Humana Overview
Humana has a 1.6-star rating, derived from feedback provided by 749 customers. In the Insurance category, it secures the 11th position out of 868 companies.
Rating
Contact Information
Website
www.humana.com
Phone
(800) 448-6262
500 W. Main Street, Louisville, Kentucky, 40202, United States
Humana Reviews
Darlene
Lost my card
Everything went well accept I had a hard time understanding the agent because of his accent.I wish you could hire people who spoke better English
Joe
Card lost
I lost my benefits card. I Need a new one and I was wondering if can I get the new number so I can buy some food now.
Barlowe
To get replacement card and inquire about a letter I received from baptist health
Issues was resolved representative was all questions asked sufficiently and was very professional and helpful and knowledgeable
LEWIS
My sister was denied back surgery on L 2,3,4 even though the sine specialist said it was critical that she have the surgery done asap yet humana denied her having the surgery,w/oan explaination.
Denial of urgent surgery that was ordered by the spine specialist, We are now going to sue Humana with a nationally known attorney firm. Humana advantage medicare PPO plan is fraudulent. And should be under scrutiny from the U.S. congress, which a letter is being prepared and sent to congress and the senate of theUnited States Congresss and judicial department. Humana is taking money from the federal government at a great profit and not taking care of their responsibility to our elderly society.
Myra
To find out why the cost of one of my medications is so expensive
The cost of one of my meds. Hard when you are on a fixed income, but I'll manage it. Don't know why you want so many symbols. I'm a woman of few words.
Anonim
Cancel my vision plan
It has taken the agent as long to get my call to the correct place. Tiffany Chon was very helpful in researching to make it easier to change or cancel.
Anonim
Cancel plan
All I wanted to do was to cancel my vision plan. Tiffany Chon was very helpful in getting this done She was an awesome agent. I wouldn't recommend Hamana to any of my friends nor family members.
Georgette
Need to find my member id number
Too many questions for the member being ID. Repeatedly asking the same questions, which were already answered previously!
Anonim
Complait
I have a food card, and it states or the website that my card is good at family dollar stores, and dollar general stores, but when I tried to use it at either store, it wouldn't work that pissed me off, you don't tell people where it will work, and let them find out later that it doesn't, makes people look like fools check the register before getting your food
Gery
Speak to A live rep
Yours is the ultimate runaround cog in the wheel and function well with scamming needy persons. I hope to post and alert all that I can and possibly get the proper investigation into your scams
Thomas
Pass eye surgery
I had Humana up to Jan 1 2022. Im trying to find the doctors who did my cataract surgery in Nashville in the period 2017 to 2019. Below is my plan details My zip code was 38572 My phone was 615-495-**** ID H7449**** Plan(80840) 9****61101 RxBIN 015581 RxPCN 03200**** RxGRP R5762 Can you send me this information? Thomas E Devine
Linda
No supplies
They still haven't contacted me about my diabetes meter's censor's. I have Been with out since June 15
Galina
Not doing their job
I have terminal cancer and Humana health insurance has let me down they will not pay for my meds they keep stalling requesting stupid paperwork for the doctor if I was you I would totally switch if I had Humanity United Healthcare do you realize that Humana is now part of Walmart would that explain the reason why they're so horrible yes every time I call him and I talk to customer service they talk about a new piece of paperwork at the doctor has to fill out I tell them that the doctor put the forms in on the 15th to 18th at the 24th they're totally doing nothing but lying to me they also told me Monday they did not have to insure me anymore because I canceled my insurance in New Mexico that was a lie they have to assure me till the 1st of June because I went to Social Security office and talk to them and ask them what to do they said well you're still insured to the state of New Mexico so you need to call him back and let them know that I did now I plan to call them all night long all day tomorrow which is Saturday all day Saturday and all day Memorial Day trying to get my medication filled believe me folks do not do not go to Humana for any help whatsoever because they don't care whether or not you live or die now I talk to United Healthcare they're more than willing to help me out with my medications and pay for them as of June the first if I'm still alive so all I have to say to Humana Walmart is shame Shame shame on you Humana Walmart and shame on you again you're no company that anyone should ever want to do business with ever again go to ***
marlene
Switched insurance
Since i switched insurance the humana ppl have not left me alone its sending mail that wont stop of course im not opening it up why bc i no longer have it why r they still sending me mail i dont understand it
Rennie
Spending Card is useless
The so called benefit spending Card is only good for groceries .I wanted to buy a medical alert button and no...can't . It promises Seniors extra money per month to get you to change to them but .there's really no added benefits .don'tdon
marlene
Ive emailed called to say im done stop calling me
After several calls email voicemail im no longer a humana customer im tired of the phone calls everyday ppl dont listen so they make me mad i hang up on them i say take my number off stop calling wtf is wrong with ppl im very pissed off
Philip
They took money from a disability person for over a year and refused to pay claims...3995.00
When I sent in claims they denied because I used a repeatable dentist! They never told me I had too use a network...and refuse a cheaper claim...humans uses poor people to advance there profit...sad on elderly don't by there extra coveraged