garena-free-fire Reviews
Games and Movies

Garena Free Fire

4.1/5 - based on 2300 reviews

Garena Free Fire Overview

Garena Free Fire has a 4.1-star rating, derived from feedback provided by 2300 customers. In the Games and Movies category, it secures the 7th position out of 360 companies.

Rating

5 stars
4 stars
3 stars
2 stars
1 stars

Contact Information

Website

Address
1 Fusionopolis Place, Ste 17-10, Galaxis, Singapore, Singapore, 138522, Singapore

Contact Garena Free Fire Customer Service

Garena Free Fire Reviews

1/5

Request for back a I'd

Hello sir or madam I have a problem. My Facebook account was hacked or disable. My free fire account was login with this Facebook account. My Facebook account can not be recovered. So please help me and give me a suggestion.

1/5

Jm08yt@***.com

Dear Garena Free Fire Support Team, I hope this letter finds you well. I am writing this appeal with the utmost sincerity and humility to request the lifting of the ban on my Free Fire account with the ID [Your Free Fire ID:-50148****], which was recently suspended. I deeply regret any actions that may have violated the game's terms and guidelines, and I assure you that I have learned from this experience. I understand the importance of maintaining a fair and respectful gaming environment for all players, and I want to assure you that I have always strived to play Free Fire with integrity and respect towards other players. If my account was found to be involved in any activities that breached the game's rules, I genuinely apologize for my actions. Upon reflection, I now realize that my account's suspension was the result of my inadvertent use of third-party software or unintended violations of the game's rules. I take full responsibility for any mistakes made and understand the consequences of such actions. As a loyal and dedicated Free Fire player, I have invested significant time and effort into building my account and establishing a positive reputation within the community. I am eager to rectify my wrongs and prove my commitment to playing the game fairly and responsibly. I humbly request a second chance to demonstrate my loyalty to Free Fire and its principles. I promise to abide by the game's rules and guidelines strictly and to remain vigilant against any activities that might compromise the integrity of the game. I kindly ask you to review my account's suspension and consider lifting the ban, allowing me to rejoin the Free Fire community. Your understanding and consideration in this matter would mean a great deal to me, and I pledge to be a responsible and exemplary player if given the opportunity to return. Thank you for taking the time to read my appeal. I eagerly await your decision and hope to hear a positive response from your esteemed team soon. If there is any additional information you require from me or any specific steps I need to take to rectify the situation, please do not hesitate to contact me via my email address: [Your Email Address jm08yt@***.com]. Once again, I sincerely apologize for any inconvenience caused and thank you for considering my request. Yours sincerely, Id name:_7HBlack888 Id:_50148****

5/5

Problema

Bună ziua ma numesc Iulian stoican am dat telefonul meu lui fratele meu sa se joace pe joc și mia băgat *** și acum sunt suspendat pentru o perioada de timp care nu o cunosc id meu este 268800**** va rog din tot sufletul meu dați-mi și mie drumul la cont a fost o eroare sa dau telefonul meu la altu va mulțumesc din suflet și nu o sa se mai întâmple condoleanțele mele și tot respectul vostru pentru ce faceți va respect enorm va rog din suflet nu vreau sa pierd contul am băgat prea mulți bani și îmi place ce am pe el și am rangul de stil de mare îmi ajunge unde am ajuns va rog sa îi dati drumul va rog frumos

1/5

My free fire id got suspended, and I have no idea why it was Suspended.

[chris] [FF ID 360352****] [Lagos, Nigeria] [Christianakpuma9@***.com] [0703926****] [Date: July 23, 2023] Team Garena Free Fire (African Server) [Ota lagos, Nigeria] Subject: Request for Reconsideration and Unsuspension of Garena Free Fire Account [360352****] Dear Garena Free Fire Team, I hope this letter finds you in good health and high spirits. I am writing to appeal for the reconsideration and unsuspension of my Garena Free Fire account with the ID [360352****]. I deeply regret any actions that may have led to the suspension of my account, and I would like to take this opportunity to explain the situation from my perspective. First and foremost, I would like to emphasize my commitment to fair play and respect for the rules and regulations set forth by Garena Free Fire. I have been an avid player of the game for several years, and it has been an integral part of my recreational activities. Throughout my journey as a player, I have strived to uphold the integrity of the gaming community and have never resorted to any form of cheating, hacking, or exploiting in-game mechanics. I understand the immense challenge your team faces in combating hackers and maintaining a healthy gaming environment for all players. I share your concern about the negative impact of these malicious activities on the overall gaming experience. I have personally encountered several instances of hackers in both the Classic and Battle Royale ranked games. These individuals disrupt fair competition and undermine the spirit of sportsmanship that Free Fire stands for. While I have encountered these hackers, I assure you that I have never been involved in such illicit practices. As a dedicated player, I have experienced my fair share of frustration when encountering hackers, but I have always reported them through the appropriate channels and trusted in the integrity of the Garena Free Fire team to address such issues effectively. I humbly request access to any available data that led to the suspension of my account. I am confident that a thorough review of this data will reveal my consistent adherence to fair play and non-involvement in any hacking activities. I believe in the importance of transparency and accountability, and I trust that your team's investigation will confirm my innocence. I sincerely value the time and effort your team invests in maintaining the integrity of Garena Free Fire. With that in mind, I kindly request an opportunity to appeal this suspension and demonstrate my commitment to being a responsible and honest player within the Free Fire community. I assure you that, if given the chance, I will continue to contribute positively to the African Server community, promote fair play, and support Garena Free Fire's efforts to create an enjoyable and competitive gaming environment for all. Thank you for your understanding and consideration. I look forward to a positive resolution to this matter. Please feel free to reach out to me at [christianakpuma9@***.com]. Yours faithfully, [Chris]

3/5

Resolved: Banned ranked

Updated by user Jul 26, 2023

Company fixed the issue and I have been provided with apology.


Updated by user Jul 26, 2023
I'm Bd Mamiflow, I woke up this morning and saw you tell me that I violated the rules, I'm sorry because I didn't know, can you unrank the rankings for me please

Original review Jul 26, 2023
I'm Bd Mamiflow, I woke up this morning and saw you tell me that I violated the rules, I'm sorry because I didn't know, can you unrank the rankings for me please

5/5

Account ban

Updated by user Jul 25, 2023
My account iam give to my friend he playing and suddenly suspended my account pls solve me suition

Original review Jul 25, 2023
Hello, Team Garena Free Fire, With due respect and humble submission I would like to inform you that, My Id was Suspended When I was playing The Game, I Haven't Done anything Wrong and I am Sure that I have followed your Rules of conduct, And I am also Sure that By Mistake you have suspended My Account for No Valid Reason, This is my Humble Request to Free Fire Team to Unban My Account. Player Name:vprince99 Player UID:238495****

4/5

Free fire id unban

Updated by user Jul 29, 2023
Today is 29 july 2023 still haven't replied to email nor msg idk what are they upto is it disappointment!


Updated by user Jul 27, 2023
Today Is july 28 i still didn't get any reply from free fire community idk what's happening


Updated by user Jul 26, 2023
The msg was read by free fire on 24july 2023 haven't got any mail Or anything till now 26july 2023 idk how much time would it take to resolve


Updated by user Jul 25, 2023
Left me on read

Original review Jul 25, 2023
Respected sir/maam Firstly i would like to clear through this i don't have any motive to offend you with my words if you found out any thing like that please ignore I'm not good at conveying things to other. I'm already sorry for it. Sir/maam my id:122835**** / DELETE was banned 2years ago Because i was sending files to my brother cause he can't afford 2 gb internet while doing so he downloaded some free fire saying unlimited coins and stuff which didn't work from the start and the normal free fire was working with which i login my account was playing suddenly i was playing and after match i found out without warning or knowing why my account got banned firstly i tried to reach like why my id got banned cause i didn't know that the mod file was there after finding out i clarify the situation to team free fire after that i showed them proof why should they believe cause I'm was a eSports player and still am a eSports player while so many people watching me everyday beside hacks aren't allowed in tournament i showed them proof see this was the case i haven't use hacked i show them my whatsapp chats even gave my gmail face book id pass to proof that I'm not wrong other than that i was ready for one on one talk directly cause i was not wrong so why shouldn't i.i believe that free fire team would seek the truth in this faith i have been constantly trying to explain why proving myself right from more than 2years and still working with free fire team to find glitch promoting it even made new id that i don't need hacks it's good as it is other than that if i would have thought of *** from the start why would i have topup in my account even after knowing that it would be banned I'm writing you this cause i believe the form reply was by ai i believe humans are more capable of understand atleast at reading and seeing proof . I'm writing this in hope that you'll understand and unban my id i don't want any diamonds from the advance server bug report that you gave me in my YouTube channel all i want is my id and memory with it cause i have been playing and supporting it from season 1 back than my name was strom break i still believe in you please unban my id and lastly if you are human thanks for reading it till here.please reply to it because of ai.

3/5

Resolved: The team don't not going you had been the 23-07-2023

Updated by user Jul 21, 2023

Company fixed the issue and I have been provided with discount on future orders.

Original review Jul 21, 2023
I want help for the free fire service people how are working the the free fire group...but I don't having any account to play...but please help me fast

1/5

My got hacked

Hi garena my name is deepanshu I am here to tell about that I am a regular player of garena ff 1 month continuous I played with new friend he was from west bengal 1 day he sad that to give my facebook password so I give her with trust but suddenly he change everything'and scam my id so please hlp to recover my accounts My no 790695**** Scammer no 865313****

2/5

The game is pretty good, the operations team is bad.

Updated by user Jul 18, 2023
lalexconstantin@***.com


Updated by user Jul 18, 2023
lalexconstantin@***.com

Original review Jul 18, 2023
The account was attacked by malware and managed to get into the account with additional security enabled. I have now managed to remove all malware from the device and get into the account. I make sure that I play any game correctly for fun and I will never use unauthorized tools, game client, modify game files, use unofficial programs, exploit the game. I have read the privacy and agree with them. I wasted a lot of time in this game because I played for fun and to rank up and get limited items, if I had the possibility, I could also buy items and diamonds.I wouldn't want to start from scratch or move on to another game, I've evolved a lot here and have fond memories. In the pictures you see proof of my game, not someone else's, malware etc.This thing I also reported on the official Free Fire website and the operations team deleted that ticket and banned me from the site with no response. The game deserves 5 stars, but because of the operations team I dropped it down to 2 while my account is suspended.

5/5

Resolved: No diomond my id

Updated by user Jul 16, 2023

Company fixed the issue and I have been provided with full refund.


Updated by user Jul 16, 2023
Mujhe special air drop chahiye abhi abhi abhi

Original review Jul 16, 2023
Your company do not give me special air drop mujhe ajj hi special air drop chahiye abhi abhi abhi abhi

5/5

Resolved: I won't my account back

Updated by user Jul 14, 2023

Unban id.


Updated by user Jul 14, 2023
Pls garena help me unban my id 388300****

Original review Jul 14, 2023
One friend saw me to give him my account only for 2 days ok here and he use *** on that account pls garena free fire unban my id id 388300**** is my best account I ever had I have talk to garena and saw to me that they don't care pls if you are really unban my id to play is server europe Facebook account pls help me

4/5

Resolved: VAsUH12345m

Updated by user Jun 25, 2023

Company fixed the issue and I have been provided with product replacement. hello garena.l have a account issue.Like team does not exist.PIease try to solve my problem.My uib=242355****Mobile no= 767867****Please help me and solve it fast.

Original review Jun 25, 2023
hello garena.l have a account issue. Like team does not exist. PIease try to solve my problem. My e, I Haven't Done Anything Wrong And I AmSure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason my l'd details Player name -VAsUH12345m Player uid -239764**** Please review my account again and Unban my l'd. This is my humble request. Thank you ...ur70938@***.com 23976 4**** Maine Head shot file use Kari Thi

3/5

Resolved: Id Unban

Updated by user Jun 21, 2023

Company fixed the issue and I have been provided with apology.

Original review Jun 21, 2023
Hey Gerena Freefire Max Team My freefire account has been suspended due to i used a config glitch file i didn't know that this will happen to my account i use config glitch file just for one day dear gerena max team please i request to unsuspend my freefire account and i swear i will never use it again please gerena team give me one more chance please.. ID-57968**** IGN-ᎻᏀᎷᎪᎢᎻᏆᎪᏚ THANK YOU...

5/5

154229****

Hi garena Free fire tim Please make sure this doesn't happen again Please I can't live without my account Free fire My Fife got a small mistake pls fix my account id got banned due to a small mistake please bring back the id my account I'd 154229**** my account Name TFGܔSᴀɢᴏʀꜰʙ my account Like 8002 my account Level 65 I have admired Free Fire for a long time Please Thanks I Love Free fire

5/5

Resolved: MY ID SUSPENDED

Updated by user Mar 29, 2023

Company fixed the issue and I have been provided with settlement agreement. I WANT MY ID.


Updated by user Mar 29, 2023
DON'T TRUST ANYONE

Original review Mar 29, 2023
DEAR GARENA, MY ACCOUNT WAS SUSPENDED.BEACUSE OF MY MENTAL FRIEND HE IS USING *** WITHOUT MY PERMISSION.AND NOTHING KNOW ABOUT THIS THERE IS NOT MY FAULT. PLEASE HELP ME GARENA.

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