luxy-hair Reviews
Beauty Salons and Spas

Luxy Hair

2/5 - based on 5 reviews

Luxy Hair Overview

Luxy Hair has a 2-star rating, derived from feedback provided by 5 customers. In the Beauty Salons and Spas category, it secures the 95th position out of 481 companies.

Rating

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1 stars

Contact Information

Website

Phone
+1 416 722 1743

Address
631 North 400 West, Salt Lake City, Utah, 84103, United States

Contact Luxy Hair Customer Service

Luxy Hair Reviews

1/5

Trying to return product that is the wrong color and have not been able to for weeks

I am extremely frustrated with this company. There is no way to get in touch with them. I keep sending a chat and I get no response. I need a return label for the product and I have not received one after many many attempts I will never ever purchase from them again.

1/5

Light Salt and Pepper Ponytail.

My hair is natural. Its on the order of Halle Berry's hair type. My natural colors I have in my hair are Light brown, some dark blonde, mostly grey at the sides, and the top, and some in the rest of my hair (length). My purpose is to grown out my hair and stope some of the hair loss, brakeage. My hair is thin, and I want to use my own hair to put a braid on each side and top using my own hair. The purchasing a ponytail from you to mix in with a braid I already have. I would appreciate it if you would please give me a call. I will try my best to send you a pic. Thank you. Looking forwarding to hearing from you.

4/5

Poor quality hair

Trish in customer service was not empathizing with my concerns regarding the poor quality hair that I received. I requested the hair to be replaced with better quality; however, I was dismissed. As someone who has really enjoyed my previous purchases, it was very disappointed at the response.

2/5

Is not the color and I need a full refund soon so I could buy the next set

Is not the color and I need a full refund soon so I could buy the next set I want the dark gray halo bundle I wouldnt recommend your company because I had a very bad experience and you guys havent even reached out to me so if you could please call me my number is 949-343-**** very very much I needed my hair for a wedding today and you guys didnt do nothing about it

2/5

Return

Tha hair was open and tha tamper a need tha color dark grey now The hair looks like its been used by someone else and you guys send me something old so I dont want a refund I want a new set I want to get the dark gray bundle if you could please do that for me you send me a very tempered package thats it

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