Kid Trax Overview
Kid Trax has a 1.6-star rating, derived from feedback provided by 12 customers. In the Kids category, it secures the 29th position out of 95 companies.
Rating
Contact Information
Website
kidtraxtoys.com
Phone
(845) 647-8400
220 Centennial Avenue, Piscataway, New Jersey, 08854, United States
Kid Trax Reviews
Brianna
Broken zero turn
Their customer literally *** sucks. Ive been trying to call them for the last 8 months and I still havent gotten a call back, kiss my *** or anything. Would not recommend buying from this piece of *** company!!
Anonim
Broken wheel motor on ride on lawn mower
Good evening! I have the zero turn ride on lawn mower. The wheel motor has gone out on it. I was curious to how I could get a replacement for it. Thank you for your help! Emily Reedy
Latoya
Noone will reply back or answer phone
I have been callin for 3months on a steering wheel replacement..send emails and leave voice messages nothing..
Zachary
Consern for safety
Started smoking after turning on the system the circuit board and the on off switch was what was smoking. I will not be recommending this brand, it poots kids in danger. Also stickers come off with in a few days in the sun.
Anonim
I need a number for customer service trouble shooting
I needed have someone to contact me so I can fix my grandsons Land Rover it only works in hi gear forward
Don
I need help
Doesnt move accept in hi forward been trying to get you to contact me but get no response my number is512 470****
Don
Need to repair problem
I contacted you several weeks ago and you have not contacted me. Help me to fix the problem thanks t
Don
Troubleshoot
My toy only goes in forward high so I need help to repair so please help meseroal# kt1578aca model 2c4rgc1eg -1hr642557
Shanon
Paw patrol Marshall fire truck
Hi Im really upset that I paid so much money for this for my grandson and he only got to ride a few times. There seems to be an issue with the pedal or the motor because it wont move forward. The lights and sirens work just fine. Please get back in touch with me to see what the options are so I can get this working again. Thanks Shanon
Charmel
Broke down after 3 weeks
The company who has the warranty promised to send a part out 3 months ago, now Im being ignored! No one will email or call me back and the product was 300!!!
Rick
Complain about an order
Original review Dec 20, 2022
I ordered the kids tracks semi red when I received it. The box is been waterlogged and dried. The box was damaged really bad. I opened it up and the plastic to the semi has stress ware and its missing parts the trailer is damaged axle for the semi is damaged. Its too late now to return it because its too close to Christmas and its a gift. I called tractor supply and all they were willing to do is give me a $35 gift card, Im very disappointed because I was expecting a lot better then I got I want to be compensated somehow and not with a $35 gift card
Anonim
Ride on problem
The customer service rep Ashley was great did everything she could to help me and she is getting me a replacement ride on so the kids will be happy