mailchimp Reviews
SEO and Reputation Management

Mailchimp

2.2/5 - based on 13 reviews

Mailchimp Overview

Mailchimp has a 2.2-star rating, derived from feedback provided by 13 customers. In the SEO and Reputation Management category, it secures the 20th position out of 135 companies.

Rating

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Contact Information

Website

Phone
(800) 315-5939

Address
675 Ponce de Leon Ave. NE, Ste 5000, Atlanta, Georgia, 30308, United States

Contact Mailchimp Customer Service

Mailchimp Reviews

1/5

I can not change payments mode or may billing...

I can not change payments mode or may billing information. If I try to change it says: "There was an issue validating that address."

1/5

I get all these bs emails run thru mailchimp which they claim they can't stop and rude people with customer service, which I'm not a customer , just a pissed off person caught up in there b s

50 bull stein emails a day from from god knows where that they claim they can't stop trying to sell me everything under the sun. these people are low lifes.

2/5

Domain disturption/ Emails not working

I just notice the email payment becoming due for my domainn; tidyontime.net. However I actually brought the account to current as of 12/12. I keep getting emails kicked back; when I attempt to send any emails. I sent a test email as well to my tidyontime.net email address and received a rejection error message.What needs to be done to correct this issue? In an especially quick and timely matter

3/5

New account and your algorithm has miss evaluated our business practice and I can’t seem to get anyone to assist us on resolving the issue

New account and your algorithm has incorrectly evaluated our business practice and I can't seem to get anyone to assist us on resolving the issue, only an automated response

1/5

Needed help you suck

Lon g time customer as 501c3. Too bad that I am now paying and can't get a simpleanswergothrtnit I just lost my job after 1.2 days vŕ95? JUST LOST MY JOB I HATE YOU

2/5

Over charged

Ive erased all of my contacts in MailChimp but am still being charged for 5000 contact. Its frustrating.

2/5

Unreliable

After almost a full year (!) of back and forth with MailChimp support on what should have been a single interchange providing me with a set of instructions for fixing my automation not sending, support email has been discontinued. There is no phone number for reaching a person, and their technical support form fails to send. Automations are now failing also to send because the platform is failing to recognize feed URLs validated with their own validator. All of this is unacceptable, from crazy bad customer service to broken platform functionality. A frustrating shame and waste of thousands of hours of my precious time. ThA

4/5

Can't login even after resetting password

What is wrong with my account that would prevent me from logging in???

1/5

Censoring the Truth

I heard that you stopped all announcements of "Stop the Steal" Rallies claiming there were reports of "misinformation" and news of "violence". I don't know if somebody lied to you or paid MailChimp money, but that crap about "misinformation" and "violence" is a lie. While the Mainstream Media lies and spreads propaganda about President Trump and Trump-Supporters, we stand on the truth and there is no violence amongst us. Pres. Trump won the election by a landslide, Media and Democrats are lying thieves trying to steal the election. Biden cannot be legally or Constitutionally declared president, that's up to the Electorate. I think Democrats and Media are banking on us being stupid and believing them! There's overwhelming incontrivertible evidence, 500 eye-witness testimonies (and the number is growing every day) of massive voter fraud and election interference. MASSIVE, and it's been going on for years, maybe decades! But the PROPAGANDA Media doesn't want anybody to know! They are paid to lie and spread propaganda! So while the evidence grows and we speak the truth, the Media lies and spreads propaganda! We are not violent, but the Media and Democrats call rioting evil violent AntiFa and Marxist BLM "peaceful protesters" as they burn down buildings and destroy businesses! You've picked your side! You picked the side of wicked evil lying people to silence good, truly peaceful protesters who want to do what is right in God's eyes. You've picked the wrong side! You picked EVIL! So let me tell you what will happen: we will announce and market our events without you and more people will hear the truth, and we will start our own marketing services that will not CENSOR the truth! Shelley

1/5

MY EMAIL IS BEING OVERRUN BY "CONFIRMATION" EMAILS

I AM GETTING DOZENS OF UNSOLICITED MAILS "CONFIRMING" MY ACCOUNT OR MY SUBSCRIPTION TO THIS AND THAT. I HAVE NEVER CONTACTED ANY OF THESE ACCOUNTS/COMPANIES. SEVERAL ARE FROM FOREIGN COUNTRIES (?).

4/5

Due to covid 19 no advertising required since march 2020

I want full refund since March 2020 to date.

5/5

Refund of monthly payments deducted automatically with Amex

Please be informed that we have noticed that MailChimp still charging us. We have stopped advertising using Mailchimp since April. Please refund back 5 months of charges by Mailchimp to my Amex card. My last 4 digits are 7000 Tina Shazell. This is for PT Real Estate Bali email address is at info@***.com I look forward to your refund asap. Thank you Tina Shazell

3/5

Avoid using - there are far better alternatives out there

We're a long time customer with Mailchimp and we send drip marketing to any new user that signs up. We had a boom in signups and had our unsubscribe rate jump to 7%. This is not uncommon as you know, sometimes you sign up for a service thinking it's what you want but it isn't. Mailchimp disables the account from sending ANY emails because they didn't like the unsubscribe rate. What's scary is that they don't bother to inform us of this. The drip marketing is an important part of our signup process and to have it turned off (or any other campaigns) without notice is terrible. We've been working with them for a number of days to get things going again and they have been dragging their feet in getting things re-enabled - assuming they will. Avoid using Mailchimp - they are extremely expensive and they can disable you

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