hobbyking Reviews
Entertainment

Hobbyking

2/5 - based on 85 reviews

Hobbyking Overview

Hobbyking has a 2-star rating, derived from feedback provided by 85 customers. In the Entertainment category, it secures the 18th position out of 387 companies.

Rating

5 stars
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1 stars

Contact Information

Website

Phone
+8 523 125 1900

Address
133 Hoi Bun Rd, 20/F, OFFICE A1, MG BUILDING, Kwun Tong, Kowloon, 0000, Hong Kong

Contact Hobbyking Customer Service

Hobbyking Reviews

1/5

Orange ORX USB Dongle

I jusr received my dongle from Hobbyking ,I watched tons of video`s on how to using Spektrum DX6e transmitter. My light flashes slow where as the ones on the video`s flash really fast,it`s like my dongle is half way to binding and does not go through the whole binding process... thank you PS Please help I love and I would love to see this dongle work... can I talk to someone on the phone? maybe they can teach me something it tried to lock on, it said binding DSMX 2 or something like that...after RC Orange Rx FrSky USB Dongle for Flight Simulator Total: $25.48 Order number: 13-0983*-***23 Item ID: 264412****63 Seller: hobbyking_usa Click here to see the seller's profile and save the seller Save this seller

1/5

WARNING

Updated by user Nov 30, 2022
The Customs Declaration prepared by HobbyKing.com showed an actual shipping cost of £40 vs the £350 they charged me!

Original review Oct 31, 2022
WARNING - I just ordered a Turnigy 20 6 cell 22.2V battery for £192.48. When I received the confirmation the shipping costs were quoted at £324.47. Since I had 2 Turnigy 4 cell LiPo batteries delivered a couple of weeks ago at a shipping cost of £70 I think misread the shipping cost as £32. I immediately contacted HobbyKing to cancel the order but they said it had already been collected so couldn't be cancelled. FedEx denied having collected it but said only HobbyKing could cancel the shipping. Utterly disgusting and smacks of a total con! I have already been stung for £82 import costs for the previous 2 batteries. All I want is a refund as no one in their right mind would pay over £500 for a single LiPo model battery

1/5

Have not been able to talk to someone to get my question answered

When will there be king twin parts in the USA so I don't have to pay hundreds of dollars for shipping

1/5

Questions about Night tundra

I would like to talk to somebody about the details of the night tundra please call me at 509-750-****

1/5

User information

I need to speak with someone about the functions im having issues getting the reading for the nihm after the charge is done

4/5

No response from hobbyking on issue

Two bad flap servos. Asked for replacement servos that locked up and burned up. Replaced myself and works fine.

1/5

79 days in transit

Ordered 6 propellers on March 10 from HK warehouse. It's June 11 and still no package. Last tracking entry was April 5. Clearly the package was lost somewhere between HK and its shipping carrier. Customer service keeps saying, "we're investigating." Any good business would have refunded the payment in a reasonable amount of time and moved on. Instead, they have lost my business for life.

1/5

Bad flap servos

Tooo many frigging hoops to jump through. I have bought over 25 planes just this year. Im done with this company.

1/5

Defective flap servos. Overheating. Burned decals under wing and eventually locked up. I replaced them and corrected problem.

All i asked for was replacement of servos. The reply was no record of purchase. It was bought by my wife for my birthday. Im new to this hobby but purchase over 25 airplanes in the past year. Obviously this did not set well with me.

1/5

Battery

Yes so your website is not accurate on your batteries ordered batteries 2 different times and the 1st time said they were on back order and they said there was <3 available so I ordered again for 2 and somebody said they were at a stock so I went ahead and went with a different battery and then I

1/5

I need help to program a fatboy 300a ESC's

I have all the programs in the P C I have the multifunction program box, USB linker and a ZTW program card and nothing will program these ESC'S I need someone to help solve this problem please or I have to return them, I would like to keep them but if you people can't help me solve this problem there are no good to me

4/5

Missing parts on ASW 28 glider

I got package but there were hardware missing to complete the ASW 28 glider and I dont have a Hobby Shop here. So i called and nothing left voicemail nothing. Good customer service would of called me right back.

1/5

Order still processing

I finally got a response from hobby king but the response was only related to part of my question and was pretty broad subject related. I'm pretty sure it was a generated response. I ordered from Adidas on a Thursday and was told delivery est was following Thurs. Friday it was shipped and delivery was updated to Monday by fed ex. So don't throw the covid crap around anymore. Why does hobby king suck at processing orders? I only ordered 3 things all USA warehouse location. It's probably going to stay listed as processing and hopefully one day it just shows up. If they can't keep me posted on where my $375 is at this is the last time I buy from them.

1/5

Need to find the correct electronics for my purchase

The location is on 701* *** Ave NE Spc 25 at .Martins Mobile Villa. and it's on the Google satellite map.

1/5

Customer service won't answer phone call

I was asking for the electronic equipment to operate a radio control (30") Hawker Hurricane and called the customer service number and was hung up. My Shipment number 10256**** the order number is 10272****.

3/5

Gouged for shipping cost.

I purchased one (1) propeller and the shipping was $6.50 (high for a item that weighs less than an ounce). I added a second propeller (same item) and I was again charged $6.50 for shipping. Normally (all other hobby stores) shipping is combined on small items so that this lack of customer care and satisfaction does not happen. Called tech support and found that they are completely clueless and have zero knowledge of shipping or any other company function. I will not shop at HobbyKing again and will continue with Horizon Hobby that cares about its customers. Do not shop at

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