meta-quest Reviews
Gadgets and Accessories

Meta Quest

1.9/5 - based on 431 reviews

Meta Quest Overview

Meta Quest has a 1.9-star rating, derived from feedback provided by 431 customers. In the Gadgets and Accessories category, it secures the 20th position out of 679 companies.

Rating

5 stars
4 stars
3 stars
2 stars
1 stars

Contact Information

Website

Phone
(650) 308-7837

Address
1 Hacker Way, Menlo Park, California, 94025-1456, United States

Contact Meta Quest Customer Service

Meta Quest Reviews

1/5

Loud weird noises from my quest

I found out it's called defective fanand it happened for no reason I was just playing and then it started

1/5

Worthless customer support

No customer support of any value. Cut me off 20 times on chat never called back on scheduled call. Very frustrating

1/5

Billing

I am still getting billed for things and I dont know what they are for. Would like to stop the billing.

1/5

Need live customer service

The number was incorrect and when I tried to use it though the website it was still incorrect, so what the ***

1/5

Oculus quest 2 problems

Oculus doesn't work and there is no customer service. Several attempts have been made for over a year.

1/5

Not Applicable

I had my cousin help me to signed up for Meta Quest. And she can't remember which email she used or the password as well. So I have her reaching back out to Meta Quest for at least the email address that is assigned. And maybe she can reset the password. I haven't been able to play any of the games yet.

1/5

Pending problem

Pending money account transfer karo I love this Oculus plz sir mera money Mera account me transfer karo

1/5

Unable to reach anyone

Piece that adjust on ear piece snapped in half. Tried contacting regarding warranty/repair/ replacement and can not find a phone number. It has taken days to get am email response.

1/5

My controller won't connect

Controller will not pair. The only blinks 3 times then stops. I changed the batteries and then I cleaned the controller still won't connect.

1/5

Refund

I requested a refund a few days ago i never got and now it says refund declined and I cant play the game because I am in a wheelchair and it isnt doesnt feel good while I play because some times I hit my hand on the sides of my wheelchair and the day I refund it I almost broke my finger and my wheelchair and I am in so much pain.

1/5

They charged my card with out my permission

No number to call and no one to talk too on email either please have someone reach out to me . acbp1967@***.com or 928208****

1/5

Withdraw nhi ho rhe

Hello sir mne oculus app me 1900 ka recharge kiya tha usme 3800 mil rhe the but sir jo mere paise aaye oculus apps me bo withdraw nhi ho rhe plz..Sir help me

1/5

Withdrawl karne ke bad Abhi tak Rupees nahi aya ha

Updated by user Jul 12, 2023
Withdrawl karne ke bad Abhi tak Rupees nahi aya ha

Original review Jul 12, 2023
Withdrawl karne ke bad Abhi tak Rupees nahi aya ha. Kab tat me aya jeyga my Account no 202********. IFSC CODE - FINO0000001

1/5

Unauthorized charge on my credit card

I have 12 unauthorized charges on my bank statement. I was charged $10.81 7 times within 6 days. 14.06 was charged once on July 5th. I was charged $5.40 twelve times on July 5th. These are bogus charges and I am requesting a refund!

1/5

Meta quest 2 left controller isn't connecting

Ive tried everything to wake up the left hand controller without any success. What is the warranty? Ive reported this several times and I have not received any correspondence from Meta

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