Global Cash Card Overview
Global Cash Card has a 1.3-star rating, derived from feedback provided by 1700 customers. In the Cards category, it secures the 6th position out of 169 companies.
Rating
Contact Information
Website
www.globalcashcard.com
Phone
(888) 220-4477
7 Corporate Park Dr., Suite 130, Irvine, California, 92606, United States
Global Cash Card Reviews
Chaka
Customer service
My experience has been terrible! Ive worked at the same location for 11 months and had access to my pay stubs on the global cash card website, but for some reason they recently denied me access to the site. It said they couldnt verify my information all of a sudden and I wasnt able to access my paystubs. I called them/wisely about 10 times, wasted about 2-3 hours total, and kept getting the same run around of talk to your employer to get your pay stubs or go to this website and do this and when that didnt work it was always you need to get that from your employer which was a straight up lie because Ive had access to all of my information on their site for almost a year. NO ONE. I repeat NO ONE at their call center/customer service number has a clue what they are doing or how to solve problems and will ONLY talk over you and try to shut you up!!! HOWEVER I finally called and said I was a manager from my work and calling for an employee (myself) and needed to speak with one of their managers, and MIGUEL whom I spoke with for a mere 10 minutes, solved my issue no problem. So if you HAVE to contact them, ask for MIGUEL, or ask to speak with a manager from the very start!!! I cannot say enough amazing things about Miguel though; hes the freaking real MVP and needs a raise/to be the president of the company, because whatever theyre doing over there right now is trash!!! THANK YOU MIGUEL!!!
Jerry
Can't get into my account
Original review Jul 04, 2023
I put all of the correct information in to log in and I also answer the security questions correctly, but I still can't access my account.
Raymond
Get new expired
Move to a different state didnt have proper state ID picture would not send card without picture ID with new address on it ,.,,,
Rita
Can’t get into my time sheets!!!
Trying to check my time sheets and my husbands for proof of income and I CANT GET ANY HELP!!! If Another Day or global cash card work with THE ADP APP WHY NOT MAKE IT EASY TO CHECK TIME SHEETS OR PROOF OF INCOME?!?!?!?!? Idiots!!!
Tricia
Can't get my refund
You issued me a new card and canceled my old one. I had a deposit return on the old card and now I cannot get the m tell me a jokeoney yeah
Cady
Forgot username AND password
Hello, I am inquiring about how to log in to see my pay stubs for my job when I can not remember my username therefore, it wont let me change my password and then when I try to act like Im creating an account it says that there is an account already created Im frustrated. What do I do?
Dalton
Terrible Customer Service
I forgot my password for my account and have it hooked up to direct deposit to my bank card. I called all three numbers that I can find for their customer service and they all link to the same system. They ask me for a card number, when mine isn't valid due to it being linked through direct deposit, or it gives you the option to actually talk to someone to verify a check. I checked with the second option after trying the first multiple times and they just hang up on me in the middle of me explaining my predicament. I just need a paystub.
Anonim
Password reset
So some reason it keeps kicking me out saying that I'm putting my password in wrong I never change my password because I have so many to remember
Fronnie
Account locked
Couldnt find my account and told me to contact my employer to enroll me when Ive been enrolled just got locked out
Victor
Recovery my account
Hello. I'm a member of global cash card, i'm living in Colombia so i appreciate a spanish customer service or a dependence of LATAM. I want to activate my card and my account. Thanks for the attention,
Kerstin
Activate replacement card and report bad service
I kerstin have a replacement card been trying to activate for almost 4 hours no one have answered the phone. Thats bad service!
Jessica
Vanilla Invalid card
I got a card worth of $500, on Thursday, and ever since then its being invalid, had to take it back to the store I got it from , I was told to get my mail across to you guys.
Patrick
Payment deposit
Yo. Where the *** my money at and why y'all *** not answering the *** phone. What's your customer service. Hours of operation. Y'all *** got me *** up. *** *** card company. Y'all not Chase Bank.
Larry
To reset user name
I need reset user name to login to look at check stubs I got new phone and had my username saved and now Ive lost it
Melissa
Lost old card, password says its invalid
I have had an account with global cash card since 2017 and I don't have the debit card for this account anymore. I don't remember if it got lost, if it expired or if i threw it away because i stopped working at the temp service that payed me through this card. I am trying to login to my account now but it says my password is invalid and will not let me reset it unless I have the card number, which I do not have anymore. I never got any notification about my account being changed to wiselypay or mywisely, so I am assuming I still have this account. Also my credit monitoring service says I have money in this account that I was not aware was in there. I cannot figure out how to log back in, and now I locked my account trying to login.