Honeywell Overview
Honeywell has a 1.7-star rating, derived from feedback provided by 257 customers. In the Security and Protection Services category, it secures the 15th position out of 206 companies.
Rating
Contact Information
Website
honeywell.com
Phone
(877) 841-2840
300 South Tryon, Charlotte, North Carolina, 28202, United States
Honeywell Reviews
Paul
Garbage Product - Even Worse Customer Support
Have been waiting for a warranty replacement on 3 sets of outdoor lighting that stopped working properly after a few months. They agreed to a warranty replacement in March 2023. It's currently the end of August 2023, and the items still haven't shipped. I even chose a different product because the original one was "out of stock" and the chosen replacement was "in stock". When contacting them for an update, they only tell me that the shipping department is "backed up." Regardless of my item being in stock. I asked to escalate, and they won't give any additional contact info. You can ONLY contact them by email, and they will not escalate the issue.
Anonim
Ceiling fan light
I purchased a fan last week, but the LED light that came with the fan is so dim we can barely see in the room. We need a different light kit that gives out bright white light to replace the one that came with the fan. Jean, Gracia 411 Sarah Lane Lawrenceville, GA 30046 678-994-****
Anonim
Order a remote control for Honeywell Quietset Whole Room Tower fan
Honeywell is a big company. Why cant they ship to Canada? The customer service person was apologetic but could not help me
Barbara
Humidifier stopped working
I am not sure if Im calling Canada or us I live in Canada and my cool mist humidifier stopped working. I dont know why cant remember when purchased but thought Honeywell was a reliable brand. Please contact 130********
Anonim
HORRIBLE Customer Support and Warranty
I purchased a Honeywell wireless doorbell in 2022, and it stopped working. We replaced the batteries in both units, and it still didn't work. I called Honeywell Home Customer Service to troubleshoot the product, and the agent walked me through a reset. After resetting the device, it still would not work unless both units were side by side. Honeywell Home has refused to replace the unit unless I have the box and the receipt. I explained that we no longer had the box or receipt because we had purchased a new home and those items had been discarded as trash. The agent hung up the phone and did not call back to complete the call. DO NOT BUY HONEYWELL PRODUCTS. The company will not back up their products. We were asked to return the item to the store in the box and with the receipt and the store would be responsible NOT HONEYWELL for exchanging the product. That is a poor policy, and Honeywell does not stand by its products.
Robin
NO continuing support.
I currently have a Honeywell Lyric Round thermostat. It is less than five years old. While it was branded as a smart device, that nonsense has gone out the window as it no longer connects to the wifi. Searching the internet, I found, Honeywell no longers offers ANY support for this device. The website also goes as far as suggesting new devices you should purchase instead. While the device does work manually, this is not why it was purchased.
Faiza
Preguntas
Quiero saber si mi termostato ya. Ya no sirve. Porque lo aéreo a 72 y baja la temperatura a 69 y no prende mi calefacción
Anonim
Purchase new fans
I need ocean breeza 30 inches fan for use in India. Please share customer care or sales executive number for the same.
Gwen
Thermostat stays on 80 degrees after reset
Representative was very nice and pleasant, however, the thermostat is still not working properly. I would like four the assistance
Anonim
Evaporative cooler problems
Our problem doesn't solved yet No one technician visit to us yet We are not setisfied with Honeywell Customer service
Anonim
System sucks
I was on hold about a novar issue three times in one day for at least one hour and forty five minutes each time. I was at Wal mart store 1395 . I finally gave up and went home without resolving the problem. NOT IMPRESSED!
Anonim
Thermostat not working
My thermostat wasn't working And. Now it's working !!! Thanks to Honeywell.. the representative was friendly. Easy to talk to and knowledgeable .. after we talked and I sent her a pic she was able to get me straight..It was very hot in my house so I truly appreciate all of the help she provided..
Paul
Purchase
Consumer relations was not helpful in anyway They acted like they didnt want to be bothered and kind of just brushed me off as fast as they could. Thats how it made me feel
Anonim
Worst Customer Service
They could not help me today at all with my thermostat after waiting all day and its about 90 degrees and I can not deal with this
Bill
To hook my alarm system up if I sent my house
Need to know how to hook up my sister a call to answer a few questions regarding the service you received today
harsh
Smoke detector are not found addressable
I HAVE MANY TIME OF MAIL BUT NOT RESPONSE YOUR SIDE MAIL ID :- morlyindiasupport@***.com PLEASE REVERT ME SOON AS POSSIBLE & PROBLEM ARE SOLVED MY MAIL ID - nfprk1973@***.com Mob No.- 0950950****