expect to run more than about 20 amps through them continuously, or you will have a fire hazard. I lost two batteries because of these things, I also lost about 150 dollars for controllers that cannot even manage my system. My system at that time was approx 1200 watts, but in reality output was about 900 watts or so. My personal opinion and if I were to guess, I believe these controllers are only able to handle the amount of current they specify for a limited amount of time. They are not designed to handle the current they claim for any extended amount of time. If I am correct on this guess, it can fully explain the amount of heat and other problems associated with their Solenoid controller products. Having 35 amps for 6 to 8 hours running through a device that is only supposed to handle 100 amps for a few minutes can explain the intense heat, the failure of the controller, and the explanations of what I have to go through to keep the Solenoids from burning up.

2/5

1700 watt turbine

i have had this for about 8 months and not once has it produced anymore than 40 watts. i bought it with the 5 blade, nothing close to 1700 watts. bought the 7 blade hub, and still no more than 40 watts. Im pissed that im out 359.00. this thing has been in 30 mph and still not even 100 watts. Dont buy there junk. they do not produce power.

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