Glamour Gold Ageless Cream Overview
Glamour Gold Ageless Cream has a 1.3-star rating, derived from feedback provided by 129 customers. In the Health and Beauty category, it secures the 8th position out of 320 companies.
Rating
Contact Information
Website
glamourgoldagelesscream.com
Phone
(844) 303-6280
P.O. Box 61553, Savannah, Georgia, 31420, United States
Glamour Gold Ageless Cream Reviews
Cathie
Don't order this because u can't cancel
I can't seem to get to any one to cancel my orderG
Kathleen
Great product
Hello, my name is Kathleen Baldwin Im moving and would like to speak to someone from Glamor Gold. My phone number is (313) 510-****. Can you give me a call ASAP. Thank you and have a blessed day!
nancyshook
Dont buy you cannot stop it from coming no contact numbers
purchased free trial of glamor gold cream and serum it makes my skin break out called a number and tried to stop it from being sent every 3 months but now the number is no longer able to be found
nancyshook
Don't buy any products it's a scam
Keep getting 2 products every 3 months about 60.00 each makes my skin itch can't find a number to stop it from being shipped on social security can't afford it please help
Kathy
Do not recomend
Yes I'd like to cancel my subscription to the face cream and Eye Serum. The price is a rip off to be sure. I cant find anywhere to call or write to cancel this.. DON'T BUY!!!!
Lisa
Unauthorized repeated deliveries and credit card use
I cannot get a response from Glamour gold, customer card phone number is not in service. It’s over a year since I did a ONE time only purchase. I am allergic to the product, I do not want the inconvenience of canceling my credit card, it’s responsible for paying many bills automatically. Please STOP!
Barbara
Cream is very nice
Barbara DeRuyter. 1469 Riverview dr. Moore Haven. Fla. 33471. Please cancel my order. I am 72 years old and live on a fixed income. This is too much for me. Thank you
BECKY
THIS CREAM IS NOT FOR ME.
PLEASE CANCEL ANY AND ALL SUBSCRIPTIONS IMMEDIATELY. I DID NOT LIKE YOUR PRODUCT. THANK YOU. BECKY REESE 1290 PARKWOOD CHASE NW ACWORTH, GA. 30102-****
Georgia
I have tried to cancell the order glamour gold cream with no help with the phone number that appears on my credit card statement. Please make a phone number available so that I can cancell !!!I
I just want to call someone to cancell my order !!!
Sally
Too much product
I love this product as it does work wonders. However, I am frustrated that I cannot call them directly and ask for a longer time period between shipments as I do not seem to be able to use up the product in the monthly time period. Help!!!
Mary
Products
Do not send me anymore skin cream ect please take me off of your Sending me any products if you do not I will block you from charging my credit card Mary Ellen Meyer 810 Ontario Ave Oostburg Wi 53070 markwrightkeeshond@***.com
tamas
Stop any more shipment
i don't need any more shipped to me. this is tamas kutrovatz 1534 far hills dr bartlett illinois
cheryl
RipOff. GlamourGold
Ordered samples and I've been getting the full product 2 times a month for $89.94/ $94.88 or$84.97 under Onlineskin, FabulousSkin or FreshFace. They won't stop charging me RipOff
Amy
Glamour Gold SCAM
In July 2018 while doing research on my PC I observed an add indicating Lara Spenser from Good morning American was leaving the program to promote her skin care product. The offer was for a trial size of this product for the cost of $4.95 shipping only. I ordered the product Glamour Gold. When the product finally arrived it was shipped in a soft large packaging envelope. When I opened the package the lid to the jar was damaged. I was very dissatisfied and looked in the packaging envelope for an invoice, a possible return request to the company or something that would provide a return address or at least a customer service number. The only thing in the packaging was the jar of Glamour Gold. I was pretty upset and thought well that was a $4.95 lesson learned. And moved on. Shortly after that after viewing my bank statement I observed there were three transactions from Glamour Gold debiting from $82-$92 from my account. I called my bank and filed a complaint requesting they investigate and credit my account of these charges. My bank informed me I entered into a contract with company and they had full right because I had not cancelled my membership, they had the full right to charge me their full pricing. My bank said they would attempt to contact Glamour Gold and request a refund. However my bank indicated the transaction was not fraud. 1. The ad stated this was a skin care line of Lara Spenser of Good Morning America. That is a lie and fraud/misleading 2. When the product arrived damaged there was no means of information to contact Glamour Gold, because the product arrived damaged. 3. I informed my bank I am not the only Glamour Gold customer who received this product, who was dissatisfied and had no packaging information of a return address, return label, or customer service phone number. If a person does not have this information it stands reasonable the customer will not and can not cancel any further charges or membership. 4. When I talked to my bank in July they had no contact phone number for Glamour Gold. 5. I said to my bank Glamour Gold states there is an agreement the consumer needs to comply too, however upon receipt of the product, there is no invoice providing customer service contact, company address for returns. There is no means for the consumer to provide to Glamour Gold their request for cancellation. I believe this is a deliberate act as this happens to far to many who have ordered this product. My bank received a contact phone number for Glamour Gold 888-860-****. I called that number and talked to their customer service agent Felix #159. Felix indicated they checked my account and there is no documentation they had been contacted by my bank. I thought Stay calm and I did. My $4.95 purchase became a $300 transaction. Felix informed me they sent many demands for payment to my bank which were declined. I stated after the three transactions totaling close to $300 were deducted from my account. At the advice from my bank, I closed out my credit card to prevent any more payment demands. $300 was enough. Felix did state all products shipped are to include, consumer information for return of product, cancel of membership, company address and customer service phone number. I informed him not only did I not receive any documentation with my product received, many other consumers have reported this same complaint. Very troubling. I informed Felix myself and other Glamour Gold customers have search the internet in hopes to get a contact number for this company. None of these people know each other. Our story is the same SCAM. Rachel Rey, Lara Spenser, Joanna Gaines each have posted warnings about this product deceiving consumers. I explained to Felix, Lara Spenser has placed a consumer warning stating she has nothing to do with this product and never authorized this product to use her name. I informed Felix the entire transaction was fraud or very misleading. I informed Felix I have been instructed to contact the BBB and the attorney general. It was at this point Felix was firm there was no inquiry from my bank, however have my bank contact again and a full refund will be authorized. However Felix did state their company records indicated all the payment demands sent to my bank were declined and their records indicate I never paid the full price. Dear God, I said your company received three payment totaling close to $300. He said, why would we give you a refund when our records indicate the payment demands were declined. I called my bank back and learned when they contacted Glamour Gold all they stated was I was disputing the charges based on Fraud. I did not authorize the full price charges. It was my duty to cancel to prevent these charges. How many times do I have to explain how do you cancel if you are not provided a company address, invoice or customer service contact with the product delivery. My bank stood their ground stating the transaction was not fraud. Well if it looks like a duck and walks like a duck. Felix stated if my bank can provide documentation I paid full price three times for their product they will issue a refund. Well time will tell how this drama ends. This is a big lesson learned. Fraud is deception for financial gain, an intent to deceive. Preventing a consumer from complying to purchase agreement by not providing the information to do so, is intent to deceive. Stating this is a product from Lara Spenser is fraud. I can only imagine how many consumers like me have been charged for this product on a daily basis, the amount must be in the millions of dollars to Glamour Gold based on their deception.
Anonim
Information for those who are battling this company
Started to order, got through the form and noticed at the bottom of the screen a "terms and conditions". Up to this point everything on their ad was about the 1 free trial bottle and nothing more. So I clicked on the terms and conditions and that is where I learned that if I ordered the "FREE" bottle to try and didn't cancel in 8 days I would be billed $119 every 30 days on a auto ship program. I have copied the terms and condition for those who may need it. These pages contain the Terms of Service (hereafter Agreement) governing use of this Company website. These Terms of Service are binding on all users. Users should visit this page periodically to review its contents for updates and changes. For purposes of this Agreement, “Company” refers to this company “Company”, and “Product” refers to the product – Glamor Gold Ageless Cream available for purchase on this Company website. The terms "We, Us and Our" refer to https://www. Company. The term "You" refers to Users of this https://www. Company website and Purchaser of Glamor Gold Ageless Cream 1. Payments and Payment Processing - By clicking "Order Now", I agree to the terms and conditions. I will be charged $4.95 for shipping and handling and receive a trial bottle of Product. The trial bottle is mine to keep. If I do not cancel within 8 days + 4 days shipping, I will be billed $119.95 for the bottle received and enrolled in the membership program, charged $119.95 (Free Shipping to Auto-Ship Members) every thirty days from the first charge of $119.95 and sent a fresh supply. Your order will be processed and shipped within 2 business days via first class mail. Your package will arrive in 3 to 4 business days. 2. No Medical Advice - These statements have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease. Please consult your physician before beginning any program. If there is a change in your medical condition, please notify your counselor immediately. While clinical studies were not performed on Product specifically, the included ingredients have been tested to provide results as specified. This product is not intended to diagnose, treat, cure, or prevent any disease. 3. Our purpose is to provide a product that will, along with exercise and proper dieting, help individuals realize improved health Product, is accessible and available for purchase solely from this Company website. 4. By accepting this Agreement as outlined herein, User indicates to Company that you have read and understand all terms and conditions contained in this Agreement, and agree to comply with them. 5. Company reserves the right to update or modify these Terms of Service at any time, in our sole discretion and/or according to new circumstances that may arise as result of legal, market, technological or other change. Consequently, we encourage all Users to review this Agreement frequently to ensure your continued understanding, knowledge, acceptance, and compliance with them. 6. User has read, understands and agrees to all Legal Disclaimers on this Company website. 7. Any user who does not accept or and agree to abide by all of the Terms of Service as listed herein does not have the legal right to use this Company website. 8. User Identification and Verification - Company does not have the resources to confirm and verify the identity of every User of this website. We can only confirm and verify that you are an authorized user of a particular credit card used to purchase our product. User understands and acknowledges that Company cannot verify users identity, and agrees that Company shall not be responsible for confirming user's identity when using this website or making a purchase on this website. See also our Privacy Policy and the Corporate Liability Limitations provision #12A of this Agreement. 9. Appropriate and Permitted Use of this Company Website - Users may not, under any circumstances, use this Company website to contribute, post or transmit any material of an infringing, threatening, abusive, hateful, harassing, libelous, inflammatory, obscene, indecent, pornographic, profane nature that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability or otherwise violate any law. 10. Shipping Policy - For international orders, we ship via UPS or DHL. Generally international shipments take 14-30 business days from day of shipment unless customs causes a delay for some reason. If you have not received your order within 21 days from your purchase date, please call our customer care center to request a reshipment of your order. If you entered the wrong address on our order form and we are forced to reship your package, there will be an additional shipping and handling charge equal to your original order. To manage your order, contact Customer Care at 844-303-****. 11. Cancellation, Refund and Return Policy - Once an order has been submitted your credit card will be charged. Our ordering process is streamlined so your order will immediately be sent to processing and then shipping. Due to the high volume of orders we receive we will be unable to cancel an order after submitted. If you are within the (12 day) trial period and would like to cancel, you will be required to contact customer service to obtain a Return Merchandise Authorization (RMA) number, return the product at your own expense and pay a $9.95 restocking fee. After the (12 day) trial period: The company will not accept any open products. The product will be deemed a valid sale per the terms of this agreement. Please order carefully. We take great pride in the superior quality of our products and want you to be pleased with your purchase. We believe in offering the very best value, quality and selection to our customers. To inquire on a refund, please contact Company Customer Care at 844-303-****. If You are ever not satisfied with any Product that You ordered, You may call Our Customer Service Department and request a refund. Refunds are at our discretion. The Company reserves the right to refuse a refund to any customer who repeatedly requests refunds or who, in the Company's judgment, requests refunds in bad faith. In order to process Your refund, You must supply Us with Your name and delivery address. If You provide us with incorrect information, Your refund will be delayed. Please note Refunds are processed within 2 business days but may take up to ten (10) days to appear on your credit card statement depending on the bank that issued your credit card. If You have any questions about whether a refund has been issued, please call Our Customer Service Department. Billing Errors If You believe that You have been billed improperly, please notify Our Customer Service Department immediately. Returns: Returns are accepted at the company's discretion. Shipping is non-refundable. An RMA Number is required for returns to be eligible for refund. There is a restocking fee Please Note: 1. We cannot process or refund packages marked "Return to Sender." 2. Refunds will be issued to the same credit card that was charged when ordering the product. 3. To ensure a refund is processed for you, please send returns to the following address: Product Returns Facility Glamor Gold Returns C/O FDC PO Box 61553 Savannah, GA 31420 support@***.com We are not responsible for lost or stolen items. We recommend all returned items to be sent using some type of delivery confirmation system to ensure proper delivery. After the shipping department receives your return, it generally takes 2 business days or sooner to process your refund. Once a return is processed, it usually takes 3-4 business days for this return to be posted to your account, depending on your financial institution. 12. Guarantee A. Company makes no guarantee that you will accomplish your fitness, health and/or wellness goals. B. Our information, online specialists and other staff make every effort to prepare you to achieve your goals. It is up to you to put forth the effort to apply healthy life habits. 13. Indemnification and Hold Harmless A. User agrees to indemnify and hold harmless Company, its officers, directors, employees, agents, affiliates and representatives from and against any claim, cause of action or demand, including but not limited to reasonable legal, accounting and other professional fees that may result from your use of our website services or your breach of these Terms of Service. B. Company will notify users of any such claim, suit or proceeding in a timely manner. C. User acknowledges and agrees to Company’s terms and conditions. User agrees that, should any dispute with a third party result from or arise in connection with any use of this website or our publication or services, User will indemnify and hold harmless Company its employee, representatives, agents or others acting on its behalf, from any liability resulting from any legal action, claim or dispute arising from our in connection with Users use of Company’s services under this Agreement. 14. Corporate Liability Limitations A. User understands and acknowledges that we have no control over the quality, safety or legality of the content or information submitted by users on this glamoriskin.com website. Because it is not feasible to authenticate users on the Internet; Company cannot and does not verify or confirm that each user is, in fact, who he or she purports to be. (see also #6, User Identification and Verification, herein) B. User agrees to release Company , its agents, employees and affiliates from any or all claims, demands and damages actual and consequential, direct and indirect, express and implied of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of, or in any way connected with, any disputes between or among users of this Company website, products and services. C. Company shall not be responsible for any inaccuracies or typographical errors, and does not make any representation about the accuracy, reliability, completeness or timeliness of either our website or the material contained on it. D. Company expects and assumes that users will exercise caution and demonstrate common sense when using this Company website and products. E. Anyone using this Company website and its content does so at his or her own risk. The user is solely responsible for the content submitted on any and all forms or documents available to user on the Company website. F. Although we make every effort to provide timely and accurate information, the law is constantly changing. Users of this Company website are solely responsible for the accuracy and correctness of all information they provide to complete any documents and forms on this website. 15. Limited Liability - User understands and agrees that Company , its officers, employees, agents, partners, and others acting on its behalf, shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Company has been advised of the possibility of such damage(s), resulting from: (a) the use or inability to use this website; (b) unauthorized access to or alteration of your transmissions or data; (c) any statements or conduct made by any third party; or (d) any other matter relating to this Company website or Company product. 16. Liability Disclaimer Computer Software and Internet Communications A. User agrees that Company shall not be held responsible for late, lost, incomplete, illegible, misdirected or stolen email, unavailable network connections (cable or phone modem), failed, incomplete, garbled or delayed data transmissions, online failures, hardware, software or other technical malfunctions, disruptions or disturbances or any other communications failures or circumstances that may affect, disrupt or corrupt communications. B. Company assumes no responsibility, and shall not be held liable for, any damages to, or viral infection of, your computer system, network or other property on account of your access to, browsing of or use of our website or the downloading of any materials, data, text, graphics, or other material. Any material that you download or otherwise obtain through our service or website is done at your own risk and discretion. User is solely responsible for any damage to users computer system or any loss of data that may result from the downloading of such material. C. Under no circumstances, will Company be liable for any injury, loss, claim, damage or any special, exemplary, punitive, direct, indirect, incidental or consequential damages of any kind (including, but not limited to lost profits, savings, goodwill, use, data or other intangible losses), whether based in contract, tort, strict liability or otherwise, which may arise out of or in any way whatsoever connected to the use of or access to our website content or services, any failure, delay or inability to use our service, cost of procurement of substitute services, unauthorized access to/alteration of your transmissions or data, statements or conduct of any third party on the service, whether or not we are advised of the possibility of such damages by you or another party. D. User understands and agrees that Company entire liability, and users exclusive remedy with respect to any services rendered by Company under these Terms of Service and any breach of these Terms of Service, is solely limited to the total amount paid to Company for purchase of the Company product. 17. Warranty Disclaimer A. Except as explicitly provided in this Agreement, Company makes no representations or warranties of any kind, express or implied, concerning our website and/or its materials, all of which are provided on an as is and as available basis. B. Company expressly disclaims all warranties and conditions, including implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement, as well as those arising by statute or otherwise in law or from a course of dealing or usage of trade. C. No information, either verbal or written, that user may obtain through Company or its products, including but not limited to Product, shall create any warranty that is not expressly stated in these Terms of Service. 18. Breach, Revocation and Right of Refusal A. Failure to abide by any of the Terms of this Agreement may be considered as a material breach of contract. In such case, we reserve the right to immediately terminate or deny User the right to use our services. B. Company reserves the right to cancel, deny or refuse service at our sole option and discretion in the event that you have supplied us with information that we find to be false, misleading or that conceals or omits any details that could influence the services we provide to you. C. User understands and agrees that Company shall not be held liable for any losses or damages that may result from our refusal to provide you our services. D. Company may act, at its sole discretion, with respect to user-submitted information that we deem necessary or appropriate if we believe it may result in potential liability for us or that it may cause us to lose, in whole or in part, the services of Company s Internet Service Provider (ISP) or other suppliers. 18. Changes, Revisions and Modifications - Company reserves the right to revise these Terms of Service and change the services provided under this Agreement. User acknowledges that any such revision or change will be binding and will take effect immediately upon posting. User understands that, by continuing to use our services following such notice. User must abide by those revisions and changes. 19. Privacy of User Information A. Company is committed to protecting the privacy of our users. All information submitted to Company through our Company website is held in strictest confidence pursuant to our Privacy Policy. B. User hereby acknowledges that you have read our Company website Privacy Policy and that you understand and agree to its terms. C. By agreeing to our Privacy Policy User provides your consent for Company to use your personal and financial information as set out in our Privacy Policy D. Please review our Privacy Policy for further information. 20. Website Security and Security of User Information A. Data Security 1. Company takes appropriate and necessary measures to protect all data that contains information related to you. 2. User hereby waives all claims of any nature against Company concerning the loss, alteration, or misuse of any such data or information. B. Although we take every effort to ensure safe use of this website, we recommend that you install a firewall and antivirus program on your computer. C. Cookies - In order to maximize your surfing experience, User/Member agrees to follow these instructions regarding cookies: Set your firewall and A/V security to accept all cookies from Company D. Company through this Company website, provides all Users with a secure environment for use of our services. This Company website is hosted on a secure server to ensure that all financial transactions are secure. E. Anti-Spam Policy 1. Company does not tolerate spam in any form. 2. By providing information to this Company website that forms the basis of our communication with you, such as your email address, you waive all rights to file complaints concerning unsolicited email or spam from this website since, by providing such information, you agree to receive communication from us or other marketing organizations. 3. However, all such email communication with you shall contain an 'unsubscribe' link where you may notify the website that you no longer wish to receive solicitations or information from the website and your name will be removed from the general solicitation database. 4. User understands and agrees that we consider any spamming by User to be a breach of these Terms of Service, and will result in Users account being frozen by Company 5. Any User who receives SPAM from another Company user or customer should report this to Company immediately by calling Customer Support. If it is proven that any User or client engages in spam activity then Company will hold that User or clients account, notify them of the problem immediately, and enforce our anti-spam policy to the full extent as provided by law. F. Anti-Phishing Policy 1. E-mail spoofing or phishing allows hackers to send messages to people with information that looks like it came from the official company, such as Company or Company Inc. 2. User understands and agrees that it is possible for your personal data to be obtained by others, as "hackers," and phishing used in an inappropriate manner that may cause you harm. 3. Such practices are illegal and Company will enforce and prosecute identified offenders to the full extent provided by law. 4. Company , its employees, or representatives acting on its behalf will never request your password, name, address, or other such information. 5. User shall be solely responsible for any damages you may incur as a result of such hacking or phishing. G. Users are prohibited from engaging in any activity that violates or attempts to violate the security of this Company website, including (but not limited to): accessing data not intended for your use; logging into servers or accounts for whose use you are not authorized; trying to probe, test or scan the system or networks vulnerability or to breach security measures or authentication procedures without authorization; attempting to interfere with service to any user, host or network, submitting a virus, worm, or any other software, overloading the system, crashing or spamming; sending unsolicited email, including promotions/ advertisements of products or services; falsifying any TCP/IP packet header or any part of the header information in any email or newsgroup posting or impersonating someone else. H. Users are further prohibited from using any software, device, search engine or other action that may interfere with the proper functioning of this website or any business activity being conducted on it. I. Navigating or searching this website by any means other than the navigation tools provided on our Company website or by such reputable third-party web browsers is prohibited. J. Any attempt to decipher, decompile, reverse engineer or otherwise interfere with any of the software is prohibited. K. Any security violations of our computer and internet system or network may result in civil or criminal prosecution. Company will investigate and/or report any and all such occurrences to the proper law enforcement authorities and cooperate fully with them in prosecuting users who perpetrate or participate in such violations. Anyone engaging in such prohibited activity shall be held responsible and liable for any and all damages that may result from such prohibited activity to Company and any of its employees, agents or representatives; any other users of this Company website or other parties that may be adversely affected by such prohibited activity. 21. Termination - Company reserves the right, at its sole discretion, to pursue all available legal remedies if any User is found to be in breach of these Terms of Service. 22. Severability - In the event that any provision of these Terms of Service is determined to be unenforceable, invalid, unlawful or void, by any court having competent jurisdiction, then said provision shall be deemed severable from the remaining provisions and shall not affect their validity and enforceability. 23. Disputes and Dispute Resolution A. User hereby agrees to use binding arbitration for any claim, dispute, or controversy of any kind, whether in contract, tort or otherwise, arising out of or relating to this purchase, this product, including solicitation issues, privacy issues, and terms of use issues. B. Arbitration shall be conducted pursuant to the rules of the American Arbitration Association, which are in effect on the date a dispute is submitted to the American Arbitration Association. Hearings will take place in Illinois. C. The arbitrator's decision will be final and binding with limited rights of appeal. D. The prevailing party shall be reimbursed by the other party for any and all costs associated with the dispute arbitration, including attorney fees, collection fees, investigation fees, travel expenses. 24. Governing Law and Consent to Jurisdiction - This Agreement and its performance are governed by the laws of the State of Illinois. User hereby consents and submits to the exclusive jurisdiction of the Courts located in the State of Illinois to resolve all disputes that may arise out of or are related to the use of Company under this Agreement. User agrees that the applicable law to be applied shall, in all cases, be that of the state of Illinois. 25. Indemnification - You agree to indemnify, defend and hold COMPANY and each of its parents, affiliates, licensors, suppliers, advertisers and sponsors, and their respective employees, consultants, agents and other representatives ("Indemnified Parties") harmless from and against any and all claims, damages, losses, costs (including reasonable attorneys' fees) and other expenses that arise directly or indirectly out of or from: (a) your breach of any of these Terms; (b) any allegation that any information you submit or transmit to the site infringes or otherwise violates the copyright, trademark, trade secret or other intellectual property or other rights of any third party; (c) any federal, state, or county tax obligation or amounts due or owing under any tax regulation, law, order or decree or any dispute concerning the tax status of COMPANY; (d) your acts or omissions in connection with your use of this Site; and (e) any claim brought by a third-party (a "Third Party Claim") against any of the Indemnified Parties in respect of which recovery may be sought under clauses (a) through (d) above. These indemnification provisions shall survive any termination of this Agreement. 26.DISCLAIMERS AND LIMITATIONS ON LIABILITY No Warranty: THE SITE, THE MATERIALS ON THE SITE AND ANY PRODUCT OR SERVICE OBTAINED THROUGH THE SITE IS PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. COMPANY DISCLAIMS, TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, ALL WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE SITE, THE MATERIALS, AND ANY PRODUCT OR SERVICE OBTAINED THROUGH THE SITE, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT OF THIRD PARTY RIGHTS, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES THAT MAY ARISE FROM COURSE OF DEALING OR USAGE OF TRADE. COMPANY DOES NOT WARRANT THAT YOUR USE OF THE SITE WILL BE UNINTERRUPTED, ERROR-FREE OR SECURE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU ASSUME ALL RESPONSIBILITY AND RISK FOR YOUR USE OF THE SITE AND YOUR RELIANCE THEREON. COMPANY IS NOT RESPONSIBLE IN ANY WAY FOR THE ACCURACY OR SUITABILITY OF ANY PAYMENT OF TAXES TO ANY ENTITY ON YOUR BEHALF. YOUR USE OF THE SITE AND ANY MATERIALS PROVIDED THROUGH THE SITE ARE ENTIRELY AT YOUR OWN RISK. YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE. THE SITE PROVIDES DATA FOR INFORMATIONAL PURPOSES ONLY. IT IS NOT MEANT AS A SUBSTITUTE FOR THE ADVICE OF A DOCTOR OR OTHER HEALTH CARE PROFESSIONAL. YOU SHOULD NOT USE THE INFORMATION AVAILABLE ON OR THROUGH THE SITE FOR DIAGNOSING OR TREATING A MEDICAL CONDITION. YOU SHOULD CAREFULLY READ ALL PRODUCT INSTRUCTIONS PRIOR TO USE. LIMITATION OF LIABILITY:NEITHER COMPANY NOR ANY OTHER INDEMNIFIED PARTY ARE OR WILL BE RESPONSIBLE OR LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE OR OTHER DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS OR LOST PROFITS) UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER THEORY ARISING OUT OF OR RELATING IN ANY WAY TO THE SITE, THE MATERIALS ON THE SITE OR ANY PRODUCT OR SERVICE OBTAINED THROUGH THE SITE. WITHOUT LIMITING THE FOREGOING, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT COMPANY AND ANY OTHER INDEMNIFIED PARTY SHALL HAVE NO LIABILITY OR RESPONSIBILITY WHATSOEVER FOR: (I) ANY ACTION OF ANOTHER USER TO THE SITE; (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, WHETHER ARISING IN CONTRACT OR IN TORT, RESULTING FROM YOUR ACCESS TO AND USE OF THE SITE, INCLUDING ANY CLAIM, CAUSE OF ACTION, OBLIGATION, LIABILITY, RIGHT, OR REMEDY WHETHER OR NOT ARISING FROM THE NEGLIGENCE OF COMPANY; (III) ANY UNAUTHORIZED ACCESS; (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE; (IV) ANY BUGS, VIRUSES, WORMS, DEFECTS OR OTHER ITEMS OF A DESTRUCTIVE NATURE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SITE BY ANY THIRD PARTY; (V) ANY ERROR, MISTAKE, INACCURACY OR OMISSION IN ANY MATERIALS, OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY MATERIALS AVAILABLE THROUGH THE SITE; AND/OR (VI) ANY LOST, STOLEN OR DAMAGED PRODUCTS. YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THE SITE IS TO STOP USING THE SITE. THE MAXIMUM LIABILITY OF COMPANY, AND ANY OTHER INDEMNIFIED PARTY, AND YOUR SOLE AND EXCLUSIVE REMEDY, FOR ALL DAMAGES, LOSSES SUFFERED BY YOU AND CAUSES OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING, WITHOUT LIMITATION, NEGLIGENCE) OR OTHERWISE, SHALL BE THE TOTAL AMOUNT PAID BY YOU, IF ANY, TO ACCESS THE SITE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. 27.Allocation of Risk You acknowledge and agree that the foregoing disclaimers and limitations of liability represent bargained for allocations of risk and that the pricing and other terms and conditions of this agreement reflect such allocation of risk. Disputed Charges: You are responsible for any and all legal fees incurred by you, COMPANY associated with your disputed charges and chargebacks for purchases made on this Site. 28.Arbitration and Dispute Resolution You on the one hand and COMPANY on the other hand, each agree that any and all disputes, controversies, or claims arising out of or relating to: (i) these Terms; (ii) your use of, or access to, this Site; (iii) COMPANY’s services; or (iv) any nutritional supplements or other items purchased through this site shall be resolved exclusively through final and binding arbitration on an individual basis in Cook County, IL rather than in court. SPECIFICALLY, YOU HEREBY AGREE TO WAIVE ALL RIGHTS AND CLAIMS TO A TRIAL BY JURY. The Federal Arbitration Act governs the interpretation and enforcement of this agreement to arbitrate. Customer satisfaction is COMPANY’s number one goal. To that end, COMPANY is committed to resolving disputes with its customers in a fair and efficient manner. Prior to commencing any arbitration related to this Agreement, you agree that if you have a dispute with COMPANY, you must first contact COMPANY's Customer Service Department at 844-303-****. If COMPANY’s Customer Service Department is unable to achieve a satisfactory resolution, then you must notify COMPANY in writing by sending your written complaint by certified mail to: PO Box 23836 St. Petersburg, FL 33742. It is important that you provide as much information as possible. A COMPANY representative will respond within thirty (30) days of receiving this notice. If the matter is not resolved to your satisfaction, then you agree to begin arbitration by submitting a Demand for Arbitration to the American Arbitration Association (“AAA”). You further agree that exclusive jurisdiction for any such arbitration shall be Cook County, IL. The Demand for Arbitration and the AAA's rules are available at www.adr.org. The arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve any dispute arising out of or relating to the interpretation, applicability, enforceability or formation of this Agreement, including, but not limited to, any claim that all or any part of this Agreement to arbitrate or the Terms is void or voidable. The arbitrator will decide the substance of all claims in accordance with the laws of the state of Illinois. The arbitrator’s award will be final and binding, and judgment on the award rendered by the arbitrator may be entered in a court having jurisdiction thereof. You can choose to reject this agreement to arbitrate. If you do not wish to be bound by this agreement to arbitrate, you must notify COMPANY in writing within thirty (30) days of the date that you first access this site. Your written notification must include your name and address, as well as a clear statement that you do not wish to resolve disputes with COMPANY through arbitration. Written notification should be mailed by certified mail to: PO Box 23836 St. Petersburg, FL 33742. YOU ON THE ONE HAND AND COMPANY ON THE OTHER HAND AGREE THAT EACH MAY ONLY BRING CLAIMS AGAINST THE OTHER ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION OR PROCEEDING UNLESS BOTH YOU AND COMPANY ACKNOWLEDGE AND AGREE THAT THE WAIVER IS MATERIAL AND ESSENTIAL TO THE ARBITRATION OF ANY DISPUTES BETWEEN THE PARTIES AND IS NON-SEVERABLE FROM THE AGREEMENT TO ARBITRATE CLAIMS. IF THE WAIVER IS LIMITED, VOIDED OR FOUND UNENFORCEABLE, THEN THE PARTIES’ AGREEMENT TO ARBITRATE SHALL BE NULL AND VOID WITH RESPECT TO SUCH PROCEEDING, SUBJECT TO THE RIGHT TO APPEAL THE LIMITATION OR INVALIDATION OF THE WAIVER. UNLESS YOU AND COMPANY AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON’S OR PARTY’S CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING. ALSO, THE ARBITRATOR MAY AWARD RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF NECESSITATED BY THAT PARTY’S INDIVIDUAL CLAIMS. ANY RELIEF AWARDED CANNOT AFFECT OTHER COMPANY USERS. Payment of all filing, administration and arbitrator fees will be governed by the AAA’s rules, unless otherwise stated in this agreement to arbitrate. If the value of the relief sought is $10,000 or less, at your request, COMPANY will pay all filing, administrative and arbitrator fees associated with the arbitration. Any request for payment of fees by COMPANY should be submitted by mail to the AAA along with the Demand for Arbitration. In the event the arbitrator determines the claim you asserted in the arbitration to be frivolous or brought for an improper purpose, you agree to reimburse COMPANY for all fees associated with the arbitration paid by COMPANY. 29.Modification COMPANY has the right, in its sole discretion, to modify, suspend or discontinue any part of this Site at any time, with or without notice. 30.Access to the Site COMPANY, in its sole discretion, with or without cause, and without prior notice, may terminate your access to the Site. Following termination, you will not be permitted to use the Site and COMPANY may, in its discretion, cancel any outstanding Product Orders. If your access to the Site is terminated, COMPANY reserves the right to exercise whatever means it deems necessary to prevent unauthorized access to the Site, including, but not limited to, technological barriers, IP mapping, and direct contact with your Internet Service Provider. The Terms and Conditions will survive indefinitely unless and until COMPANY chooses to terminate it, regardless of whether any account you open is terminated by you or us or if you have the right to access or use the Site. 31. Force Majeure COMPANY shall not be deemed in default or otherwise liable under these Terms due to its inability to perform its obligations by reason of any act of God, fire, earthquake, substantial snowstorm, flood, epidemic, accident, explosion, casualty, strike, lockout, labor controversy, riot, civil disturbance, act of public enemy, embargo, war, any law ordinance or regulation, legal order (unless caused by COMPANY's default hereunder), any failure or delay of any transportation, power, or communications system or any other similar cause not under COMPANY's control. 32.Tax You are responsible for paying any sales taxes that may be applicable. Integration: The Terms and Conditions contain the entire understanding between you and COMPANY regarding the use of the Site, and supersedes all prior and contemporaneous agreements and understandings between you and COMPANY relating thereto. 33.Additional Provisions No agency, partnership, joint venture or other relationship is intended or created by your use of the Site. If any provision of these Terms is held invalid or unenforceable under any circumstance, its application in any other circumstances and the remaining provisions shall not be affected. Further, the provision that has been deemed to be invalid or ineffective shall be enforced to the greatest extent permitted by law. The heading at the beginning of each paragraph is for reference purposes and no way defines the scope or extent of such paragraph. 34. Entire Agreement - These Terms of Service constitute the entire agreement between User and Company with respect to your use of this Company website Call us toll free: 844-303-****
Anonim
RACHEL RAY RIP-OFF
1/02/2018 Was researching something on the Internet when I came across a new skin care product offered by Rachel Ray called Glamour Gold & an introductory offer of $4.97 for a trial of the cream. I reviewed this cream trial on 3 different websites & I have tried other trial skin care products before & I believed this one would be no different & everything seemed to be above board with this offer. When I filled out the short order form, the site also offered an eye treatment product for an additional $1.99 & I paid for that as well. I got the products in a nice box sometime within two weeks & tried both products following the recommendations on the labels & experienced an immediate breakout which took two weeks from which to recover. Needless to say I was not impressed with the products & was going to give them to a friend of mine to see if she would be able to use them. Meanwhile, unbeknownst to me, Rachel Ray's company arbitrarily charged me $85.00 on an account which is only funded directly for Internet purchases & overdrew the account. I want to stipulate that at no time when I reviewed the trial product on 3 different websites was there a mention of only a trial period & an automatic charge after 15 days, nor was there any paperwork in the shipment box alluding to these terms, nor was it stated on the order form I submitted, nor were there any provisions for returning the product, no packing slip, no receipt, no nothing. I am now embroiled in a battle at my bank over this charge because the payment was routed thru yet another website (#4) which does outline the 15 day trial. At no time while I was shopping this trial product was there even a mention of $85.00. Just $4.97 for a trial of the cream & I assumed it meant a trial size or for first time users only as the websites stated. Let me state for the record - Glamour Gold is crap. Both the face cream & eye treatment are crap. There are better products on the market for far less than $85.00. Neutrogena, Loreal, Olay & even Avon make far better skin care options without the breakout or rip-off. My experience with Rachel Ray has been so typical of used car salesmanship & retail bait & switch that I have come to expect when dealing with dishonest sellers on Ebay & Amazon. Beware of what can happen when dealing with Rachel Ray. Now I don't watch her cooking show, I don't watch regular TV at all but I use to admire some of her kitchenware. Well, this experience has convinced me that Rachel Ray is just another con artist out to rip-off American consumers & get rich at our expense. I won't ever buy anything again that promotes the Rachel Ray label. You get nothing for very big bucks. Beware www.glamourgoldcream.com Beware www.glamourgoldagelesscream.com Beware www.ihealth.com Beware any site that promotes Glamour Gold or Glamor Gold cream or other Rachel Ray products Also beware other celebrities offering exclusive skin care creams. Their goal is to get rich at your expense & the products they are offering are probably too good to be true. Even if you think you read all the fine print, they can charge you from a different website than what you were viewing & there may be nothing you can do about the charge.