irctc Reviews
Transport

IRCTC

1.6/5 - based on 845 reviews

IRCTC Overview

IRCTC has a 1.6-star rating, derived from feedback provided by 845 customers. In the Transport category, it secures the 3th position out of 147 companies.

Rating

5 stars
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1 stars

Contact Information

Website

Phone
+91 755 393 4141

Address
B-148, 11th Floor, Statesman House,Barakhamba Road, New Delhi, New Delhi, 110001, India

Contact IRCTC Customer Service

IRCTC Reviews

1/5

My seat is booked but group person not given my seat

My seat is not given me s4 seat no 36, order person setting my seat .many people available here so i request railway team please give my seat

1/5

Jaipur express incident

Now indian railway is not safe even RPF is doing such cheap things the incident was horrible passengers travel with family and childrens are scared of all these things which happened on a train IRCTC needs to Check this

1/5

Enquiry about the food

Hello sir tha is raj kiran sir I have travelled in bangalore rajdhani express on 31 july from hazrat nizammuddin to secunderabad. Sir, I had some issues when I was traveling The pantry (food serving) system was not worked on time they sell tea before breakfast and pantry service they used to sell some of the item before they deliver the food. When some of the passengers had asked about selling in rajdhani they said that, talk to manager he only permit them for sell. They used to off the AC also in between the traveling. Sir request you to desirable action agianst the selling in rajdhani.

4/5

Want to open my irctc registered number

Hi, It's a Gilad tours and travels Customer service is good because I just open last week that's why I don't have too much experience with irctc So till now my experience is good Thanks

1/5

I am not able to book tickets

Un known person tickets booking in my phone number messages come arrivals my phone number take action

1/5

Refund issue

Refund successful in irctc app but money not receive in account refund id 100000****14095 PNR 262687****

1/5

Cancellation my ticket but not informed me

Actually T.C tickets checking time I am at washroom.T.C cancel my ticket.now how can I travel.please suggest me

1/5

Resolved: Tatkal ticket refund

Updated by user Jul 13, 2023

Company fixed the issue and I have been provided with full refund.

Original review Jul 13, 2023
3dyis but not refund Mani please help me today my payment but no receive I am the social media share

1/5

Forget my irctc id password

IRCTC id- b_1n_2s_3r My account is not opening Shows invalid password I wants to recovery my password And also not working biometric authentication Kindly fix my issue

1/5

Someone else is sitting in my seat and he also has a ticket please help me

Train Number - 11842 On 3 August 2023, I had two tickets from Gwalior to Chhatarpur. And my seat number was seat number 29 and 30 in S1 coach PNR number - 252568**** And second person's ticket s1 the seat number in the coach was 30 His pnr number - 252581**** Please I want strict action for such fake railway ticket my contact number 826903**** e-mail address - kanhaiyamishra8269@***.com

1/5

Ticket not confirmed while payment is deducted from account

Order Id :100004****04769 Date :05 July 2023 Message :Collect request from IRCTC for 100004****04769. Transaction I'd T230705****157074****36. Payment made already while ticket is not booled

3/5

What is your address customer service 842.986-98.43 not help IRCTC

I have booking one ticket my ticket has been cancelled but amounts is not refund very bad customer support 842.986-98/43 this is my first and last journey for IRCTC my pnr number is 444***4145**488 accepted my complaint Thank for IRCTC Mr. Rinku Singh

1/5

Resolved: Account proplem

Updated by user Jun 22, 2023

Company fixed the issue and I have been provided with apology.

Original review Jun 22, 2023
My account being recovered is not verified. Sir please recovery from my IRCTC account details IMMEDIATELY

1/5

Free Tickets Booking

Dear Indian Railway I am Vishal Wilson Padiyar Address Kedgaon Station Tal Daund Dist Pune 412203 Maharashtra India . Please Book My Journey Kedgaon To Pune Junction Date Of Booking : 22/12/2023 Time : 8 : 00 AM . My Mobile No : 770951****/937089**** posrefund@***.co.in Adhar No : 681816****48 . Pan Register BKVPP5344N . Voting Id number NBS772**** . LCD Led TV Model Number : 32LM576BPTC/2019 Modle Type : LG Life's Good

1/5

Pathetic service- IRCTC

My aunt passed away, so I booked tickets from Ludhiana to Samastipur for whole family(i.e. 6 , but wasn't confirmed after the final charting. So we boarded the train and when the Ticket checker came we decided to pay the penalty charges(i.e. fine) for tickets.We paid RS. 8200/- for 6 tickets but still didn't got any confirmed seats. We had to cover the whole distance without any seats. He charged for all 6 tickets but in vain, had to travel without any seats. Really disappointed with the service provided by indian railways. Worst experience even after spending all that money for getting tickets. Secondly what the heck of food you are serving for passengers and charging 120/- per plate.

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