lifeproof Reviews
Gadgets and Accessories

Lifeproof

2.1/5 - based on 630 reviews

Lifeproof Overview

Lifeproof has a 2.1-star rating, derived from feedback provided by 630 customers. In the Gadgets and Accessories category, it secures the 12th position out of 679 companies.

Rating

5 stars
4 stars
3 stars
2 stars
1 stars

Contact Information

Website

Phone
(888) 533-0735

Address
15110 Avenue of Science, San Diego, California, 92128, United States

Contact Lifeproof Customer Service

Lifeproof Reviews

1/5

Just to say Please CALL ME And Thank you! Ps. I tried to send you some pictures of all the things I have purchased from you guys so you know I am a valued customer but I was Disconnected so if Call m.

I need someone to CALL ME this is about my i phone case it's a 8 plus and i don't have a computer so it's very important that someone CALL ME. My phone number is 198******** and I'm retired so you can call me anytime at your convenience.

1/5

Warrenty. The screen on my cover is cracked really bad

Not sure what happened but screen is bad and foggy when I FaceTime my grandkids. I really like my cover and the blue color is easy to find when I loose it

1/5

My case is broken and my glass screen protector is broken

Case broken and screen protector broken. I bought it from the Verizon store and was told it has life time warranty

1/5

What to use to clean floor

What do I use to clean floor please help me thank you clean floor clean clean floor floor floor Bathroom floor floor flooring floor floor floor

3/5

Wanted to know what too use to clean floor

No answer called for 45 minutes maybe have someone to answer phones need more people to answe phones not good servicr

1/5

I was sent this but was unable to connect

I called for life proof but the company said otter box. I wasnt able to speak with anyone. I need to talk to lifeprof customer service. Please call me 507-351-****

5/5

Replacement for Lifeproof case IPhone Xr

Updated by user Aug 11, 2023
I just think a fair resolution is to stand by your product a offer a replacement case. I have no problem with the Company as a whole, as you can see in my ratings of LifeProof. I do think they make a quality product, though sometimes things happen to a product earlier than you would hope or expect it too.

Original review Aug 11, 2023
Hello, I was hoping I could get a replacement case for my IPhone Xr. My volume buttons will not come back out and I cannot control the volume unless I keep taking the case off. I bought the case when I purchased my phone at the Verizon store near me. I would greatly appreciate it. Thank You, Brian Weber

1/5

Withdraw problem

I withdraw money by spending 110 points not yet credited to my account Please send me the payment I kindly request to payment

5/5

Replacement case

They took care of my warranty without any issues and were incredibly helpful. Its always great to floral with life proof!

2/5

I just wanted to ask a wiestion

I called 3 times and waited 20 minutes, 35 minutes, then 45 minutes. My number is (615) 586-****. Can someone call? Thanks, Sonya

5/5

BROKE CASE

Hey there my name if Morgan im 13 years old Ive recently got my first iPhone !! And my moms best friend recommended me to get a lifeproof her family and my mom has one so I got one and I broke sooner than I thought it would :( im clumsy and I dont have a lot of money would you help me save my phone ? sincerely,, morgan :)

2/5

Both cases broke because of stupid design within a year

Original review Jul 25, 2023
We bought two lifeproof cases less than a year ago and both cracked with multiple cracks stemming from a manufacturer hole made near the camera lens covering spots. These cases are far too expensive to have such things happen to them. Im a pissed customer. Im bviously if both cases cracked the exact same its a manufacturer issue. Id like these cases to be replaced but I assume its just going to happen again as the new cases would be same stupid design.

5/5

This guy was the best representative I ever had

He was phenomenal, personable, well versed in products, extraordinarily efficient and a tremendous addition to your company! Give him a raise, promote and copy him with your printer so you have more of him answering the phones lol! 7 stars

1/5

My Husband and my daughters life proof Otterboxes for their iPhone 11s are broken.

My Husband and my daughters life proof Otterboxes for their iPhone 11s are broken. I do not know how to order them.

1/5

You guys send me the wrong case . I need a case flr s21 ultra

I need a s21 ultra 5g please I got a s22 a ultra thanks randy and it should have had the screen cover tooo keep making good stuff

3/5

Didn't keep their word on warranty exchange!!

It sucks because customer service miss informs the customer about getting warranty replacement cases. They also didn't send no confirmation email. So customer service makes a mistake and the customer pays the price.

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