greggs Reviews
Coffeehouses and Bakeries

Greggs

3/5 - based on 10 reviews

Greggs Overview

Greggs has a 3-star rating, derived from feedback provided by 10 customers. In the Coffeehouses and Bakeries category, it secures the 19th position out of 103 companies.

Rating

5 stars
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1 stars

Contact Information

Website

Phone
+44 191 212 7626

Address
Greggs House Quorum Business Park, Newcastle, Newcastle Upon Tyne, NE12 8BU, United Kingdom

Contact Greggs Customer Service

Greggs Reviews

5/5

Overall good but cleanliness in sitting areas could be better

This complaint has been resolved and a £10 credit added to my rewards account Greggs are conducting an investigation into my complaint

5/5

Bad experience at Dunfermline branch Kingsgate shopping centre

Cleanliness poor having to clear and clean own table Seating all bunched up together when there is plenty of floor space

5/5

Confused if I get a baguette and I get a free one why can I only get a breakfast roll

I regularly have a breakfast baguette and coffee I then get a free one but when I went to pontefract to have it I to that it only allows me to have a breakfast roll so I'm totally confused never had this problem before

1/5

Poor service

re Greggs Victoria rd Govanhill branch. 4 members of staff all busy Saturdays 2 of the older ones sat on freezers in the back doing nothing but chatting. Stuff in ovens not ready, nothing out the front, 2 youngest members of staff doing all serving and checking ovens. 15 to 20 minute wait, ! pair of tongs used for meat, veg and vegan products. Wrong product served to me.

5/5

Poor quality of steak bake

Hello I was just in your greggs shop in hedge end Southampton I bought Two chicken bakes and two steak bakes this was around 13.10 on 7-10-22 chicken were good but one steak bake just had fat and gristle and the other had no chunks of beef at all , I couldnt go back and complain because I have short time for lunch break ! To say I was left hungry and most of all lost trust in your company as I always try to go that extra mile and have your products is an understatement. Regards G shears

1/5

Shop closed at 4 pm

How can you close a busy shop at 4 pm and no notice it will be closed at 4 pm ZZZZZ thanks for nothing

2/5

Horrible attitude dirty service

I ordered 2 bacon rolls and the service was horrible not clean and 1 rashon of bacon on a roll terrible

5/5

Great and friendly service should be rewarded

I live in Southampton in Sholing we have Have a Greggs in Thornhill just like to say They have a middle-age woman there with glasses I know your food does the talking but She is happy and is great for your company thanks Matt the window cleaner

1/5

My food

I bought a pie meal with mash and gravy and they sent me the mash and gravy no pie and then I called up and spoke to some1 they took my details said they would send me a £10 voucher for Greggs and I aint had that so I aint happy and are wondering what are yous going to do about this Kuz I payed on my card so yous had the money and it dont matter if I got refunded u made me starv waiting for my food then ur shop closed

1/5

Calling letter for any interview

I have got mail for interview but when i am going to open link for an interview it’s doesn’t work. They said that open the link it will come pin code but when i want to open the link it’s coming add and after add is going to make charges of 3.aed

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