Melaleuca Overview
Melaleuca has a 3-star rating, derived from feedback provided by 835 customers. In the Health and Beauty category, it secures the 1th position out of 320 companies.
Rating
Contact Information
Website
www.melaleuca.com
Phone
(800) 522-3172
4609 West 65th South, Idaho Falls, Idaho, 83402, United States
Melaleuca Reviews
Anonim
Need to cancel my membership
Need to cant my membership this diet did not work for me vyuvyvyvyvuvuvubibibuvgct hbininibuvyctycyvuvubibibibuvyvuiv
merry
Membership
My iPhone isnt sending picture of letter. Pleas cancel my membership. This was supposed to be a simple phone call. Now it had taken days, So much for good customer service, I dont think this is the right method either
Antonio
Cancel service
Just want to cancel my account,can't afford the service for now,maybe latter on in the future,thank you
Demaya
Unethical Crooks
Reactivated my account from years ago. Put a few things in my cart and let it sit a few days as I got busy at work. Within days they charged my card over 80 dollars without my permission. Called and they said, oops, will not mail the order (that I never placed) and would refund. Ordered was never stopped and they sent a few worthless items id never buy. No refund either. Messed with the wrong person guys, watch and learn!
Patty
Items Missing in ORDER
Items MISSING FROM MY LAST ORDER from my July ordered items and my phone call didnt go thru to MELALEUCA.
Mccartney
Question in age defying timeless
I was happy with age defying TIMELESS but it was discontinued. Now I got so much spots on my face. So Im going to try your marine defying over night by Saibella. Ill see whats the result .
Savoy
Great products
Placed an order. Very easy. Service representative, very nice. Products are very good. Prices are reasonable
Shania
Canceling our subscription
Please cancel my orders or subscription. I will not be paying for them anymore and please do not send us any. Tried calling your office but you are closed so Im leaving this message and considering it done do not send any more further orders. Thank you.
Shania
To cancel our orders
We would like to cancel our order or subscription or whatever it is that keeps you sending as your products we do not want to receive any more products and will not pay for them. Cant reach you by your telephone number. It doesnt work.
Jeanne
Place order
I was not able to reach the company by phone 800 522 **** does not work, I cannot connect by internet so I could not connect with anybody to help me with what I needed to do
Jeanne
Connected to a number that wasn't correctPlace order
I was unable to place my monthly order now I'm going to have to have the default order which I don't want have proper working number
Jo
Haven't gotten my money back
They sent me stuff I didnt order and I sent it back and they wont give me my money back! This company is a rip off company!
Anonim
Client sign up
Wanted to make sure Leslie Poole was signed up under me, DeeAnn Smith. She contacted the company and tried to get help in this regard. Trying to make sure.
John
Product location
Never answers phone when I need to find a particular product that probably changed its name. I only rejoined for this product and now will quit again because of no customer service.
Samantha
Track order
Placed my order on April 1. And then another order on April 2nd. It is now April 8 and they still have not created a label to have my order shipped. I have been a loyal Melaleuca customer with a membership for the past several years and this is the way I get treated. Every single phone number they have a listed does not work. When you call you get a recording, saying the number is no longer in service. My order cost $250 to be exact and I still have not received anything to track my order. I might also add that I paid for shipping as well. For being a company thats all about being green. You would think that they would give their loyal customers a break on shipping however, they do not they make you pay for shipping each and every time you order something. I am not a happy customer.
Anonim
Why we didn't sign up for Melaleuca - the "red flags"
I have read a lot of reviews about Melaleuca, both favorable and unfavorable, and I thought I'd put in the 2 cents of a couple who did not sign up and the reasons why not via our experience after being invited to a evening to discuss these products by a friend of ours. 1. First of all, the company was not identified in the invitation, just a description of the general types of products and how "life-changing" they were. If these products are so amazing, why not ID the company in the invitation? 2. My husband and I were absolutely not interested in starting a business, we were just potentially interested in a couple of the products. However,there appears to be no way to just buy the products themselves without membership. Website marketplace access does not really appear to be available to nonmembers. 3. The absolute requirement for purchase of 35 points worth of product EVERY MONTH, no exceptions, was not appropriate for us. We do not have any use for this much product, it would be a waste of money for us, and again, we couldn't find a way to just buy a product or two except on Ebay or Amazon. 4. AT NO POINT did the representative who was presenting bring up the "backup order" that was an integral part of membership. We didn't find out that we would be sent product regardless of whether we needed it or ordered it every month. This was the biggest red flags for us. If this is an absolute requirement, why was it not emphasized in the presentation? 5. From my research online, cancelling the membership seems to be somewhat difficult process and the company seems to take their time processing your cancellation while continuing to send you product and taking your money. We basically agreed we would not trust this company with out bank account or credit card information. Overall, the big "red flags" to us were the repetitive emphasis on the "wonderfulness" of the products or the membership without being crystal clear on the requirements. Yes, anyone signing up for something needs to read the contract, but my observation was that little time was being given to do that, nor that one could take the contract home to read it before signing up. It was a typical high pressure pitch. I realize Melaleuca may work well for some people, but the product purchase requirements, the emphasis on signing up new people and the "upline/downline" format still suggest a typical MLM scheme where you are only going to succeed if you put in hours and hours working to bring in new people or have a heck of a lot of product need in your home. And that doesn't work for a lot of people, including us.