JJsHouse Overview
JJsHouse has a 1.9-star rating, derived from feedback provided by 1800 customers. In the Weddings category, it secures the 1th position out of 51 companies.
Rating
Contact Information
Website
www.jjshouse.com
Phone
+8 528 199 0571
69 Aberdeen Avenue, Cambridge, Cambridgeshire, CB2 8DL, United Kingdom
JJsHouse Reviews
Mary
How to retun item did not fit properly.
The outfit was too small and Id like to return it. Can you tell me how to return the item 354148****? Thank you
Anonim
Dress size error
Good evening, my name is Maria Burgos. I just placed an order but for some reason I put the wrong size I put 8 but I really want size 10
Ruth
I NEED PLEASE FASTER SHIPPING OPTIONS
Dear seller, Please respond asap. My son passed away four days ago, and the funeral arrangements is September 7, 2023. My address is 5337 SW 40th Fort Lauderdale, Fl, 33314. Please send me a link where I can pay for an earlier shipping speed Im unable to place my order at this time because the shipping options needs to be adjusted. Please help me asap. Thank you kindly, Ruth Alcedo
Martha
Never return my call I needed to return a dress I ordered
I need to return 1 dres didn't like the color. Can you give me the address to return it and I want the navy color to exchange
Anonim
Returns
Items did not arrive in time for event. Most did not fit. They run very small. I was able to keep one dress that I could fit and plan to keep for another event. The quality is great, just didnt fit. Could have used for future events even though they didnt arrive in time for this one.
Tracy
Dress delivery
There is a dress i really want #164103 Dress with jacket. I leave for the philippians on august 11fof my sons wedding. is there any way i can get it befre i leave? I live in champaign, ILL.61822
Kathy
Confirm dress order
I got my confirmation! I feel wonderful! Thank you for having a way to shop online for mother of the bride wedding dresses!
Nina
[JJ's House][#167347****9545]Bezüglich auf Ihre Bestellung von vieler Waren bei jjshouse.ch
Guten Tag Wir haben Ihnen schon mehrere Male per E-Mail geschrieben. Wir haben die Ware vor dem Versand storniert. Uns wurde der Rechnungsbetrag von Fr. 389.95 auf der Kreditkarte belastet, aber nicht wieder gutgeschrieben. Können Sie uns den Rechnungsbetrag umgehend wieder gutschreiben? Sonst müssen wir mit der Kreditkartenfirma kontakt aufnehmen. Wir hoffen, dass die dies schnell bereinigen können, sonst werden wir in Zukunft keine Bestellung mehr aufgeben. Danke für Ihre Rückmeldung. Freundliche Grüsse Nina Tanner Blumenhalde 2 6010 Kriens
Anonim
Refund
This company is appalling. I ordered 2 dresses both sized wrongly - one far too big the other far too small ! Now I am being charged shipping and a restocking fee ! Dreadful customer service
Margaret
So far not good
No number to call them about a return the shoes are too big and I want my money back. I really like the style but cannot wear them dancing
Janette
Not refunded and canceled order
I canceled 728.99 dollar order two days after being placed. Still charged and no refund. Order was on May 25 and today is June 27
Kenza
Don’t receive my order
Ma commande je ne l'ai pas reçue ! Et j'ai payé une robe chère ! Ou est ma commander je n'ai reçu aucun appel ni message lors du jour de la livraison !!!
Maria
Inquiry about gown
I received the gown I ordered for try on and I liked the color and the fit. I saw this gown in your final sale and was about to order it but it was no longer listed. I wonder if this is the gown you have sent and if I can get this for the sale price of $56. If ok I will not have to return it. Otherwise, I will continue my search in other stores. Thank you and hope to get a response soonest. Sincerely, Maria
Erica
Did not receive dress I ordered
Did not receive dress I ordered and it's impossible to get in contact with you This is the most ridiculous site I have ever used
Mary
No refund from returning a poor quality item. No way to speak to a live Customer service Egypt
Updated by user Apr 04, 2023
There has been no effort from this company To refund my item returned July 27. The company has verification proof that it was received at their dock on that date by a receiver named Lee. No refund almost a year later
Original review Apr 04, 2023
This is without a doubt the worst customer service Ive ever experienced from my company. No way to speak to a live agent. My item was returned due to poor quality and even had verification of them receiving my item. Still no refund. Not much luck from the credit card company which I used to purchase the item either. They keep wanting me to provide them more information while going through dispute. Its been close to a year now and no refund. And no way to speak again to someone live to handle a refund which I am entitled to and long overdue.