Kayak Overview
Kayak has a 1.4-star rating, derived from feedback provided by 451 customers. In the Travel category, it secures the 25th position out of 290 companies.
Rating
Contact Information
Website
www.kayak.com
Phone
(855) 529-2501
7 Market Street, Stamford, Connecticut, 06902, United States
Kayak Reviews
Khalida
I need help with ticket
I need help I need arent you call me at 502821**** . I need help I can not get in. Touch with kno one
Anonim
Refund
I have paid twice my luggage to the counter and online I was no happy please please Indeed my money or I will not use kayak again Im very very desapont
OMAR
I miss my flight
Hi. I miss my flight for healthy conditions .ا can't flight on 24 July. I want to now if you can change the day and how much it costs for tow person. How i get my money back or i can Take advantage of my ticket for the return trip . My Booking Refrence : T37TRE THANKS. Wait for answer
Manha
Seat assignment question
BI paid $170/ticket for seat assignments and luggage. I was able to book seat assignments for 3 of my 4 legs. I was told to contact the airline (Iberia) for the 4th. When I did I was told to pay $55/ ticket more for the assignment. When I complained to Kayak they sent me to a representative and wanted me to give him my credit card information for an additional charge. I was not comfortable with that. My e-mail is robnoxious2u17@***.com.
Thomas
Change email address
Im just trying to change my email address. How? Why write 100 symbols. How do I change my email address! That simple.
Zykira
Flight cancellation
My flight cancelled to key west I would like a refund and cancel the rest of the trip and its amazing how inconsiderate the staff at the airport were also
Sharifa
Booking not found
I install Kaya app and book throug stay for long web site they deduct the amount and give me booking number when I call the hotel many time they say nothing received I'm afraid if I go there there is no booking I will go with my family and I don't want in bad station kindly give me some confirm information
Omid
Poor customer service
Could not talk to anyone, after staying on the line for so long. Its designed on purpose to be like this
Omid
Poor horrible rental car experience, really did not give a ***
Car rental was really bad, took 1.5 hours to get a car which we made reservations for. Customer service was real bad, They threatened to cancel our reservation when we complained Awful
biji
Resolved: Bad experience with your parner company
Updated by user Jul 21, 2023
Company resolved the issue.
Updated by user Jun 21, 2023
Dear Niranjhan Dileep Nair,Greetings from Agoda!In regards to your Agoda Booking ID 98379**** departing from Trivandrum International Airport (TRV) to Amsterdam Airport Schiphol AMS Passengers: Niranjhan Dileep Nair Itinerary details: Trivandrum International Airport...
Original review Jun 21, 2023
Its a good app to check various options in routes and rates but please careful while booking. We had very bad experience. Last week we booked a flight with Agoda through Kayak. Agoda took immediately the money but tickets not confirmed or issued. After several follow ups, Agoda cancelled our booking yesterday. We end up taking another ticket with high price and kayak is not taking any responsibility So please take care while dealing with this app. Their travel partners seems like not very responsible and trustworthy..
Natalia
No conformation after paying
Kayak sent me at booking.com to buy tickets for my flight I was charged but didnt receive any confirmation number or email Im trying to contact with kayak or booking.com to returning my money but its impossible
Shelly
No refund
No refund {{Redacted}} no refund !!!
Sushila
Ticket money got wasted
Original review Jun 11, 2023
Sir I booked ticket from Denpasar,Bali to Malaysia for 21st may and when we reached airport on time for taking boarding pass we were denied for boarding saying we do not have visa for Malaysia so we missed the flight and had to take another ticket
Sushila
Abuse of my card by the kayak app
My card details has been abused and purchase had been done without my knowledge on 6th of June. Previously I did booked the ticket on 7th of May. This is so ridiculous and highly unacceptable.
Marla
Get refund
I booked a room for 05/21/2023 I wasn't able to make it so it was cancelled by your company andi either want a refund or moved to 05/29/2023
ASMAA
Mafrah524@***.com
Hi my name is asmaa. I bought a ticket for my sister four days ago, and the date of travel was today, but she could not come because they asked her for a one-way ticket. And hey, she only had one go, and the reservation was cancelled so please I want a refund for one trip money thanks for you