GoFundMe Overview
GoFundMe has a 1.5-star rating, derived from feedback provided by 991 customers. In the Financial Services category, it secures the 19th position out of 1724 companies.
Rating
Contact Information
Website
www.gofundme.com
3223 Greyling Dr., San Diego, California, 92123-9998, United States
GoFundMe Reviews
Raphael
Could not sig-in and no live help
Can not connect with a live assistant yet. The app takes me in an endless circle with no way out. I`m very frustrated.
Nobel
Froze the find raised by The GrayZone for no valid reason
GoFundMe cannot be trusted and works for a small group of controllers who are not on the side of Truth or Freedom. They had no reason to freeze the GrayZone's fundraiser, yet they did and have seized the money. They are a bunch of shysters and are living up to their reputation.
Anonim
Why my go fund me page isn't live
I started a go fund me page over a week ago for a family in need and it's not live only if they have the link they can see it but I see Alot of them on there
Holton
It is too hard to retrieve the money from GoFundMe it is impossible to speak to a customer service rep.
I want to retrieve the funds from Kenny gay GoFundMe. For whatever reason I am not being able to transfer the funds to my account.
Anonim
Need to get a hold of GoFundMe & Stripe Cannot get a LIVE person or any help for an old GoFundMe account
I am in desperate need of help to get my tax issue resolved. I opened a GoFundme account for a friend of a friend that her teenage son was diagnosed with cancer. The monies went directly into her bank account. I did not see a penny of this money or benefit from a penny of it in any fashion. I have tried to get a hold of Stripe as they are the ones that reported the 1099, they say they can only look it up under the e-mail address that it was set up under, but I gave them the ones I knew they could have been and they are saying its not pulling up. I am not sure why they cant pull it up with my SSN. I have her SSN, DOB, Name, Address, and name of the bank the money went into. I do not have an actual bank account number. I just received this letter from the IRS yesterday and need to get on this. I was unemployed for 10 months and just started working 5/30/23. I am very low on funds and trying to catch up on my bills. And this has just been a nightmare for me. You think you are doing something nice for someone and this happens. I would appreciate any help you can give me, PLEASE!!!
Anonim
The wrong SSN was reported to Stripe and I can't get a hold of anyone to help!!!!
I organized a GoFundMe page back in 2019 and 2020. I cannot remember the e-mail I used. The monies went directly to the beneficiary's bank account but the 1099 was entered under the organizer. I need to get this changed as I am taking this to tax court. I did NOT receive any of this money nor did I benefit from it and I will not pay taxes for monies I did not receive. I have the information of the benificiary's SSN so I NEED TO GET THIS CHANGED ASAP. IT'S ABSOLUTLY IMPOSSIBLE TO GET A HOLD OF SOMEONE AT GOFUNDME OR STRIPE TO GET THIS TAKEN CARE OF. I did something to help a family in need and now I am being charged with over $8000.00 in taxes. NO NO NO PLEASE HELP I am putting this out there since there's no way to talk to a live person at GoFundMe or Stripe who is the company that reported the 1099! > Tammy Schumacher if you can help find me on Facebook.
Anonim
Absolute fraud.
It's hard to believe this company has earned so much money with such a horrible performance. We haven't even yet tried to withdraw the funds, but we've written to them a half dozen times. The problem is simply that they don't answer. When that happens, it immediately starts bells ringing. Like, if you enjoy profiting off of donors, then you could at least respond to valid questions.
Al
NO RESPONSE FROM CUSTOMER SERVICE
I've been trying to update my phone number. I completed the form online as instructed and I still haven't received an email for resolution. HELP PLEASE!!!
Mark
Could Not get anyone to contact me
Im the Beneficiary and when i follow instruction it comes back somethings wrong as i have been trying to receive the money since friday..I need help now as i have surgery tomorrow and this has stopped me from getting my funds..I need someone to call me
Tressa
Upset with how GOFUNDME does!!
It is a shame that 1 person has to spoil it for others. From what I understand is Joshua Minyoung gave the money to Jessica Leppard who is the mother of Kaine and she blew it drugs. It seems to me that Joshua Minyoung should have made sure the money went to businesses like it was posted or he should of gave it to my son Joshua Bissonette to pay the bills!! I feel you should send the money on theses GOFUNDME'S directly to the Funeral Homes, Mounument Places,Cemeteries,Hospitals and ect...
Tressa
Where did the money go?
Updated by user Jun 19, 2023
I'm not the one who started the GOFUNDME..Joshua Minyoung did! The money was to go to the mounument place and cemetery but they never recieved a penny of the money so there are outstanding bills now!
Updated by user Jun 17, 2023
Joshua Minyoung organized the fund raiser around December 21, 2021. It states at the bottom it was for the Funerals and Memorial.
You must keep a portion of the money because it says $3,150.00 nows!!!!! Someone needs to be held accountable for this money and they need to explain why the monument place and cemetery never recieved a penny of it!!!
Someone needs to cough up the money so the bills can get paid. We are into 2023 now and have never recieved a penny of it!!!!
Original review Jun 17, 2023
A GOFUNDME account was made for my grandson Kaine Leppard who passed away due to a gun shot to his head. The account had over $4,000.00 in it. Neither the Van Wert Monument or Woodland Union Cemetery in Van Wert, Ohio have recieved a penny of the money!!! This GOFUNDME account was to pay for the mounument, pouring of the cement at the cemetery. This need to be checked into because someone got over $4,000.00 in their pockets that shouldn't have!!!
Zayin
They are a horrible and corrupt company and anti Jewish.
Closed my account for no reason other than me being Jewish.Avoid them.They are one of the worse companies that I ever deal with.
Dacey
6.14.23 I have been unable to setup a transfer and when I try to get help, no one ever responds regardless of whether you try chat, email, site pages or anything else. As such I am filing a complaint
Complete lack of useful support preventing a transfer of funds from GoFundMe to bank account. No one ever responds. This failure is apparently no accident and may be fraud. Therefore, I am filing a complaint with the Consumer Financial Protection Bureau for starters. If GFM is unable or unwilling to provide support, they cannot be allowed to do business.
Brenda
Worst customer service ever!
If you have a problem with GoFundMe, you are in trouble. They do not respond. They can't be reached by phone only by email or on their website and they don't respond specifically to that unless it's by autoresponders.The money was raised for an emergency situation with my Afghanistan interpreter and his family which the Taliban were chasing. As of the writing of this message, the money has been held by GoFundMe since October 2022. Where is the money?
Suzanne
How to get to a fundraiser i delete and it has raised money. How do i retrieve it?
I have a fundraiser i started. It has raised money. How do i go about retrieve the information to get the money raised and transferred to the correct banck account. It says i have raised a little over a 1,200. Thanks
Brenda
GoFundMe Never Responded to Inquiries
In October 2022, I started a GoFundMe as a retired military officer to help my Afghanistan interpreter and his family. Finally, money started coming into the account and I told them I will be sending money soon. I followed the instructions of the site and attempted to withdraw funds. They paused the withdrawal and never explained why? I started contacting them by email with a response from them saying someone will get with you in 3-5 days. They told me at least 8 times to submit an overview of what the funds were for. I broke down the use of funds numbering each use in detail. They never responded. I contacted my Congressman's Washington DC office for help with a license that GoFundMe claimed I needed. I got the licenses and attached them over 7 times, without a response. I have contacted an attorney for help. My experience has been terrible, so I would never use or recommend them. Perhaps ok for Americans, but, not for international emergency situations. They are non-responsive. Furthermore, they continued to pretend that a transfer bank account was not attached to the account.