Michael Todd Beauty Overview
Michael Todd Beauty has a 1.6-star rating, derived from feedback provided by 62 customers. In the Health and Beauty category, it secures the 15th position out of 320 companies.
Rating
Contact Information
Website
michaeltoddbeauty.com
Phone
(772) 800-7053
584 NW University Blvd, Suite 600, Port Saint Lucie, Florida, 34986, United States
Michael Todd Beauty Reviews
Anonim
Complaint
I did not order these items and I am trying to get refunded. I do not have them. You can get these items at reliable website Michael Todd is not the best website to get anything from.
Robin
I cannot call. I cannot leave a voicemail. I need to return an item and when I'm entering my order number it says order not found. I am not happy with the product because I had no idea there were so m
This product is not what I expected and I cannot get a hold of anybody nor can I find a way to return it.
Aidan
Return
Im trying to return my product for the last week and it is impossible through your website or customer service #s. How can I return this item to you for a refund?
Liddie
Don’t want the product
I need a return label. I want to return order number 602493****. I cannot print out a return label. Please email me a return label. I dont want to fill out all these papers. Just email me a return label Im going to call the Better Business Bureau. If you dont send it to me this is ridiculous. I dont want to fill out a whole Form Email me email me email me return label. francaschneider48@***.com
Marcy
Can't get answers
I wanted to buy from them but had several questions. There is no one to talk to live so everything had to be done in a time consuming series of emails. I asked several questions and they got back to me a few times but didn't answer all the questions and/or didn't address them accurately. So frustrating as it's been weeks.
Lori
Question about product purchase
My petite sonic brush won't charge anymore but I've been trying to reach out to customer service about it and if I have to get a new one. You had sale but I couldn't get the 30% to work so I'll just go elsewhere if I can't reach anyone to get answers. I have no receipt as we've had to move across country several times and I no longer have it. It's a few minutes of a phone call. 847-204-**** Lori
Marsalis
Overcharged
I was supposed to get 20% off. I entered the code. I was billed at full price. Please either discount my price by 20% or refund me in total. I phoned and your mailbox was full.
Darlene
Refund
Bought products on 10/4 and said they were Christmas gifts and could they be exchanged? I was told yes. The sonicares do not work. They remove nothing. Im told now I cant return them its past 90 days. Im very upset especially after specially telling them they were Christmas gifts.
Aby
Get the full charger
Ok I was going to be fine if they told me I cannot get a full charger, but heres how this all happened. The entire thing starts with pissed customer and Im sorry why is that how they are starting??? And when I finally got to the thing no one answered and the voicemail was full so I couldnt leave a message. It told me there were 43 people waiting to take my call. It was seriously difficult to call, I had to have them send an email to myself and check it to call and this was seriously a disappointment to me in general. I never go into these things planning to be upset but wow, Im quite annoyed now. I like the product but not sending the entire charger so you can plug it in is not well done.
Gina
No one returns emails. Defective item received does not hold a charge. Had to pay $11.20 just to return a non working brush. Paid $110 for junk!
Product not working. Sent it back for a full refund but was charged $11.20 and still have to wait for a refund of $110! Very upset and no one returns any emails. Its been almost 4 days and still waiting for customer service to respond! Terrible Co!
Anonim
Misleading website and lack of customer service
Website leads you to believe you are ordering just one product. When asked if this is what you want, it duplicates the order. The first customer service mail box is full. The second number says to leave a message. I have also sent 2 emails explaining the problem neither of which have been answered. Now I will be stuck with 2 products and have to incur the cost to return one. Never again. There are too many good companies selling the same type products. Don't choose this one.
Elizabeth
My new microdermabrasion is not working
The device I paid full price for at the end of September just stopped working, it shows charging with green light but does not turn on.
Ambreen
Because of the product stop working
Since my product is stil under the waranty I need the replacement but worst customer service to resolve my issue
Anonim
Very bad product.
The product does work well and when u get a replacement. It does not work after the first use.i don't recommend buy it It cost a lot of money.
Kimberly
Product Replacement
I purchased a Soniclear Petite through QVC on 1/27/2020. I did register the product so the warranty would be in place. The unit has completely stopped working. I am seeking a replacement .
Marietta
Resolved: Tripled order & charged my credit card
Updated by user Jul 15, 2022
Company fixed the issue and I have been provided with full refund.
Original review Jun 15, 2022
Tripled my order & charged my credit card. There is no way to speak to an actual person on the phone. I emailed them 3 times and asked to cancel the order before it was shipped ( when I saw that the order was tripled) They replied they it had already been shipped & stated I would need to receive it & then contact them to return. They provided me with a FedEx tracking # that is hi non existing in the FedEx system. So I have been charged over $300 for items I did not order & was provided a fake FedEx number. Therefore I have a large credit card charge, did not ever receive the product & there is no way to contact them. I am calling this is SCAM company. Have contacted my credit card company to dispute & report this company.