gcash Reviews
Cash Services


2.5/5 - based on 9400 reviews

GCash Overview

GCash has a 2.5-star rating, derived from feedback provided by 9400 customers. In the Cash Services category, it secures the 2th position out of 165 companies.


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Contact Information


+632 730 4617

UG/F Globe Telecom Plaza 1 Pioneer Corner Madison Streets, Mandaluyong City, Manila, 1552, Philippines

Contact GCash Customer Service

GCash Reviews


TrNsfer my money to another gcash account

iwant to transfer my money to another gcash acct becaause m gcash number before rhe simcard is lost dats wai iwant u to trnsfer my money to another gcash number


Money send to me

Yesterday my tutor send me a 150 php to my gcash but unfortunately till this very moment i didn't received it or not credited yet to my account , please do the needful , thank you


Complaint missing money

Had deposit 3000 to gcash machine or pay on line. And it didnt credited to my acct.what is the fastest way to to lodge our complaint. I nedd that money the soonest .i used your gcsh to accelrate my funds for supposed payment.and it so hard for me to get in touch with yoir help lines.dont you hava any direct line to converse verbally


No valid ID

Gosto kung palitan ang name ng gcash account ko ipapalit ko sa Asawa ko kase my valid ID siyap para ma full verified na ang gcash account ko para ma kuha ko na Ang pera sa gcash ko na Hindi pa full verified sana po matolong niyo po Ako sa porblima ko para may pg babayad na po Ako sa dapat bayaren ko


Send alipay to gcash receiver didn't receive

I send a remittance yeaterday 2x to the number 0947524**** amounting to 4850 each for a total. Of 9700 but the recepient did not receive my no is 6779**** from alipay sherry ann benito. Receiver rosemarie fabriquel 0926524****. Her gcash limit exceeds how can i refund the money?


Concern for gloan

hi mam meron po kasi ako nakachat nessenger at kinuha niya ung loan ko na sa mismong gcash ko gamit nia ung help center nayun sana matulungan nio po ako dahil pambili ko po ng gamot yun ng lolo ko nagpapatulomg po kasi ako sa knya para tumaas yung gloan ko kasi goodpayer nman ako kaso ang gnwa nia kinuha nia ung otp ko at bday at name ko po ar no. sna matulungan nio po ako


Pls help I play on ppgaming online slot game.. last June 26 then I give a wrong g cash # the wrong g cash is 0963790****. My real g cash is 0953790**** will you pls help me to get my amount pls

I play on an app (slotgame) app Ang I cash out but I give a wrong g cash the ring g cash is 0963790**** my real real g cash is 0963790****


Resolved: For my full verifying my new account

Updated by user Jun 17, 2023

get fully verified my new account.

Updated by user Jun 17, 2023

Updated by user Jun 17, 2023
please fully verified my account, as soon as possible. thanks

Original review Jun 17, 2023
why is my gcash not fully verified? I have applied several times but I am always rejected. My sim is registered. and all my finill uppan is correct. I only have one that I applied for, please verify it. I really need gcash. I'm begging, thank you.


Resolved: Trace the number to identify so that i can locate there place

Updated by user Jun 17, 2023

Company fixed the issue and I have been provided with full refund.

Original review Jun 16, 2023
Im sending money to his gcash#0951557**** bcoz we have a transaction that i pay for the amount and then he sending the items after i pay,but suddenly it was not deliver,i contacted his number already but they did not answering my call pls.maam help mi to trace this number so i can easyly find her...thank you


Resolved: 0916914****

Updated by user Jun 12, 2023

Company fixed the issue and I have been provided with full refund. Agreement.

Updated by user Jun 12, 2023
Good day gcash patulong Naman po Ako sa Inyo parefund Nalang po Yong send Kong Pera sa maling number

Updated by user Jun 12, 2023
Good Day gcash

Updated by user Jun 12, 2023
Good Day gcash

Original review Jun 12, 2023
Good day gcash patulong Naman po Ako maibalik Yong Pera ko nasent ko po sa maling number sa halagang 2,550 pisos kanenang 12:18pm sa number po ito 0916556**** Salamat po r


Im a victim of scammer

im avictim of scammer na scam po ako ng isang online seller bumili at nag downpayment ako sakanya ng 4000


I want my moneyback from scammer

I purchased an iPhone 11 in the Marketplace and I talked to someone who will deliver the iPhone 11 I bought and after that I booked Lalamove to deliver it and then I paid him after that he disappeared.


I’m so disappointed to your gcash customer service handling my concern, Because their services are really slow to resolve my concern, my main ticket number is 8386****

Because of my Account i can't open. My concern is almost 4 months, and gcash customer service still hasn't resolved it. Why until now They still have no update on my email, about my concern? Will they prolong the resolution of my concern? please tell the gcash customer service that is handling my concern, that remember my concern is almost 4 months old and it still hasn't been resolved, because your service is so slow. My main ticket number is 8386****.


Withdrawal payment

I can't withdraw my backpayment, I invest two times for investment and earn money immediately, I sent payment first 777 and second time 1400 at the same time in GCASH payment method of that website. Help me to return my money in my gcash wallet account number 0977 096 ****


I cant open my gcash

I already email gcash for what happen to my account and until now my gcash still cant open and i cant get my money and its almost a week still i cant get my money back. Im thinking you still my money. Also the number for customer service cant call i think its wrong number. And this is so embarrassing cause its affect to my daily budget. And right now im asking to my friends to borrow money because of your poor service and disappointment action.


Reporting scammer

Hello gcash team Date :April 19,2023 time 09:10am today I was scammed by the gcash account Name josiphine A 0915792**** she use his account to scam other people.I hope this account can be hold and blocked or disabled so that other people.do not scam.that scam me of worth 5000pesos. please help me gcash team.

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