HalloweenCostumes Canada Overview
HalloweenCostumes Canada has a 1.2-star rating, derived from feedback provided by 5 customers. In the Party Supplies category, it secures the 20th position out of 38 companies.
Rating
Contact Information
Website
www.halloweencostumes.ca
Phone
(507) 386-8326
2080 Lookout Drive, North Mankato, Minnesota, 56003, United States
HalloweenCostumes Canada Reviews
Sue
Return policy
They charge a restocking fee of 18% & you pay to have it shipped back... if it's eligible. Apparently my costume was discontinued & so not able to return. I saw nothing that indicated so. Very frustrating & poor customer service.
Maggie
Fraud Alert!!!
Original review Oct 20, 2022
Biggest scam. I ordered my daughter's costume a few weeks ago with the initial promise that it would be delivered on the 20th of October 2022. I'm using the FedEx tracking number that they had provided, it showed that the item had already been delivered a day prior and signed for by X. We have not received a thing. I'm out $70 with a very disappointed daughter. I should have ordered through Amazon. Pay the extra and order through Amazon or you will regret it!!
Angela
Added fee at shipping pick up
After thinking i was ordering from a Canadian website, with no indication otherwise, no mention of duty or other added costs, I received a Canada Post notice to pick up with $85.35 in duty, I assume because the box said Halloween costumes.com not .ca
Yumna
Terrible experience
If you're on the fence about ordering, do not!! This is a completely dishonest company. They misled me on my delivery date, even after I reached out to customer support twice. When I asked for a refund on a $300 purchase they said it could not be processed and tried to give me a $50 coupon.
Thi
CHEATING
CHEATING! This is my very first order. I ordered at 6.20pm October 22nd 2021.I Cancel at 10.20pm but they said the item already shipped ???? I said I have not received the shipping confirmation email. Then they send me a shipping confirmation email in the next 5 mins . The weirdest part is when I check the tracking number provided, they said LABEL CREATE AT 5.40PM????!!!! They ask me to make a return when the items arrived and of course pay for the shipping fee again (15$ To buy it , 15$ for return it ) DISGUSTING! Once you place an order, they will never give you a chance to get your money back !