id-true Reviews
Background and People Search

ID True

1.2/5 - based on 122 reviews

ID True Overview

ID True has a 1.2-star rating, derived from feedback provided by 122 customers. In the Background and People Search category, it secures the 19th position out of 84 companies.

Rating

5 stars
4 stars
3 stars
2 stars
1 stars

Contact Information

Website

Phone
(800) 443-2205

Address
24 W Camelback Rd., Ste 485, Phoenix, Arizona, 85013-2529, United States

Contact ID True Customer Service

ID True Reviews

1/5

Cancellation

The information I was trying to find could not be found so I went elsewhere and was able to print it out. I'd like to cancel trial and future payments Thank you Harvey Lowery Kmlowery32@***.com Please send me an email stating I've been canceled

2/5

Not good service

I suscribed but I couldnt find the points I was looking for a person so I unsubscribed but your company is still charging me on my credit card. You dont have customer for 24 hours to confirm the cancellation. I had one charged but I have another, why if I unsubscribed.

2/5

Cancelation

Hello, I'm wanting to cancel my membership I've been being charged almost 50$ a month for years for something i canceled and don't use. I am deaf and can not cancel via phone Please have this canceled and taken care of. Thank you Best regards, Jennifer mundy

1/5

Cancel subscription

I have called over 80 times to cancel my subscription and no one will pick up. My id number is 149394. Please cancel my subscription.

1/5

Accounts

Please cancel my account I tried calling but it said you were not open. You have charged me for 2 accounts. Please refund my money also it says see your report then it takes me to the page for payment!!! So Im unable to see my report. 2 accounts under Jacquelyn Williams

2/5

They've Taken Money out of my Account in the amount of well let's just say to Much..it starts with 10 bucks but they took well over 80 in 2 months so pissed for a service that didn't hold up..

I checked my Bank Account was overdrawn for more than the 9.99 just MAD RIGHT NOW 2 months trying to cancel finally today someone helped by cancelling that Mess

1/5

ID True

I have been trying to cancel my account with ID True. I called and remained in a queue for a very long time. I attempted to find an email contact but found nothing. I did try connecting through Pissed Consumer and have not heard back.

1/5

Cancel membership

Hello, My name is Rosalyn Whickum I would like to CANCEL OR DISCONTINUE my IDtrue membership. This discontinuation is effective today, October 25th, 2021. Thank you, Rosalyn Whickum

1/5

Automated Renewal & Unsubscribing

I'm not getting the email to cancel the automated renewal of my account. If you could make sure that gets to me ASAP, that would be appreciated.

1/5

Unlawful charge to my account

They charge your account over and over!!! And do nothing all these sites are scams.. Waste of time..

1/5

Not good

My experience with y'all was not good at all. &;;;;;;;; you NEVER stated that the next month charges would be $45 Seriously?

1/5

Continues to withdraw money from my account even when my account was closed January 2021!!

My account was closed 1/2021, but they continue to withdraw $46.06 from my account!! When I called Lady #093 said my account was closed 1/2021 and the computer doesn't show any withdrawal! Sorry she couldn't help. She said I could send a screenshot from my account and email. Guess what, this is the only email address I found!!

1/5

Canceling

Cancel my subscription. Im not 100% satisfied. I should get my money back which I know i wont get back so it's pointless. This company is a joke!!!!

2/5

Unhappy

I used your site for 1 lookup. I tried to cancel the next day. I paid the initial $9.95 I was also billed $38.95 which I paid. The next month I received another bill for #38.95 which I refuse to pay. You owe me a refund of $38.95 as I will not pay the new charge.

Sign In