ibc-bank Reviews
Banks

IBC Bank

1.6/5 - based on 215 reviews

IBC Bank Overview

IBC Bank has a 1.6-star rating, derived from feedback provided by 215 customers. In the Banks category, it secures the 41th position out of 469 companies.

Rating

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1 stars

Contact Information

Website

Phone
(855) 550-9125

Address
1200 San Bernardo Ave, Laredo, Texas, 78042-1359, United States

Contact IBC Bank Customer Service

IBC Bank Reviews

1/5

I need my money the lady on Kirby even gave me 1,000 yesterday why want they release my money it from my retirement

Yes im very disappointed i put a check in last friday i know Monday was a holiday but its Saturday im in Houston Texas the lasy told my my Money would be available today now they telling me Monday

1/5

My card has been locked

I ran out of gas Saturday try to use my card and it was locked nobody could help me there's no way I was able to get my vehicle home until today now it's saying that someone used my card or it's something withdrawal $19 or something change what's going on

1/5

To know my pin

I need to know my pin please send me my pin to 210 465 **** as soon as u can thank you very much ibc staff

1/5

Deposit

We been with them for 17yrs never had a problem with them until this past week my wife made a deposit for me. When I checked our account it the deposit amount was wrong they said they have cameras on the teller they had to wait for corporate to review and stuck by the teller she had to go the drive up to get the deposit then go to the teller station do they have cameras on every inch or they hidden spots were the teller can not be observed. All the bills I paid over the weekend was let go though and now the overdraft are put on I had no overdraft in a couple of years I'm going to leave this bank and go to another bank closer to my home and don't have to fight traffic and red lights. I was loyal to to them for 17yrs not now

1/5

Account # 145116**** My August 01, 2022 to September 01, 2022 $1,767.82 is not shown on a statement.

Edward & Mariela Dominguez 4014 W Sprague St Edinburg Texas 78539 Main Office IBC Mortgage 8998 Research Blvd. Austin, TX 78758For Notices of Error & Information Requests and First Lien Servicing 1 Corporate Dr., Suite 360 Lake Zurich, IL 60047Second Lien Servicing 8998 Research Blvd. Austin, TX 78758 Account # 145116**** My August 01, 2022 to September 01, 2022 $1,767.82 is not shown on a statement. IBC / Dovenmuelher account# 145116**** it shows July 1, 2022 Statement to August 1, 2022. I was one payment ahead then I missed a payment to get leveled off with IBC Backstatments, I have been charged all of these feeS due to this payment I was ahead, I know I am and should be current with all of my payments. You owe me all of the fees for late payments which I was not late. Attached are all of the statements marked with $210.00 and $273.00 late payments. My monthly payment should be $1,767.82. Please credit all of these late fees to my Principle since it will be a large sum of money..

1/5

Haven’t received ibc bank credit card

I was approved for IBC credit card have not received it and don’t know where to call to find out where it is

3/5

Account blocked from online service

Lack of customer service and support- Efforts to resolve access to my account have been futile- Website too convoluted when trying to navigate through the process to resolve my issues!

3/5

My account has been blocked!

Password was not recognized! When setting password mistyped word and after trying to access my account three times account was blocked

1/5

They withdrew money from my account to cover another person's OD checks

They were covering someone's hot checks with my account for 6 months. MARTY CHARLES in the main mcallen Bank refused to approve a reversal so I lost hundreds of dollars to a complete stranger. Rosie Ramirez from the same location talks over you while you're speaking and is patronizing every time I speak with her. I'm relieved i switched toNavy Army Credit Union! It's day vs night!!

4/5

Cashapp blocked

As this bank doesn't really support transfers to other banks online I opened two cashapp accounts to transfer money to another bankaccount I hold at another bank. After first try the automated fraud detection system called me and after verifying it was me they left my bank account open. But the transaction failed. About 2 hours later I tried again with a lower amount, again the transaction failed, but this time I wasn't called by the fraud prevention line. But why do the withdrawals appear double??

1/5

Port Isabel branch does not care about wasting customers time. Had to close my account after 20 years

Wanted to deposit a check of 75 dollars but the Port Isabel branch was insistent on wasting my time. The deposit slip was filled out, the check was ready to deposit and I left it on the counter and told the teller it was their. I went to Whataburger for lunch and the branch manager called me and said I had to go back to the bank because they could not do the deposit that way.

1/5

Incorrect balance

I was charged for three unauthorized charges supposed to be preauthorized by me to subscribe into 3 magazines that obviously did not want them anymore.

3/5

No answer

Cant find any way to get A hold of someone,,,.,.,..)$$))7.,,,,,,.,,,,,,,,,,,,,,,,,,,,??,,,,,,,,,?????

4/5

Cancel transaction

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1/5

Money got stuck in atm

Was trying to deposit money at atm read details wrong inserted money as a check and atm did not want to give me my money back that got suck

1/5

Pissed

Im a senior citizen set income this bank will rip u off u need to be very careful they rude they dont care they are common thieves

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