GoBank Overview
GoBank has a 1.5-star rating, derived from feedback provided by 3200 customers. In the Banks category, it secures the 1th position out of 469 companies.
Rating
Contact Information
Website
gobank.com
Phone
(888) 288-1843
Pasadena, California, 91117, United States
GoBank Reviews
Anonim
Tryna switch my account to my cash app
I don't know how to do it and I need my account switched to my cash app my cash app name is Mrs.simpkins6
Carlos
My card number
Because I have a emergency and my card is on the way I need my card number or how to get my money now
Daniel
Somebody has my card info is using all my my money please help I can't log into my account because you're doing maintenance I stopped my card but I can't you know there's like six charges on there tha
Somebody has my card information put a bunch of charges on my account and I have my card stopped but all these charges before I stopped it I didn't do so I mean that's my social security check pay my rent I mean I don't know what's going on but it kept ringing on my phone all night charging from this charger from that and I didn't do it so I need to speak to some of the immediately you're doing maintenance on your on the things I can't even get on my on my bank app please somebody call me back 479-274-**** my name is Daniel Bolton I just got this card I don't understand b o u l t o n damn it please respond
Anonim
I was scammmed
I thought that I was doing the right thing but I did not realize it was a scram .I call to go bank to stop but took their on sweet time and now I am out of 400 dollar which is still 95.50 is still on the card which togo bank did not see. All they did kept giving me the run around. I ask them too cut the card off . They kept giving me difference case no.
Anonim
Closed account
I closed this account almost a year ago and they are suddenly billing me a monthly fee. This is crazy.
Andrea
Issues with card and customer service
I had an issue where my card kept getting declined. I chatted with an agent in the app and it seemed like things were going to be resolved. They said they would send me a new card and I should receive it within 7-10 business days. Well, that time frame passed and I never received the card. I gave them the benefit of the doubt and chatted again. The second agent said they would send me a new card that should arrive in 3-5 business days. Again, no card. When I asked again the third agent told me that it was actually 7-10 days not 3-5. That time has now gone by as well. I have been without a working card for a month now. I cannot access my money. I have tried calling the customer service number on the back of the card three times today. The first person listened to me and said sorry I can't help you and hung up. The second person seems to have butt answered the call and there was a bunch of background noise but never answered. The third time I just didn't get through. Needless to say, I am beyond mad. This is the worst customer service ever. I have actually had this account for several years and this is the first time I have had an issue, that being said, this issue has made me decide that once I can get to my money I am closing my account.
Brian
Pissed Uber Driver
Go Bank has accepted and deposited money from Uber into what was an account back in October 2022, but GoBank closed my account. In April of 2023 I drive for Uber again and earned money that was deposited into a closed account. Now they wont issue me a check for money earned driving for Uber. They are refusing to issue my money that was earned. Worst of all I cant get anyone on the phone because my account was closed and I have no debit card, or 3-digit pin to access my account to speak to a live person except some freaking recording.
Teya
They took my money.
They took my money. Now they are saying they can not find my card and the system.Need my money. What are you going to do about this? My card is on file. It is activated. I used it last month. To book a greyhound to go to Milwaukee Wisconsin for a funeral.I need my card activated it my money returned back to me.
Orvin
Need to talk to a live person.they showing a wrong phone #
I activated my account and I call and it saying they can't find it. And The phone number showing is not mine I call the number and I can't talk to any one
Shirley
Your company keeps closing my account and frauding my cards in the mail before I even get it your bank has caused my to lose my apartment z3times now you have my info mixed new and old info you keep
Because i feel like it has messed my accounts up so many times I would like stietenef out for the last time
Adrian
Need help with logging in cannot remember...
Need help with logging in cannot remember username and also I tried to send to an email I authorized and it still hasn't sent the email
George
The bank was pulled through turn my money to Uber went out of the middle.
Overgrow bank was post a return my money from my account for 3 weeks ago. They never send me a car so I can't put a car at number and I'll try to put my social but at the end work.
Steven
I have question
I have a green dot card that I actavated through go to bank it says open a account and I tried it says I have account I have been trying to get some one to talk to me on the phone not a chat line them people have just kept asking me for 10 dollars I can't get through on a phone call I don't have 10dollars mymoney is on this card I no what's wrong I talked to social security this morning they said my check did go directly on a card last year i need to get a person on the phone to talk with instead of the chat line do I can explain it to them like social security said to
Hoang
They have zero Customer service
I have called multiple times and received no service. They do not pick up the phone at all. Do you guys even have any workers?
Theran
My account is locked
My account is locked and I can't get in it why us my account locked and it says I have a balance on my account.