Hertz Claim Management Overview
Hertz Claim Management has a 1.3-star rating, derived from feedback provided by 98 customers. In the Insurance category, it secures the 95th position out of 868 companies.
Rating
Contact Information
Phone
+44 120 282 3000
35 Black Moor Rd., Ebblake Industrial Estate, Verwood, Dorset, BH31 6YS, United Kingdom
Hertz Claim Management Reviews
Sajid
Had a Hertz rental collide with my bumper!
On the 16th of August had an uber driver back into my vehicle at the uber lot. He only gave me his ID and I took a picture of his plates we both drive for uber he did not follow proper procedure and did at least a 1000 damage to my bumper. Got it repaired for 440 instead but no one has contacted me and I know I will be on the hook for repairs. I filed a claim and it has been over a week they lied and told me someone will contact me in five days.
CARLOS
Flight cancelled need Refund
On may 22 2022, my flight was cancelled to Austin TX, had a reservation with hertz since I could not get in touch with hertz counter phone number 1-51*-***-**** their was no answer, my reservation was posted like a no show as explained by Expedia, was told to rental another car that they would attend the situation since Expedia neither could get in touch with hertz My Confirmation # K025328**** with hertz. My flight was from Atlanta to Austin DL-2134 was cancelled had no other choice or option after two standby then to take a flight to San Antonio and to rental with hertz again I need help with a refund or credit I paid 1,451.73
Kentrice
Facing jail time because Of this current situation
Im bein charge with a felony not knowing why is it so serious to report a car stolen when I use my license my credit card ok fine I understand I was late on the return but you choose to go the cheapest way out and thats to put out a police report about me stealing the that I came to pick up from yall location your staff handed me the keys I sign paperwork at the desk I didnt come to the location and take no keys no car without my permission so for me to be facing prison time away from my family I think its a bigger problem
Kentrice
Because I'm bein charge with felony and I rented my car with you guys
I rented a car though hertz and I was jailed on 09/25/2020 on a felony case for me to use my own identity with my own credit card my own license why should I spend time in prison for some u paid my money for I rent a car just to get put in prison and since 2008 hertzs been reporting they cars stolen because they cant keep up on the inventory instead of takin time to locate the car or what the case maybe why is yall steady reporting the cars stolen when some many peoples been jail lost jobs lost houses because of hertzs mistakes I mean I gotta leave my family to go to prison for some hertzs supposedly stop doin a long time ago but just over a year I been goin though court I lost my girl cant get a job all because my on goin felony case with you guys
CATHY
HORRIBLE SERVICE NO RESPOND FROM LETTER EMAIL OR CALLS
RENTED CAR HAD RESERVATION WAITED IN HOT SUN OVER 5HRS LEFT MESSAGE FOR SUPERVISOR NEVER CALLED BACK HORRIBLE SERVICE WILL NEVER USE AGAIN AND TELL WHO EVER WILL LISTEN ABOUT MY EXPERIENCE AND NOT TO USE THERE SERVICE
Abraham
Never got through
One of hertz customer hit my car with the rental and I need a rental while my car gets repaired. The agent that was helping me is on vacation.
John
Your rental customer hit my car
I can't get through numbers disconnected and they don't have any other way to get ahold of you.please help
Charlie
Incredibly horrible customer service
Nobody answers this number is fake. *** you faggets thisnis some *** on top you havent fixed my *** vehicle when you stupid *** renter hit me in the misslenof the day *** you
larry
Accident (ins comp)
A hertz customer ran into my car. I have tried 14 different # hertz #s either i am hold waiting to talk to some one for over 1 min or they are more interested in renting a car. Even your local agencies do not answer. I m trying to find out what insurance company covers you accident claims. HERTZ HAS A ZERO RATING IN CUSTOMER SERICE AT THIS POINT. I am a Hertz customer but at this point I do not think so anymore, if I have to go through all of this to try and get an answer.
Yosef
Accident
I was hit by one of your rentals and need to talk to someone to get the situation resolved. No numbers are going through..
Lyndie
Claim against hertz employees
The employee cancelled my reservation without my knowledge or consent! I will never rent from Hertz again!!!! The employee who was the manager was rude and inconsiderate . He didn't even try to find me another car as a replacement
Anonim
This company is using customer credit cards and debit card unauthorized this is fraud someone need to be investigated.
this is a scheme fraud hacking customers information some one need to go to jail stealing customer money.
Anonim
Incident Report #V20437****/Rental Agreement #58800****
My Card Benefits Company requires a copy of "Estimate of Repair" for damage to rental vehicle sustained by a Hit and Run Driver in Nags Head, NC on October 13, 2020. Could you please forward to me? After receipt of Collection Letter from Viking Billing Service for Loss Damage Waiver Amount I paid the $319.84. This is what I'm trying to recoup from Card Benefits Company. Thanks in advance.
Anonim
Never received my refund!!!
Was promised refund would be issued after 7 calls nothing refunded over 30 days
Darnesia
I’m angry because one of y’all drivers hit me from the back and damages my car and I haven’t heard nothing about the situation yet
Claim against hertz customer I been in an accident over a month ago and my claim adjuster still haven't reached out to me yet
ritchie
Claim personal effects
on dec 26 the car that i rented , got smash on the rear window i already sent a mail to Hert claim management office in new jersey but until now i got no respond the addres is PARK RIDGE NEW JERSEY07656