Healthcare Gov Overview
Healthcare Gov has a 1.3-star rating, derived from feedback provided by 1200 customers. In the Governmental Organizations and Politics category, it secures the 1th position out of 554 companies.
Rating
Contact Information
Website
www.healthcare.gov
Phone
(855) 889-4325
7500 Security Boulevard, Baltimore, Maryland, 21244, United States
Healthcare Gov Reviews
Cynthia
Recurring payment
I never wanted the service that he sold me in the first place. I've been getting recurring payments on my credit card since Oct of 2021 in the amount of $44.78. I want to completely cancel the whole thing I want no more recurring payments on my credit card. I also want my money credited that I've been spending since October of 2021 that I didn't even want nor know about I told your salesman Corey that we weren't even interested in the dental to begin with. Thank you for your time.
Kahlil
Taxes
No answer phone is out of service . I cant get my 1095 form of the website. Im have trouble doing my taxes because of this problem
Anonim
Terrible service
I was on hold for 30 minutes and they hung up on me, the one thing I need to do and they hung up. The automated system didnt even ask if I had talked to a rep just asked me about the service that I never got.
Jenifer
I requested my New Plan to be effective 4/01/21 due to the first payment was paid on March 19,2020
I requested the new Healthcare Plan to become effective 4/01/21 due I was having difficulties getting the funds. I requested an escalation as advised by the MarketPlace Rep. I then conferenced called Florida Blue Supervisor and Market Place Rep who agreed that the effective day would began 4/01/21, and Market Place would send a file to FB. They ALL LIED!! They are all part of an Aweful Game and the Consumer is the JOKE!! It's all about MONEY>;;;;;;;;;;;;;;;;;;;;;;; and they don't care if you get Medical Help or NOT. Market Place representatives are incompetent. They telll you different routes, and they rebudle the entire conversations as if it never Happened. Florida Blue declined a Peer Review 1 day before a schedued surgery. Their Utilization Management is working with Market Place to Decline services and make it harder for the customer. They are Now telling me that my New Policy is Delinquent and I owe them for March 2021 which I never received any cards or ID information for that Month. The Month was almost gone when I made the first payment. Market Place lied and told me when I called that someone on their team clicked and notated the escalation was about Dental?! Therefore, the Escalation never happened, and they never sent over the file therefore I have to Pay whatever FB was requesting!!!! Unbelievable.. Requesting a Change to be sent to the lawmakers in Washington DC on these 2 Moguls that is taking advantagee of innocent people.
fluffykitty
Keep being asked to do this or that
Updated by user May 16, 2021
They never contacted me or my husband! I don't think America really cares about anyone as long as it can get $$$$$!
Original review Mar 31, 2021
My husband sent a few things and they have been asking for more things....we keep going round and round...and haven't gotten the results.
PAMELA
Taxes -- Everyone Should Know this
Did anyone explain the details on the Tax Credits to you when you enrolled? They didn't to me. when I questioned if these credits should be used I was told that to use them -- there are no problems related to taxes. LIAR'S I just filed my 2020 taxes -- I owe $3,000 for this medical coverage. I intend to sue!!!!!
Andrea
Ambetter
Applied for a marketplace plan (Ambetter) but decided I didn't want it so I didn't pay my premium. Insurance is only binding if you pay a premium. Ambetter didn't notify Healthcare.gov that there was no policy in place for me and just went ahead and collected the subsidy for the plan. Two months worth. Just got my 1095 today.
Casey
Casey McMillan was quoted by an argent for $27.00 a month. When the bill came for January premium was $119.84
In November of 2020. I received information about my premium. I was quoted one price by Mr. Harold Zoller. I did not know that he was a private agent. I thought he was with you all. I am now getting bills for $119.84. This not the price I was quoted of around $27 a month or the tax credit. I live with my mother who is 66 years old. I do not own the property where we live. I normally should make $16,000.00 a year, but without being paid for sick days, holidays, and for covid 19 if the center shuts down, does not add up to that amount a year. I feel that my premuim should be reduced to the amount that I was quorted or atleast reduction in premium. I cant affford $119.00. I have car payment, food and Insurance that takes up my weekly salary of about $350 after taxes and this is on a week of not missing any days. I would appreciate your help in everyway to resolve this issue.
Cecilia
Check my password
Hello, I change already my password on my new email account pls. kindly check it. Thanks
robert
Both co`s. refuse to cancel policy
I was told to call if I had any questions about new policy ,for 2020,i called said I had a few q`s.and would probably be cancelling,got nothing but the runaround, noone would talk to me, this went on for a month, finally got thru w/ fl blue, and cancelled.But they never cancelled it ,next mo. got thru again and they said I have to cancel with healthcare .gov,, called them and cancelled, I even withdrew my application, it appears they didn`t cancel it either. NOW WHAT ?
Anonim
Don't make a mistake
I made a mistake on my application I checked the box that said I would not be taking the tax credit. As soon as I received the bill for 1,900.00 I called to correct the mistake, The agent then resubmitted my application and told me it would now be 199.00 a month. HE FAILED TO RETROACTIVATE MY January PAYMENT. NOW I HAVE TO PAY 1,900.00 FOR JANUARY OR THEY WILL TERMINATE MY INSURANCE.
eric
Good Luck
Marketplace and insurance company cannot do simple enrollments. Will be receiving my healthcare at the emergency room.
Lilliab
Rude customer service rep named Kimberly
I was transferred to A person by the name of Kimberly today January 31 at 4:30 PM she was very rude and had a bad attitude I asked for the supervisor her name was Persia she was nicer but I hope that they remove Kimberly she should not be working with customers even the Blue Cross rep agreed that she was rude
Linda
Do NOT do it!
I ask 3 questions and was told no body got time for your broke *** questions... WOW and when I ask to speak to a supervisor, he hung up on me, I called back but was treated even worse
margaret
Avoid At All Cost
Unaffordable for the average person, high deductibles, information is difficult to understand (I am a masters degree health care professional & still found this literature difficult to navigate). Honestly don't know how those with limited education and/or without health care background can figure this thing out. Affordable care act provided not such affordable coverage. Very misrepresented & coverage doesn't even come close to an emplyoee plan. My deductibe is going up to $3500 & monthly premium will be $269 for 2020 & that's with a subsidy because I am on disability!! Without the subsidy, monthly premium would be $1021!!!
Yerik
Constant lies and relentless harassment
I went out of my way to upload my income documents. This included my tax papers from last year and other documents included on their list of acceptable documents and a letter of explanation to tell them what I do for income. They have never quit harassing me and have never quit telling their lies. I know now that all their letters through the post that all tell lies should have been kept in a shoebox. They have sent me almost more letters than a psychotic criminal stalker. Each one of their letters tells more lies. The first lie: "Your uploads are insufficient." The next lie: "We can't verify your your income." The next lie: "You have not provided your income...." Why do they like to make me sound like a fruit? Is this because they know it keeps me in a constant rage? Is it because they think I might not have the ability to stand up to them or to hire a lawyer? The first time they lied, I thought we had a miscommunication. The second and third and fourth times they lied to me, my temper started to flare. All they are to me is a monster that tells lies and makes threats with no remorse. I have called their help number on numerous occasions and have been reassured by them that healthcare.gov would quit bothering me. Even the people working on the phone could see that I had uploaded my documents on numerous occasions. In fact, every single time they lied to me and threatened to take away the cost-sharing I uploaded my documents again and again and again and again. I uploaded a letter of explanation as I was told to do during one phone call. This letter was ignored just as if I never sent it. Their lies never end. I sent them legal documents and they swear to God it never happened. Now finally they have lied one more time and said, "we still can't verify your income." WHAT? They can't add the numbers on my documents to get the amount I made this year? Maybe they should go back to grade-school and get help with adding and get help with reading! In comparison, last year I had no problem with them. When I searched on Google and typed in "What to do when healthcare.gov lies to me" it came back telling me why I should not lie to healthcare.gov, and made me sound like an idiot. I have never lied to them! I do not try to manipulate my way around by telling lies, but Google does not know this. I found no information on how to handle their lies. Even when I called them up and started screaming, this did no good and I was even told, "You don't have to yell at me..." Well then what should I do when they keep on telling their lies?